Computer User Support Specialists

Technical Support Specialist

Phoenix, AZ

**Open to Remote**

Contract

$30.51/hr - $30.51/hr

Our client, a well known international resort and hotel company is urgently looking to hire a **Technical Support Specialist** to join their team in Phoenix, AZ!

**** This is a 12 month contract to hire on a W2 offering a full benefits package****

**Required Skills & Experience**

+ 1-2+ years of experience

+ Experience with Property Management Systems

+ Experience with applications

+ Experience with Networks transmitting Voice/Data/Fax and LAN/WAN communications

+ Experience with telecommunications, PC, mainframe or other information systems equipment.

**Job Responsibilities**

+ Provides service desk property management systems technical support by applying basic understanding of computer systems, products and services

+ Helps maintain information technology service, functionality and user satisfaction by answering questions and/or resolving routine problems

+ Provides technical support by applying basic understanding of computer systems, products and services in one of the following areas: help desk, PC/desktop systems or computer operations

+ Supports business operations by providing technical support and delivering reliable high performance applications and technical services.

+ Monitors and controls systems, applications or equipment. Resolves issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures

+ Ensures user satisfaction by diagnosing and quickly resolving issues using established guidelines

+ Maintains service and proper systems function by interacting with network services, software systems engineering, applications development or other information systems contacts to identify and resolve problems

+ Provides accurate documentation of issues and activity by maintaining a trouble shooting tracking log

**You will receive the following benefits:**

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Brittany Mericantante

**Specialization:** Technical Engineering / Design / SupportTechnical Support

Join a team that designs, develops, and integrates highly complex systems for APU (Auxiliary Power Unit) gas turbine engines within Honeywell Aerospace. You will be integral in creating system solutions that meet the evolving needs of our customers. You will have ownership of systems and components at every aspect of the systems life cycle, from the front end of business development through the product end of life. You will work across disciplines within the APU Control Systems department, part of the Engines & Power Systems business, to drive growth and reach critical business milestones.

In this role, you will be responsible for all aspects of engineering for control systems components or APU line replaceable units (LRU). This includes design aspects, integration into the control system and application, test planning & execution, test setup & unit conformity, and test data management and reduction. Depending on the scope of projects, assignments may include more than one LRU/component. This role also supports production, fielded product investigations, and supplier transitions.

Responsibilities also include planning out design and qualification efforts, defining and managing deadlines/milestones, coordinating with team leads and project engineers on status, and timely escalations when the effort is off-track, or scope is added. In this role, the perfect candidate will own the product and qualification through all aspects of the project – and are ultimately responsible for execution and milestone fidelity.

Key Responsibilities

We are seeking experienced engineers with product development and systems integration of Aerospace products such as sensors, effectors, and control system components used on safety critical systems including, but not limited to, gas turbine engines. This would include electrical, electromechanical, fuel, hydraulic, and/or actuation systems. Responsibilities include but are not limited to the following areas:

· Design & Integration

o Responsible for approved source list drawings, or build-to-print drawings – ensure supplier drawings and/or parts are compliant with Honeywell drawing and governing requirements

o Responsible for reconciling LRU requirements with system-level or customer requirements

o Responsible for integration of LRU design into larger system and application – must know the function of the part as well as its contribution to larger engine functions

· Communication / LRU Management

o Responsible for all communication with supplier, customer, and project engineering concerning LRU development, including reading form management, document releases, test scheduling & conformity, and activity status

o Responsible for participating in planning & scheduling, integrating supplier schedule into program schedule, and establishing LRU program milestones

o Responsible for coordination memo authorship, tracking/log, and responses to suppliers and customers

o Responsible for all elements of source status elevation (supplier qualification) of LRU

· Responsible for knowledge of governing plans for LRU qualification on application

o Responsible for specific test plans & procedures (QTPs) – approving supplier documentation and integrating into Honeywell QTPs & facilitating updates from customer input and ultimate approval

o Responsible for test execution (on-site at supplier if necessary) and data reduction

o Responsible for test setup and unit conformity

o Responsible for generating similarity arguments, analysis, or test reports in support of qualification

YOU MUST HAVE

· Bachelor’s degree in systems engineering, Electrical Engineering, Aerospace Engineering, or Mechanical Engineering

· Due to US Export Control Laws, must be a US citizen, permanent resident, or have a protected status.

