Tax Examiners and Collectors, and Revenue Agents

**$2,000 Sign On Bonus For External Candidates**

**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

The **Per Diem** **Patient Access Specialist** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is per diem. Employees are required to have flexibility to work any of our per diem schedule which is to be determined. It may be necessary, given the business need, to work occasional overtime. Our office is located at 625 N. 6th street Phoenix, AZ

We offer 4 weeks of paid training. The hours of the training will be 8:00am-4:30pm, Monday-Friday.

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting.

+ Obtains referral, authorization and pre-certification information and documents this information in system.

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due.

+ Trains staff on computer systems, new processes, payer updates and assigned reporting.

+ Functions as a Superuser for primary computer systems

+ Proactively identifies and leads department process improvement opportunities.

+ Works on Special Projects as needed.

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ Must be 18 years of age OR older

+ 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support

+ 1+ years of electronic health record experience

+ Ability to work 100% onsite 625 N. 6th St. Phoenix, AZ

+ Ability to work a Per Diem/On call schedule.

+ Ability to attend training full time Monday to Friday 8:00am to 4:30pm for four weeks.

**Preferred Qualifications:**

+ 1+ years of experience with prior authorizations

+ Experience with Microsoft Office products

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

+ Experience in insurance reimbursement and financial verification

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

**Soft Skills:**

+ Strong interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset.

_**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus._

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ .

**\#RPO #RED**

Description

We are offering a short term contract employment opportunity for an Accounts Receivable Clerk based in Tucson, Arizona. This role involves cash posting, collections, deductions, and claims processing in a hybrid work environment, which includes both in-office and remote work.

Responsibilities:

• Assisting with cash posting activities to ensure accurate and timely processing

• Managing collections, actively pursuing recovery of owed amounts

• Processing deductions and handling claims as per established protocols

• Utilizing Account Reconciliation and Microsoft Excel for maintaining accurate records

• Engaging in billing activities as part of the Accounts Receivable function

• Applying Cash Collections skills for efficient recovery of funds

• Conducting Commercial Collections as per industry best practices

• Utilizing Accounts Receivable (AR) skills to maintain accurate customer accounts

• Collaborating with team members to ensure smooth functioning of the AR department

• Leveraging skills and experience in the field to contribute positively to team outcomes.

Requirements

• Must have a minimum of 1 year of experience in the role of Accounts Receivable Clerk or similar accounting roles

• Proficiency in account reconciliation is required

• Experience in Accounts Receivable (AR) is essential

• Knowledge of billing processes is necessary

• Experience in cash applications is a must

• Familiarity with cash collections and commercial collections is required

• Proficiency in Microsoft Excel is necessary

• Ability to work in a team environment and collaborate with other departments

• Exceptional attention to detail and accuracy

• Excellent organizational and time management skills

• Good communication and interpersonal skills

• Proven ability to handle multiple tasks simultaneously

• Must possess a high level of integrity and dependability

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

**Job Description**

**This position will have multiple openings that will cover Western (Pacific time), Central, and Eastern time zones.**

**Summary of the Job:**

Our Account Representatives interact with our customers virtually, understand their needs, and consult to offer the right solutions within our Canine and Feline product portfolios. We work collaboratively as a team and play a critical role in supporting our customer centric business model.

This position is responsible for working with accounts in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) division products, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Account Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners.

**Essential Accountabilities:**

+ Demonstrates an ability to quickly connect and build rapport.

+ Ability to thrive in a digital environment using MS Office, MS Teams, Outlook and Salesforce.

+ Primary point of contact for assigned customers, connect with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.

+ Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Animal Health products and services.

+ Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.

+ Work collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.

+ Shares with other team members within the region to foster growth and development within the team.

+ Analyze sales results on a monthly basis and manage expenses within budget guidelines.

+ Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.

+ Works with leadership and Professional Services to develop and deliver relevant offerings that address desired customer needs.

+ Develop current understanding of Animal Health products, industry trends and competitor landscape.

