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Computer and Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

Current Available

Computer User Support Specialists

2,423

Current Available Jobs



Program Recommendations

Computer User Support Specialists

Yavapai Community College

Computer Systems and Applications (AAS)

Education

Associate's Degree


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Complex Problem Solving

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Contract Field Specialist (CFS) - Deployment Support
    General Dynamics Information Technology    Phoenix, AZ 85067
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** None

    **Public Trust/Other Required:** NACI (T1)

    **Job Family:** Program Management

    GDIT is looking to hire a team of Contract Field Specialists (CFS) to deploy to multiple locations in the United States. The CFS can be based anywhere in the continental US. Deployment sites will vary based on need.

    **Position Description** : The CFS Specialist provides operational and oversight support to regional and national field teams responsible for monitoring the implementation of a federal program with respect to the care and placement of participants in a network of grant funded care provider programs.

    Principal Duties and Responsibilities:

    + Deploy to facilities and influx sites nationwide to provide support to federal staff and technical assistance

    + Provide operational support to federal field staff, including tracking of cases, compiling various reports, entering updates into agency system, and coordinating with various government agencies as requested.

    + Provide oversight support to federal field staff, through conducting onsite assessments of care providers based on different triggers identified by regional federal supervisor

    + Provide summary analysis and recommendations to applicable parties, and immediately report urgent issues, especially those related to the safety and welfare of program participants.

    + Provide in-person technical assistance and interview support to the monitoring team.

    + As requested, provide remote or on-site best practice recommendations and technical assistance to federal staff and care providers based on observed trends and an established understanding of policies and procedures.

    + Monitor database data entries by program staff to supplement assessment analysis and to ensure quality and timeliness of data entry.

    + Serve as liaison between care providers and consulates by processing all requests to and from consulates pertaining to specific care providers.

    + Assist individual case workers with accessing files from various care providers regarding specific cases.

    + Additional duties and special projects as assigned.

    Flexible work schedule with weekend coverage. Travel to facilities in the United States is required and will be reimbursed per Federal travel regulations. This position requires a Public Trust clearance, or the ability to obtain one.

    **Education**

    Bachelor of Arts in Social Work or related discipline

    Graduate degree and training in child welfare best practices preferred

    **Qualifications**

    At least 3 years of relevant experience.

    Excellent written and verbal communication skills.

    Bilingual fluency in Spanish and experience working with underserved populations.

    Demonstrated experience in providing technical assistance, monitoring and support to grantees/nonprofit agencies Proficiency in MS Office suite of tools.

    Flexibility and ability to work independently in high-pressure environments

    Must be able to deploy to sites in the United States as needed for extended durations (3-4 weeks or longer)

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Senior Software Developer - remote
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Top Secret

    **Job Family:** Software Development

    **GDIT is seeking a Senior Software Developer to help support the Duplicate Identity Resolution Processing Team (DIRP-II) contract. This position is 100% remote with minimum travel possible. ​**

    The DIRP-II Senior Software Developer will contribute to maintaining and enhancing a suite of Java applications and the IBM InfoSphere Master Data Management suite that provide the core interoperability functions between the Defense Manpower Data Center (DMDC) and external agencies. These agencies include the Veterans Administration, the Composite Health Care System (CHCS) and MHS Genesis.

    **In this role, a typical day will include:**

    + Participate as a member of development team; also develop code independently

    + Must develop understanding of complex healthcare business rules and ensure those rules are correctly followed in design documents, specifications and development

    + Participate in code reviews.

    + Must develop understanding of issues involved in producing releases of software components

    + Participate and contribute suggestions/ideas to the other members of the team.

    + Apply in-depth and broad technical knowledge to diverse technology areas

    + Design, preparation and execution of unit tests.