· 3+ years of relevant experience

WE VALUE

· Direct experience with control systems components for gas turbine engines such as Wire Harness, Engine starter Motor, Oil Level Sensors, Speed Sensors, etc.

· sensors, oil level sensors, etc.

· Advanced knowledge of systems development lifecycle

· Individuals that quickly analyze, incorporate, and apply new information and concepts.

· Leading diverse and global teams

· Experience with test setup conformity of qualification test setup/bench

· Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done.

· Ability to adapt dictated by project changes

· Multi-tasking and can manage a variety of complicated tasks and people

· Making autonomous decisions

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Senior Advanced Systems Engineer – Communication, Navigation and Surveillance

Join a team recognized for leadership, top innovator, and diversity.

Exciting Opportunity within the Communication, Navigation and Surveillance (CNS) organization!

This position is for the Senior Advanced Systems Engineer within the NAVRadios, GNSS and Control Sensors group within the Communication, Navigation and Surveillance COE. The position will fill a systems role on IMMR, Quantum and EPIC products in Deer Valley, Arizona.

Primary responsibilities include:

• LSE systems engineer support of the NPI development project.

• Provide technical support for field investigation, application support and factory support.

• Guide the development process and create artifacts that meet FAA/EASA requirements.

• Support customer meetings and RCCA activities

The ideal candidate has a commitment to aviation safety, technical and professional excellence, a commitment to customer satisfaction and growth, demonstrates leadership and delivers on results, has a global mindset and is able to foster teamwork and diversity, demonstrates personal and professional integrity, has strong oral and written communication skills, is able to work across functional boundaries at multiple levels, and can establish strong working relationships within internal/external customers and the certification agencies

YOU MUST HAVE

• 8+ years of experience in the aerospace industry developing commercial avionics equipment

• Bachelor’s degree in electrical engineering.

• Must be a US Citizen or permanent resident due to export control restrictions

WE VALUE

• Experience with IMMR and Quantum radios

• Experience with DOORs, Clear Case and Technical Publication development

• Experience with product certification guided by FAA/EASA requirements, DO-160, DO-178 and DO-245 process compliance.

• Experience with Airbus and Boeing requirements and development processes

• Experience with hardware design, test, and troubleshooting in a lab environment with some knowledge of RF test equipment use.

• Demonstrated communication, relationship and team building skills.

• Master of Engineering preferred.

• Action Oriented: Works hard, full of energy; not fearful of acting with best data even if incomplete; seizes opportunities when they arise

YOU MUST HAVE

+ Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics

WE VALUE

+ Knowledge of the systems development lifecycle

+ Individuals that quickly analyze, incorporate and apply new information and concepts.

+ Leading diverse and global team

+ Advanced with

+ Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done.

+ Ability to adapt dictated by project changes

+ Multi-tasking and has the ability to manage a variety of complicated tasks and people

+ Making autonomous decisions

+ Some engineering experience

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Req ID:** RQ173965

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** Top Secret/SCI

**Public Trust/Other Required:** SSBI (T5)

**Job Family:** Network Administration

**Skills:**

Group Problem Solving,Network Administration,Troubleshooting

**Certifications:**

CompTIA - Network+ CE - CompTIA, CompTIA - Security+ CE - CompTIA

**Experience:**

0 + years of related experience

**US Citizenship Required:**

Yes

**Job Description:**

Associate Network Administrator

Transform technology into opportunity as a Network Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Network Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Administrator joining our team to work with a team of Network Professionals on the operation and maintenance of the DODIN-Army.