+ Develop knowledge of our omni-channel demand generation tools and how to leverage these tools to drive positive outcomes.

+ Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.

+ Responsible for developing and meeting learning and development objectives agreed upon with leadership.

**Scope and Context:**

+ This position is an individual contributor role.

**Animal Health Commercial Competencies**

**Leadership Behaviors**

+ Demonstrate Ethics & Integrity

+ Drive Results

+ Focus on Customers & Patients

+ Make Rapid Disciplined Decisions

+ Act with Courage & Candor

+ Build Talent

+ Foster Collaboration

**Professional Competencies**

+ Business & Financial Acumen

+ Working Across Boundaries

+ Strategic Thinking

+ Productive Communication

+ Problem Solving

+ Project Management

**Core Commercial Functional Competencies**

+ Customer and Market Insights

+ Product Knowledge & Portfolio Management

+ Account Management

+ Customer Engagement

+ Market Access

+ Regulatory & Compliance Knowledge

+ Lifecycle Management

**Minimum Qualifications:**

**Required Skills/Abilities:**

+ Excellent interpersonal/communication and presentation skills

+ Demonstrated motivation and focus on achieving measurable, tangible results.

+ Commitment to collaboration as the normal mode of working and resolving problems.

+ Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.

+ Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results.

+ Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.

+ Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.

+ Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.

+ Ability to work independently and also as part of a team

+ Ability to travel for sales meetings, trainings, and other business needs

**Preferred** **Skills/Abilities**

**Background & Education:**

+ Bachelor's Degree preferred.

+ Sales experience and/or experience within the Animal Health industry

+ Experience selling animal health products is preferred.

+ Knowledge of animal health biological and pharmaceutical products.

+ Understanding or past experience working with distribution.

+ Multi-lingual fluency preferred, particularly in Spanish.

**NOTICE** **FOR** **INTERNAL** **APPLICANTS**

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

**Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.**

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$62,000.00 - $97,600.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

No Travel Required

**Flexible Work Arrangements:**

Remote

**Shift:**

Not Indicated

**Valid Driving License:**

No

**Hazardous Material(s):**

NA

**Requisition ID:** R292491

ABOUT THE JOB:

The primary focus of this position is to provide support and coordination to the credit and collections department. This role will perform daily administrative responsibilities as well as focusing on branch communications.

WHAT YOU'LL BE DOING:

• Regular correspondence with branch network to discuss updates to customer disputes and required actions.

• Update notes in collection system.

• Process Repossession and Bankruptcy documentation.

• Process Change Requests in Salesforce and GetPaid Systems.

• Establish, Maintain and Revise files and records.

• Prepare recurring reports, following general directions.

• Work on projects, as needed.

Equipment Used and Responsibility:

• Computer, telephone and electronic office equipment

• MS Office Suite

EDUCATION AND QUALIFICATIONS:

• High School Diploma or GED, required

• Attention to detail

• Communicate clearly: verbal and written

• Familiar with E-mail

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

**$ 2,000 Sign-On Bonus for External Candidates**

**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

This position is Per Diem. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. It may be necessary, given the business need, to work occasional overtime. Our office is located at 350 W. Thomas Rd. Phoenix, AZ.

We offer 4 weeks of paid training. The hours during training will be be 8am to 4:30pm or 7am to 3:30pm, Monday - Friday

**Primary Responsibilities:**

+ Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

+ Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information

+ Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements

+ Verifies insurance coverage, benefits and creates price estimates, reverifications as needed

+ Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due

+ Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge

+ Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner

+ Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary

+ Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ 1+ years of experience in a customer service role such as hospital, office, or phone support

+ Ability to work 100% onsite at St. Joe’s Hospital at 350 W. Thomas Rd, Phoenix, AZ

+ 18 years of age or older

+ Must be available for the training hours: Monday to Friday be 8am to 4:30pm or 7am to 3:30pm

+ Must be able to work a Per Diem/On call schedule

**Preferred Qualifications:**

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments.

+ Experience in requesting and processing financial payments.