    + Quickly and effectively resolve issues reported by customers and QA testers

    + Collaborate with DMDC Enterprise teams

    **Required Qualifications:**

    + Must hold U.S. Citizenship

    + Active Secret clearance

    + DoD IAT Level II certification

    + Bachelor’s Degree in Computer Science or other technical/scientific field or equivalent experience

    + Minimum 5 years’ experience

    + Basic understanding of modern software design and development methodologies.

    + Knowledge and experience with Agile methodology and practices, such as SCRUM and Kanban

    + Knowledge of software configuration management and release management using SVN and Maven

    + Outstanding verbal and written communication skills

    + Good understanding of testing tools and unit and integration test scripting, and testing methodologies.

    + Good knowledge of relational database concepts

    + Ability to apply consistent quality and security standards.

    **Desired Qualifications:**

    + CompTIA Security+ CE certification

    + Oracle Certified Professional, Java EE 7 Application Developer, Java SE certification(s)

    + Knowledge in the following areas: JEE, JDK1.7 & 1.8, JSF, Oracle 12c database, Struts, XML, Dojo, log4j, JUnit, Apache commons, IBM Mainframe, Oracle WebCenter Content (WCC), Spring MVC, Apache Tomcat 7, JBoss EAP v6.4.x.

    + Experience with Security Technical Implementation Guides (STIGs)

    + Knowledge of the DoD requirements for submitting a request for an Authorization to Operate and Authorization to Connect

    + Knowledge or experience with the IBM InfoSphere Master Data Management

    \#GDITpriority

    \#GDITcareers

    \#transitioningmilitary

    \#clearedjobs

    \#veterans

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Regional Provider Outreach Trainer (Rochester, NY)
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** None

    **Public Trust/Other Required:** None

    **Job Family:** Functional Experts

    We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

    GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.

    We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a **Functional Analyst** joining our team to support New York State Department of Health Medicaid Management Information System activities. In this role, you will perform the duties of a **Provider Outreach Regional Representative** for the eMedNY Program.

    **Candidates must live in** **Rochester/Finger Lakes area** .

    At GDIT, people are our differentiator. As a Functional Analyst supporting the Provider Services department, you will be trusted to represent the company to external and/or internal customers, supporting Medicaid related claims and billing questions. Provide provider assistance and problem resolution to our provider community and other stakeholders. Respond to non-routine customer calls, email and web inquires, providing a single point of contact for issues and questions.

    In this role, a typical day will include:

    + Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support

    + Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements

    + Interface with the NY Medicaid provider community to support them with system and program changes

    + Provide support in face-to-face encounters, phone consultations, group training, seminars and webinars

    + Provide feedback internally on challenges providers are encountering and trends

    + Develop training and content materials as needed

    + Present information at various provider associations meetings

    + Provide testimony for Medicaid fraud legal proceedings

    + Travel quarterly/yearly to the Albany, NY area for meetings/conferences

    + Perform other duties as necessary

    **REQUIRED QUALIFICATIONS:**

    + BA/BS degree plus 2+ years’ experience, or 5+ years’ experience, or equivalent

    + Knowledge of Medical, Institutional and/or Dental claims processing

    + Strong communication (oral & written), interpersonal, organization skills

    + Strong work ethics and flexibility. Ability to learn quickly

    + Ability to work independently or as a part of a group

    + Experience in provider support - related to claim processing software or clearinghouse experience

    + Working knowledge of all Microsoft Office applications, including Outlook

    + Experience with Zoom, Microsoft Teams

    **PREFERRED QUALIFICATIONS:**

    + In depth healthcare billing experience

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Cloud Network Lead - Remote
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Secret

    **Public Trust/Other Required:** None

    **Job Family:** Cloud

    **GDIT is seeking a Cloud Network Lead to support our Identity, Credential, and Access Management (ICAM) program.**

    As the Cloud Network Lead for our ICAM program will be responsible for supporting for ensuring a secure network solution in the Azure cloud environment that will support the implementation, solution delivery, and operations of hosted customer applications. You will be working day-to-day with internal and external engineering, development, integration, and program stakeholders and ensuring that activities are performed in accordance with program objectives, policies and regulations, and requirements.