HOW A NETWORK ADMINISTRATOR WILL MAKE AN IMPACT

+ Node management, maintenance, and troubleshooting efforts for projects critical to the business

+ Respond to trouble tickets and performs troubleshooting on network devices

+ Provide input network to standards, documentation, processes, and procedures

+ Maintain and administer routers, switches, firewalls, and other network related devices

+ Analyze chronic network imperfections for root cause source and recommend an appropriate corrective action. Implement fix/correction as directed

+ Prepare written reports and other documentation necessary to communicate ideas, concepts, and details necessary to accomplish specific goals

+ Monitor and handle unscheduled and scheduled maintenance work

+ Submit input for the weekly Situation Report

+ Proactively/actively monitor all network related issues using all tools available

+ Ability to Understand methods and procedures for group procedures

WHAT YOU’LL NEED TO SUCCEED:

● Education: Technical Training, Certification(s) or Degree: Associate degree in a related technical discipline preferred or an equivalent combination of education and experience. Required IAT II certification (Security+). Network+, ACAS 5.3 or equivalent Computing Environment certification to start. Preferred CCNA, Palo Alto ACE 8.1 (or higher), or equivalent .

● Required Experience: 1+ years of related experience

● Required Technical Skills: Experience working in a converged enterprise class network with skills to trouble shoot network elements, protocols, services, and transport Layer problems

● Security Clearance Level: Must possess an Interim Top Secret Security Clearance and be capable of obtaining and maintaining a Top Secret/SCI Security Clearance

● Preferred Skills: in CISCO and Palo alto FWs. A knowledge of Cisco/Juniper routers

● Location: Hybrid

GDIT IS YOUR PLACE:

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

\#GDITArmy

\#GDITArizona

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

**Description**

SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support.

You will be part of the Tech Dispatch team, responsible for onsite support of incidents and service requests that cannot be resolved remotely by Service Center Staff. In this role you resolve, track, and manage escalated technical problems within Remedy. Travel may be required to support remote FAA sites that do not have local technicians assigned.

This role is Onsite at the customer location in Phoenix.

**Responsibilities**

+ Installs software, modifies settings, and replaces hardware as required to resolve the incident.

+ Resolves desktop and network issues to restore service.

+ Understands premise wiring/cabling best practices.

+ Uses ITSM and Remedy ticket processes to document actions taken and executes hardware or software deployment.

+ Supports lifecycle asset management (LCAM) of IT equipment – deployment through exchange/disposal.

+ Ensures troubleshooting and resolutions are accomplished using industry best practices, resolves technical issues, ensures issues resolved per FAA direction, and documents installed configuration.

+ Makes updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems.

+ Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

**Qualifications**

**Required Education & Experience**

+ A Bachelor’s degree related to Computer and Information Technology Services and 2 years of experience, AA Degree in related discipline and seven (7) years or more of related experience; Or, High School and nine (9) years of related experience with relevant certification

+ Must be willing to work effectively within a team environment in a fast-paced support role.

+ Must possess excellent communication skills, be dependable, outgoing and positive with excellent problem solving skills.

+ Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years with the ability to obtain a public trust

**Desired Skills, Experience, & Certifications**

+ A Bachelor’s degree related to Computer and Information Technology Services and 2 years of experience, an Associate's and 9 years of experience, or High School and 10 years of additional experience.

+ Technical proficiency in supporting desktop, server, printer, and network equipment.

+ IT Certification(s)

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
REQNUMBER: 2405776

SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Business Analyst II - Remote in the California market

**Job Description Summary**

Serves as liaison between departmental team business owners, end users, IT, Claims and Clinical departments. Responds to ad hoc requests for support, reports and analysis. Supports departmental management team by providing trending and performance data. Supports special projects. Maintains and monitors reporting queues and requests (if appropriate), and internal share point sites. May participate in full life cycle development by performing requirements analysis, process development and design, and testing using development methodology. Collaborates with functional teams, as well as with IT business analysts and programmers to develop detailed design specifications according to standards.

**Job Description**

+ Develops and documents workflow, systems requirements, system impact analysis, systems design, process analysis and testing (including reasonableness checks) using software development methodology to provide efficient, cost-effective solutions as directed. Identifies impact of solutions on existing and future systems. May perform operational activities.

+ Creates and maintains standard related reports to support operational and development needs.

+ Manages reporting and requests for ad hoc reports to support sales, implementation, new product development, specials.

+ Queries data warehouse and internal databases and prepares user friendly reports according to requestors? requirements.

+ Creates and maintains internal management tools and databases to support CQI, rates, workflow business rules and system configuration, reimbursement and document management requirements.

+ Develops and maintains project plans. Manages small to medium sized projects, system enhancements impacting data management.