**Soft Skills:**

+ Strong interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset.

****PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

\#RPO #RED

**The Collections Specialist** ensures that all collection activity is performed and completed accurately. This position is responsible for timely filing and following up with insurance payors on submitted claims that have not been paid so as to have a fluent revenue cycle.

**Essential Functions:**

+ Review, understand, and work unpaid and denied claims using QMS aging reports and clearinghouse worklists and reporting tools

+ Recognizing trends in the aging reports and working with payers to decrease response/payment turnaround

+ Initiates appeal requests per payer guidelines

+ Research and understand payer contracts; identify timely filing and appeal deadlines

+ Manage any worklists and reports in the external clearinghouse for unpaid or denied claims

+ Maintaining follow up notes in QMS

+ Working knowledge of Clinical EMR, billing system and any external clearinghouses used

+ Exceptional customer service with all payers

+ Responding promptly to all correspondence (fax, e-mail, telephone, mail) and ensures that all timely filing deadlines are met

+ Insuring the confidentiality of patients and employee information in compliance with HIPAA guidelines

+ Contributing to harmonious and constructive working relationships with all staff members to promote a positive and productive atmosphere

The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite’s I-CARE Standards. Employees must abide by all Satellite’s standards of patient care, patient’s rights and ethical treatment, and adhere to safety and quality programs.

**Minimum Education & Experience:**

+ High School Diploma, GED or equivalent required; college courses or courses in insurance billing, data processing, or medical terminology preferred

+ Two (2) years of experience in a medical collections environment

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.

**Minimum Knowledge, Skills & Abilities:**

+ Ability to analyze data

+ Exceptional customer service to all clients

+ Contributes to harmonious and constructive working relationships with all staff members to promote a positive and productive atmosphere

+ Ability to understand and apply Medicare and Medicaid ESRD rules and regulations; knowledge with Medicare and Medicaid is preferred; understands the private insurance industry: PPO, HMO, POS, Medicare Advantage and Indemnity Plans

+ Accurate keyboard and ten-key skills; must be literate in Microsoft based programs

+ Ability to work effectively in a team environment and independently

+ Positive attitude with excellent interpersonal skills

+ Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email

Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

**At** **Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.**

**Building your career? Build it better at Realtor.com®. Join us** **and** **help change the world of real estate, one home at a time.**

Are you a problem solving, collections expert? Are you ready to use your skillset to make critical decisions and let your expertise shine through prompt and efficient handling of incoming and outgoing customer emails and calls related to settling past due balances? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Senior Collections Specialist and help change the world of real estate, one home at a time.

**What you’ll do:**

+ Understand, review, investigate and reconcile large volumes of moderately difficult and complex accounts.

+ Handle extensive research requirements to support resolution of account discrepancies and customer inquiries.

+ Create and update case actions by logging collection notes and dispositioning results.

+ Ability to think outside the box and make judgment calls within outlined parameters to resolve issues or make recommendations.

+ Be able to work independently with minimal supervision.

+ You are able to understand the complete collection process flow and be comfortable bringing new ideas for improvement to management.

+ Ability to evaluate and improve efficiencies in workflows without negative impact on otherdepartments and/or future business.

+ Utilizing your strong communication skills, you will initiate contact and respond to incoming customer email and telephone inquiries to investigate complaints.

+ Exhibit patience and have a calm, yet firm, demeanor to provide accurate support for validation of the past due balance to successfully collect payment, with the goal of preventing usage of a third party collection service.

+ Ensure balances represented in Salesforce are accurate by reconciling accounts that have disputes or inaccuracies.

+ Establish and maintain a positive rapport with key internal and external customers.

+ Supports policies, procedures and change initiatives as needed by management

+ Partner with the Manager on general tasks, assignments, reporting, and special projects.

**How we work**

+ We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This will be a hybrid role located at our Scottsdale, AZ office.

**What you’ll bring:**

+ Minimum of a High School diploma or equivalent.

+ 3+ years of experience in collections.

