**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
As a dedicated Portfolio Manager, you will be responsible for supporting Company or Staff Agency or LOB portfolios and ensures compliance with applicable policies, procedures, standards, controls, and regulations. You will partner with executive sponsors, business owners and additional team members to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. You will support broader USAA portfolio management, supports technology investment planning, and coordinate with program managers on budget inputs and updates.
This position can work remotely in the continental U.S. with occasional business travel.
Relocation assistance is **not** available for this position.
**What you'll do:**
+ Monitor, govern and is accountable for low to moderately complex CoSA or LOB portfolios.
+ Complete governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards and Procedures.
+ Monitor a portfolio on an ongoing basis, to resolve issues and disseminate information to partners.
+ Facilitate the identification, management, and resolution of systemic cross-work risks / issues and interdependency conflicts for work effort(s) / program deliverables and informs portfolio team and partners as needed.
+ Uses analytics to research and identify financial management risks and recommends solutions to address opportunities; may raise to their respective Portfolio Management Office (PMO) or leadership team as needed.
+ Monitor for stale work efforts and need for resolution, including termination proposal if applicable.
+ Support development and execution of CoSA planning in partnership with Enterprise Integrated Planning (EIP) and their respective PMO.
+ Monitor and makes prioritization recommendations to their senior leadership and their respective PMO to ensure portfolio alignment and delivery against strategic priorities as needed.
+ Communicate portfolio statuses and changes regularly with executive sponsors, program sponsors, business owners, and additional partners.
+ Review health and performance of portfolio regularly, monitors portfolio success via recognized methodologies, and identifies performance improvement opportunities, providing updates to leader and team members.
+ Drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
+ Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
+ Minimum 6 years' dynamic project, program, or portfolio management experience to include operational improvement and/or consulting for large strategic efforts.
+ Proficient understanding of project, program, and portfolio management principles.
+ Working knowledge in the full lifecycle experience managing strategic and operational work efforts.
+ Experience with portfolio management and execution experience delivering complex work efforts working with Waterfall and Agile methodologies.
+ Currently possess at least one of the following: Certified Project Manager (CPM), Lean Portfolio Management Certification, Project Management Professional (PMP), or gains one within 6 months of placement.
+ Proficient experience in USAA’s change management methodology or similar industry change management methodology.
**What sets you apart:**
+ **Cost-Benefit Analysis (CBA):** Proficiency in assessing business case scope and documenting CBAs; experience measuring CBA-defined outcomes
+ **Financial Planning & Forecasting:** Understanding of monthly and yearly financial planning cycles
+ **Communication & Collaboration:** Effective communicator capable of influencing and building partnerships across peer teams
+ **Proficient in visual storytelling** (Tableau, PowerPoint, Visio)
+ **Data Analysis:** Ability to perform complex data analysis independently. Advanced Excel skills (formulas, tables, pivot tables).
+ **Project Management:** Experience with project management methodologies and portfolio management systems (e.g., Clarity). Strong understanding of Agile methodology.
+ **Governance & Risk:** Awareness of governance routines and change management risk routines.
**Salary:** The salary range for this position is: $114,080.00 - $218,030.00 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
USAA will consider qualified applicants with a criminal history pursuant to the **San Diego County** Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the L **os Angeles County** Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.