+ Conducts root cause analyses, gathering data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution.

+ Participates in design plans for implementation, produces user documentation and training materials. May conduct end user training.

+ Provides status reports that give a detailed description of the current project's progress and indicates time devoted to each task of the project; leads status meetings, creating agendas and documenting meeting minutes as needed.

+ Identifies reporting needs based on system configuration and workflows and documents reporting requirements and testing of new reports in development prior to implementation to Production.

+ Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems.

+ Performs other duties as assigned.

**Responsibilities**

+ Related professional experience in the managed care, healthcare, or insurance industries.

+ Analytical/problem solving skills.

+ Excellent verbal and written communication skills.

+ Strong PC background and efficient in using standard software.

+ Knowledge of system process analysis and/or program management, estimating IT system development, and testing.

+ For positions supporting Medicare, requires experience working in Medicare Operations.

**Work Experience**

Work Experience - Required:

Business Analysis

Work Experience - Preferred:

**Education**

Education - Required:

A Combination of Education and Work Experience May Be Considered., Bachelors

Education - Preferred:

**Certifications**

Certifications - Required:

Certifications - Preferred:

Potential pay for this position ranges from $55,270.00 - $88,430.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law._

Positions will be posted for a minimum of five consecutive workdays.

**Earnest’s mission is to make higher education accessible and affordable for everyone.** We empower past, present, and soon-to-be students to maximize their financial futures through thoughtful guidance and impactful products.

We build tools that help people feel in control of their financial future, including:

+ **Private student loans** - low rates, people-first service, and flexible payments.

+ **Student loan refinancing** - break free from high interest rates or monthly payments.

+ **Scholarships** - access to thousands of scholarships to help students pay less.

**The Business Analyst position will report to the Lead Business Analyst.**

**As a Business Analyst, you will:**

+ Perform hands-on, in-depth analysis to assist in identifying business opportunities and decisions

+ Perform root cause analysis to understand what’s driving performance across key business metrics

+ Clearly and concisely communicate insights and results to both technical and non-technical stakeholders

+ Support strategic initiatives from planning to execution, offering data-driven recommendations and tracking their success

+ Work collaboratively to constantly elevate deep analysis and insights, fostering a culture of data-driven decision-making

**Your Impact:**

+ Informed data decision-making at all levels of the organization, reducing the risk of making decisions based on intuition or incomplete information

+ The ability for us to act quickly against your insights and recommendations to improve our overall business

+ Deep understanding of performance against our key strategic initiatives to keep moving us forward as a business

**About You:**

+ 3+ years of relevant work experience in a data-centric role (e.g. analytics, business intelligence, business analytics, finance, investment banking, financial/risk modeling, pricing, management consulting, etc.)

+ Bachelor's degree (B.S.) in quantitative field such as Statistics, Mathematics, Economics, Business, or Finance or Combination of relevant education, experience and training

+ Ability to understand and act on complex, open-ended problems, and to adapt, operate, and thrive under ambiguity

+ Experience manipulating and summarizing data using SQL

+ Experience communicating results and insights to cross-functional stakeholders

+ Experience with data-visualization (ex: Looker, Tableau, etc.)

**Even Better:**

+ Experience developing forecasting models

+ Experience using in a statistical software such as Python or R

+ Experience in financial technology field

**About Us:**

What makes an “Earnie” culture:

+ **Drivers** – Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.

+ **Humility** – Humble team players check their egos and consider the team’s needs above their own. They are self-aware of their strengths and opportunities for improvement.

+ **Growth Mindset** – People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!

**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**

+ Health, Dental, & Vision benefits plus savings plans

+ Work anywhere in the U.S.

+ Mac computers + work from home stipend to set up your home office

+ Monthly internet and phone reimbursement

+ Employee Stock Purchase Plan

+ RSUs

+ 401(k) plan to help you save for retirement plus a company match

+ Robust tuition reimbursement program

+ $1,000 travel perk on each Earnie-versary to anywhere in the world

+ Competitive days of annual PTO

+ Annual “my day”

+ Pet insurance!