+ Excellent communication skills, written and oral.

+ Excellent time management skills with acute attention to detail.

+ Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits.

+ Strong interpersonal skills and willingness to adapt to rapid change.

+ High aptitude and tolerance for engaging with potentially dissatisfied clients.

+ High agility and tolerance to shift focus from task to task, or from one sub-segment of clients to another.

+ Has a thorough understanding of collections processes and procedures and applies knowledge to resolve assignments.

+ Analyze, reconcile, and propose solutions for multiple entities with the ability to concisely communicate the results to co-workers, managers, and external customers, as applicable.

+ Dependable; accountable; exhibits patience; enthusiastic and positive; team player; shares best practices; accept and professionally manage change.

+ Possess core values to engage customers with the highest level of respect and integrity

+ Working knowledge in various computer applications (Google Docs, Gmail, Google Calendar, Google Chrome, Google Sheets, etc.).

**Do the best work of your life at Realtor.com®**

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At **Realtor.com®** , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

_Diversity is important to us, therefore,_ **Realtor.com®** _is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition,_ **Realtor.com®** _will provide reasonable accommodations for otherwise qualified disabled individuals._

Description

We're seeking a skilled Medical Billing & Collections Specialist to join our team immediately. With a minimum of 2 years of experience in medical billing and collections, the ideal candidate will proficiently handle claims processing, denials, and collections activities. Expertise in NextGen and Anaya software, or similar platforms, is preferred, with certification being a bonus. This role requires effective communication skills, attention to detail, and the ability to prioritize tasks in a dynamic healthcare environment. If you're ready to contribute to our team's success and ensure the financial health of our facility, we encourage you to apply today!

Requirements NextGen, Behavioral Health, Medical Billing, Medical Collections

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

Description

Our client, a growing non-profit is currently seeking a detail-oriented Medical Billing Specialist for a contract-to-hire opportunity here in the Tucson area. The ideal candidate will have previous experience in medical billing and a strong understanding of billing processes. The successful Medical Billing Specialist candidate will be responsible for the timely submission of medical claims to private insurance companies, AHCCCS online submissions, private pay, and tribal billing. As a Medical Billing Specialist, you will play a crucial role in ensuring accurate billing and reimbursement processes.

Responsibilities and Duties:

+ Verify referrals and pre-authorizations, ensuring approval has been received.

+ Collaborate with the billing supervisor to update excel billing spreadsheet with accurate coding and amounts.

+ Prepare, review, and transmit claims using billing software, including electronic and paper claim processing.

+ Enter billing data into Sage accounting software.

+ Update Billing report spreadsheets with Sage Invoice # and record actual amount paid.

+ Perform other assigned duties as required.

Requirements

+ Previous experience in Medical Billing is preferred.

+ Knowledge of business and accounting processes.

+ Competent use of computer systems, software, and 10-key calculators.

+ Effective communication abilities for phone contacts with insurance payers to resolve issues.

+ Ability to work well in a team environment, including triaging priorities, delegating tasks if needed, and handling conflicts in a reasonable fashion.

+ Strong problem-solving skills to research and resolve discrepancies, denials, appeals, and collections.

+ Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

+ Ability to multitask effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

Adecco is hiring immediately for Late-Stage Automotive Collections Specialist jobs with Truist in Tempe, AZ. Weekly pay starting at $19.00 per hour and competitive benefits with options such as medical, dental, vision, and 401(k). We have openings on multiple shifts and can help you find the best shift to fit your schedule. After you apply, you will have a chance to schedule an immediate interview!

These Late-Stage Automotive Collections Specialist jobs require a minimum of a years' worth of late-stage collections experience. This job requires a High School Diploma or GED. As a Late-Stage Automotive Collections Specialist, you will take customer calls, process orders, and provide issue resolution.

Click on Apply Now to be considered for these Late-Stage Automotive Collections Specialist Jobs in Tempe, AZ. After you apply, you will be given the opportunity to schedule an immediate interview.

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.