**Summary:**

We are looking for a leader to join our Global Operations team. The Integrity & Risk Launch (IRL) Operations team is responsible for Operations that support evaluation of new consumer and enterprise products for integrity risk, ensure compliance with standards at the company, and understand the Operational impact of new products to prepare for launch and minimize the risk in human review workflows. The team partners closely at a company-wide level with Product, Policy, Legal, Privacy, AI Fairness, Global Risk Operations and Community Operations in understanding product requirements, preparing for and mitigating new product risk, and building in scalability and agility with operations teams. We’re looking for an operations professional to lead the Operations Excellence team within Integrity & Risk Launches Ops. The mission of this team is to drive organization wide projects focused on scaling process, technology, quality and data infrastructure. The team will lead standardization, performance measurement and process improvement to improve maximum impact and efficiency across the organization, enabling us to improve launch operations and regulatory compliance for the global Meta community. In particular, the Ops excellence function will be accountable to regulatory readiness of the team, contractor program management and tooling requirements. We are seeking a collaborative self-starter who is a proven team leader and influencer. We're targeting an intellectually curious and creative individual who is comfortable operating in ambiguity — a strategic and operational thinker with strong analytical and creative problem-solving skills. You have a passion for process improvement and operational efficiency, as well as developing others and bringing out the best in your teams. You will work directly with our cross-functional teams (engineering, product, scaled operations, regulatory readiness operations, etc.), as well as many teams across Product Integrity & Data Operations and the broader Global Operations organization.

**Required Skills:**

Head of Operational Excellence, Integrity & Risk Launches Operations Responsibilities:

1. Provide strategic leadership, mentorship, guidance and career development to a team of program managers. Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results across the IRL org.

2. Define a vision and roadmap for the domain and applications as well as inform interdependent roadmaps to deliver business capabilities through technology enablement.

3. Drive operational efficiencies that unlock capabilities for internal teams by implementing enhancements to our technology infrastructure, including the ideation, technical and tool development.

4. Utilize strategic tools, systems, and data to help the team define broader requirements, analyze trends and deliver insights to define goals and improve processes.

5. Suggest recommendations and influence team strategy and cross-functional partners through use of effective communication.

6. Establish and implement a global contingent workforce plan to support the IRL services portfolio, including quality assurance, risk mitigation and internal audit.

7. Coordinate with global cross-functional teams including Scaled Operations, Public Policy, Legal, Quality and others to problem solve and develop solutions.

8. Advocate for the community support aspect of new products, partnering with global and cross-functional teams to develop global solutions.

**Minimum Qualifications:**

Minimum Qualifications:

9. 12+ years of experience working in large-scale operations, domains such as online operations, informational systems, compliance, risk management, policy, or management consulting

10. 5+ years of people management experience

11. Demonstrated experience influencing across functional boundaries and/or globally

12. Analytical and problem-solving experience

**Preferred Qualifications:**

Preferred Qualifications:

13. MBA or Master’s Degree

14. Demonstrated leadership experience in program management and process-improvement

15. Experience working in a technology company or consulting firm

**Industry:** Internet

**Equal Opportunity:** Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

The Pricing Operations & Analytics (POA) team in Business Planning serves as the center of launch and pricing excellence for Microsoft’s commercial business. As a Launch Owner, you will manage and land monetization launches and execute pricing strategies across Microsoft’s commercial portfolio, including Microsoft Azure, Microsoft Dynamics 365, Microsoft 365, Microsoft Defender, Microsoft Power Platform, Windows, and Microsoft data and artificial intelligence (AI) services. You will be part of a newly formed team responsible for delivering a breadth of products and services to market across a range of academic, enterprise, government, and small business customers.

In this high visibility, high impact role, you will partner with product business planners, engineering, finance, product marketing, operations, and other stakeholders to land pricing and product strategies that drive growth for the company. You will also partner closely with your teammates to automate and improve existing processes to enable faster time to market. You will lead implementation of business planning and pricing strategies.

**Responsibilities**

+ Lead launches that support Microsoft’s ability to land commerce changes quickly, efficiently, and compliantly to market globally – including price changes, rebrands, and product engineering updates.

+ Partner with business planning, product marketing, sales, and engineering on go-to-market strategies to land updated offers, promotions, and pricing in market.

+ Ensure product offering is harmonized between existing and new pricing platforms.

+ Maintain launch roadmaps and execute launch requirements. Track and communicate changes across business planning and stakeholders.

+ Drive operational efficiencies backed by data analysis and insights from multiple sources including finance and engineering. Make thoughtful, customer- and data- driven decisions while ensuring both quality and speed are top-of-mind

+ Model the Microsoft values of respect, integrity, and accountability.