+ Competitive parental leave

+ Plenty of Earnest swag, optional in person team gatherings, picnics, celebrations, and plenty of fun virtual events

**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**

_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

\#LI-JP

A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary, determined primarily based on a candidate’s location. Earnest takes a market-based approach, categorizing U.S. locations into one of five zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, and budget. This range may be modified in the future.

Pay Range

$100,100—$125,125 USD

**Alternate Locations:** Work from Home; Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

**Work Arrangement:**

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

**Relocation assistance:** is not available for this opportunity.

**Requisition #:** 73060

**The Role at a Glance**

We are excited to bring on a motivated **Business Analyst** to our Workplace Solutions Customer Experience, Marketing and Transformation organization. With our commitment to providing career growth and development to our employees, our team has an opening to fill. You could be the next Business Analyst to join our incredible talented agile delivery team! In this role, you will carry out the Group Protection Strategy through being a part of a dedicated agile delivery team working on the Converge (PolicyLinc) policy admin solution platform. You will collaborate, analyze and deliver on specific tasks aligned to your agile team and act as a resource to applicable internal stakeholders. You will also partner and collaborate with other delivery team members and business stakeholders to define; problem solve and validate business solutions to ensure execution/delivery goals align to the overall vision of the strategic program.

**What you'll be doing**

+ Development of requirements: planning, prioritization, effort estimations and traceability to downstream and upstream teams/applications

+ Write User Stories and act as liaison between Business and IT partners to ensure clear understanding of user stories and business requirements for design

+ Consult, collaborate, and serve as a resource to team members and key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs

+ Provides more complex research and analysis to support business operations and presents findings to your product owner and leadership

+ Determine and recommend the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization

+ Utilize in-depth knowledge of the product and business processes to help define acceptance criteria on user stories, performing additional research and analysis when needed to ensure user stories and acceptance criteria appropriately reflect business processes

+ Identifies and recommends process improvements that significantly reduce workloads and/or improves the procedures and processes of the team

+ Will serve as a mentor to support new hire business process development, platform navigation and knowledge transfer with peer team members

**What we’re looking for**

_Must-haves:_

+ 3-5+ years experience in business analysis and/or project management with the critical ability to coordinate and balance multiple projects in a time-sensitive environment

+ 4 Year/Bachelor’s Degree or equivalent work experience (4+ years of work experience)

+ Ability to think critically, define problems, analyze complex information, collect data, establish facts, and develop persuasive arguments in written, oral, and/or diagram form

+ Strong collaborator and can demonstrate having consistent/effective communication skills

+ Demonstrates strong project management leadership skills with the capacity to manage and drive multiple efforts of work simultaneously in a time-sensitive environment

_Nice-to-haves:_

+ Converge (PolicyLinc) System Knowledge (insurance admin solution system) and user acceptance testing experience

+ Experience working on customer-facing solutions

LI-Remote

**What’s it like to work here?**

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

**What’s in it for YOU:**

+ Clearly defined career tracks and levels to help you successfully manage your career

+ Leadership development and virtual training opportunities

+ PTO/parental leave

+ Competitive 401K and employee benefits (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)

+ Free financial counseling, health coaching and employee assistance program

+ Tuition assistance program

+ A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

+ Effective productivity/technology tools and training

**Pay Range:** $67,000 - $120,700

Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

**About The Company**

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive (https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience\_page\_id=1422918942386) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook (http://www.facebook.com/lincolnfinancialgroup) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah) , and Instagram (https://www.instagram.com/lincolnfingroup/) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) .

**Be Aware of Fraudulent Recruiting Activities**

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.

**Additional Information**

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices.

Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Systems Engineer II with a focus in Infrastructure to join our NOC team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1!

The Systems Engineer II is responsible for both internal and external facing responsibilities. In this position, you will be a part of our managed services team acting as a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1’s customers, network troubleshooting, system administration, among other duties. You will ensure all assigned tasks are being completed in adherence to iT1 standards.

Requirements

+ Supports, monitors, tests, and troubleshoots hardware and software-related issues.

+ Research, resolve, and respond to internal and client issues within scope of the NOC team’s responsibilities in a timely manner.

+ Intermediate level of network troubleshooting and configuration (Meraki, Cisco, VPN tunnel creation, etc.)

+ Intermediate level of troubleshooting Windows-based systems, i.e., Windows 10, file servers and Windows Server platforms

+ Intermediate level of troubleshooting in Azure i.e., server, storage, and networking, active directory services

+ Supporting O365 office productivity software i.e., Outlook, SharePoint, Teams, etc.

+ Provide internal IT support for sales and operations staff to include basic computer troubleshooting, phone, and email support.

+ Advanced level of active directory management

+ Maintain and develop required diagrams, documentation, and procedures of Internal/Client environments

+ Update and maintain IT asset management records.

+ Be a point of escalation for technical support issues.

Qualifications

+ 5-7 years of network support experience

+ 5-7 years of previous infrastructure support experience

+ 5-7 years of O365 support experience

+ Bachelor’s Degree in Computer Science/Technology (preferred)

+ Established track record in IT technologies (Linux/Windows Servers, Active Directory, Data Center and Client/Server Application Support)

Preferred Skills

+ Microsoft Certifications or experience

+ Experience with monitoring platforms and tools

+ Experience with using and/or modifying JSON scripts

+ Experience interacting with external customers

+ Excellent customer service and interpersonal skills

+ Good documentation skills

+ Ability to accurately follow written technical work instructions

+ Able to work in a structured environment

+ Strong organization, time management, and prioritizing skills

Preferred Certifications

+ CCNA

+ CCNP

+ Azure Administrator

Physical Demands May Include

+ Sit at a computer for 8 hours per day

+ Keyboarding for 8 hours per day

+ Speaking (communicating information to clients/coworkers)

Job Location

Remote

Available Shifts:

Sun-Thurs 8:00pm-4:30am AZ

Sun-Thurs 2:00pm-10:30pm AZ

Tues-Sat 8:00pm-4:30pm AZ

Tues-Sat 2:00pm-10:30pm AZ

Benefits

+ Insurance: Health Insurance, Vision, Dental, and Life Insurance

+ Leave and Holidays: Paid Vacation, Paid Holidays

+ Retirement: 401K Plan with company match (eligible after 1 year of employment)

+ In-house fitness center

*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

At Honeywell, we believe in the power of our engineering community. We are a team of innovators who strive to make the future of aerospace smarter, safer, and more sustainable.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Are you ready to help us make the future?

Join our team within the Integrated Flight Systems Center of Excellence (COE) that designs, develops and integrates highly complex Avionics Flight Deck Systems within Honeywell Electronic Solutions. As a Sr Systems Engineer, you will support the development of next generation products, working on programs to ensure the security, resilience and integrity of electronic aerospace systems, namely in Avionics and Cockpit product areas.

Key Responsibilities

You will be part of a talented team of engineers in the design, development, test and analysis of various electronics products and future design concepts, applying engineering logic to reduce the risk of cyber security attacks and/or cyber exploitation of electronics & Flight Deck systems

+ Support the design and implementation of security solutions for avionics flight deck systems

+ Collaborating with cross-functional teams to integrate security measures into the development lifecycle of flight systems

+ Support the analysis of existing systems and the application of cyber and security designs into avionics products designs and requirements

+ Systems level Cyber requirements development

+ Systems Design

+ Model based development system design

+ Requirements decomposition

+ Systems integration

+ Perform Validation & Verification Activities

+ Collaborating with internal and external customers to determine cyber engineering/security needs for electronics

products.

+ Perform Risk Identification; dispositioning and documenting cyber risks

+ Support Cyber Compliance activities

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization

YOU MUST HAVE

+ Bachelor’s degree in Aerospace Engineering, Computer Engineering/Computer Science, Electrical Engineering, or related Systems Engineering technical discipline

WE VALUE

+ Knowledge of the Systems Development Lifecycle

+ Individuals that quickly analyze, incorporate and apply new information and concepts.

+ Diverse and global teaming and collaboration

+ Experience in both OR either domain with interest and ability to develop in the other domain.

+ 1) Systems Engineering/Aerospace and/or

+ 2) Systems/Cyber Security Engineering

+ Ability to adapt dictated by project changes

+ Multi-tasking and has the ability to manage a variety of complicated tasks.

+ Familiarity with industry standards and regulations related to aerospace cybersecurity A PLUS.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.