**Qualifications**

+ 3+ years of relevant experience in launch operations, business planning, product management, pricing, strategic consulting, or field/partner/sales experience in the enterprise technology industry

+ You possess a growth mindset, areadaptable, and thrive in ambiguous, unstructured situations

+ You are a detail-oriented project manager who can prioritize multiple projects and deadlines to deliver launches accurately and on time

+ You inspire confidence in others, can influence stakeholders, and drive results in a complex technical and business environment anda highly matrixed organization

+ You can demonstrate a history of clear, strategic thinking and strong analytical and problem-solving capabilities

+ You simplify complex scenarios to create clarity and possess excellent written, verbal, and presentation communication skills

+ You embrace and live the Microsoft culture with unwavering commitment to diversity and inclusion with a demonstrated ability to have fun

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Summary These positions are Small Craft Operator (Whitewater Boat Operator), WG-5786-06, located in Grand Canyon National Park, in the Administrative River Operation Division. A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. Responsibilities - Operate of 18 to 37-foot motorized rafts and 18-foot inflatable (rowing) rafts on a river while caring for the safety and needs of river mission participants. - Safely performs river vessel, equipment, and passenger shuttles to include vessel launching as needed. - Participate and assist in Search and Rescue Operations related to river incidents. - Navigate vessel in whitewater on a Class 1 through 10 scale and varying weather conditions from calm to high winds, icing spray, and high or low water. This is a Career-Seasonal position and subject to release and recall procedures. Selectees will be in a non-pay/non-duty status for at least 2 weeks to 6 months per year based on project requirements or weather conditions. Selectees are guaranteed to work at least 13 pay periods not to exceed a maximum of 24 pay periods per year, with the work schedule to be determined upon appointment. The typical season is mid January to mid December, but can be variable during these months due to project requirements or weather conditions. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. The National Park Service has determined that the duties of this position are not suitable for telework. Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, and overtime. Employee will be required to obtain and Maintain Wilderness First Responder and Coconino County AZ Food Manager Course certifications If you are a new employee in the Federal government, you will be required to complete a one-year probationary period. You may be required to travel overnight away from home up to 15 nights per month. You must obtain a government charge card for travel purposes. Government Charge Card: You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. Applicants must be at least (1)18 years old. Qualifications To qualify for this position, you must have sufficient knowledge and ability in the following job-related factors: Ability To Do The Work Of The Position Without More Than Normal Supervision. (SCREEN OUT) Operation of Motor Vehicles Work Practices (including keeping things neat, clean, and in order) Ability To Interpret Instructions, Specifications, etc. (related to mobile equipment operation) Ability to Drive Safely (Motor Vehicles) Ability To Operate Safely (Non-Motor Vehicle) Reliability and Dependability as a Small Craft Operator (Whitewater Boat Operator) To qualify, there is no specific length of training or experience required; however, your resume must demonstrate enough experience to show your ability to perform the duties of a Small Craft Operator (Whitewater Boat Operator) without more than normal supervision. Examples of such experience include: (1) operating 18 to 37-foot motorized rafts and 18-foot inflatable (rowing) rafts through rivers with Class 1 to 10 whitewater; (2) interpreting charts and maps of local areas and of unfamiliar areas on and off the river; (3) determining whether or not to operate in certain adverse weather conditions and hazardous white-water conditions; (4) maintaining trip log and other required records and reports. If your knowledge and ability in the SCREEN OUT factor above is not sufficient, you will receive no further consideration. In preparing your application, describe in detail the experience and training which you have had that specifically prepared you for this job and to perform the duties described for this job. Experience should be clearly described and documented in your resume. The qualifications reviewer will not assume performance of such duties by Job Titles alone. Address your knowledge, skills and/or abilities in the areas shown in the job-related factors. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no substitution of education for experience for Wage Grade (WG) positions. Additional Information A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive. A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. Physical Demands: Uses heavy effort to row/guide/motor the boat on the Colorado River through Grand Canyon National Park. Coordination of hand, eye and boat are absolutely necessary to direct the raft in extreme white-water conditions. Rows an inflatable rubber raft through hazardous rapids for 3 to 12 hours a day for 12 to 30 days at a time. Lifts heavy (exceeding 70 pounds) objects while loading and unloading boats one or more times a day. Standing, stooping, bending, kneeling and climbing ramps and ladders are involved. Work is often done standing for long periods and is subject to constant motion from movement of vessel, particularly in rough white water. Movement of the arms in controlling the tiller in rough water is tiring. Lifting, carrying, and storing cargo is involved. Items weighing over ten pounds are lifted frequently, and cargo weighing over one hundred pounds is often handled with help from other crew members. Working Conditions: Incumbent will experience exposure to temperatures from 120 degrees Fahrenheit during the summer to sub-freezing during winter trips. Climate is generally dry, but summer storms occur frequently, and it may snow on the river missions during the winter. Incumbent will be drenched by river water, approximately 48 degrees Fahrenheit year-round at any time, while on the river. While rafting the river the incumbent will experience hazardous/difficult rapids, resulting in violent tossing and turning. Will work at altitudes between 2000 feet to over 7000 feet. Incumbent will be outside during all vessel operations and will be exposed to standing for long periods while underway. Noise and vibration on vessel when underway are constant. Noise from engine when engine is running is loud. Hearing protection is recommended and provided. Hazardous conditions can occur when decks are pitching during rough water operations, or when they are wet with ice or rain. Possible injuries including bruises or broken bones from getting on and off the boat when the near shore conditions are always wet and slippery possibly muddy. Contacts are with supervisors and managers in the unit for which the boat operations are performed, staff specialists at higher echelons, other employees, agencies, vendors, consultants, etc. If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate\_Application\_Information.