    **This position is 100% remote.**

    **In this role, a typical day will include:**

    + Work with senior leadership both internal and external on planning and executing tasks using Agile methodologies

    + Participate in Scrum calls

    + Active engagement with the program customer, providing expert guidance and solutioning

    + Provide scheduling and integration support as necessary to modify, change, or implement required engineering changes to the ICAM solution

    + Develop products such as plans, processes, reports, briefs

    + Lead the daily administration of cloud network activities

    + Support management of cloud network changes in the Azure environment

    + Plan or support network patching and upgrades

    + Ensure activities are compliant with IAVM, STIGs, policies, and regulations for cloud network environments

    + Assist with the planning of cloud services, features, and capabilities

    + Maintain network drawings as needed for the cloud network architecture

    + Analyze cloud network performance and capacity

    + Provides expert guidance and leadership to less-experienced colleagues

    **Required Qualifications:**

    + Minimum active DoD Security Clearance of SECRET, or higher

    + Minimum active CompTIA Security+ certification, or higher

    + BA/BS (or equivalent experience), 15+ years of experience

    + Expert experience with MS Azure, automation concepts, tools, DoD IAVM and STIGs

    **Desired Qualifications:**

    + Bachelor’s Degree (or equivalent experience)

    + Five (5) + years’ experience supporting large-scale cloud networks, including automating routine network tools

    + Azure Security Engineer certification

    + Microsoft Solutions Architect certification

    + Familiarization with DoD enterprise environments

    \#GDITcareers

    \#GDITpriority

    \#OpportunityOwned

    \#WeAreGDIT

    \#transitioningmilitary

    \#clearedjobs

    \#veterans

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Senior Project Manager
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** None

    **Public Trust/Other Required:** None

    **Job Family:** Project/Task Management

    GDIT is searching for Senior Project Manager to join our growing team. You will support an exciting new program focused on identifying vulnerabilities in Medicaid, Medicaid and the Marketplace. You will lead the risk assessment teams to execute against the SOW and meet/exceed customer needs.

    **Responsibilitie** **s:**

    + Develop project plans that identify resource and budgetary needs

    + Host project meetings

    + Provide feedback, advice, project updates and encouragement to team members

    + Manage deadlines and push the team to ensure timeliness

    + Coordinate with customer as needed

    + Lead risk assessment teams to execute against the SOW and meet/exceed customer needs. Coordinate activities to ensure timeline and quality standards are met.

    + Responsible for team deliverables and to present findings and outcomes with the customer.

    + Identify needs for the team including training or SME support.

    + Review and Approve content to document vulnerabilities in the assigned program area (Medicare, Medicaid, and/or Marketplace. The content will be developed based up research, analysis, and vulnerabilities identified across programs under CMS's control.

    + Work collaboratively within a team of Medicare, Medicaid and/or Marketplace policy expert SMEs and analysts.

    + Ensure within a case management system, comprehensively document in detail identified vulnerabilities.

    + Determine the clearest and most logical way to present information for greatest reader comprehension.

    + Generate innovative ideas for content and workflow solutions.

    + Meet with subject-matter experts to ensure specialized topics are appropriately addressed.

    **Required Skills:**

    + 10+ years of experience in Project Management

    + Bachelor’s degree in Business or related experience (or equivalent combination of education and experience)

    + Previous experience in Medicare, Medicaid, or Marketplace

    + Proficient in computer skills, e.g. Microsoft Office-Word, Excel

    **Desired Skills:**

    + Project Management Professional, PMP, highly desirable. At a minimum meet the qualifications to sit for PMP exam and willing to obtain certification.

    + Strong inter-personal and communications skills, both written and oral

    + Ability to work independently (this job is remote)

    + Highly organized, ability to multi-task and meet deadlines

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Business Process Analyst - remote
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Interim Secret

    **Public Trust/Other Required:** Other

    **Job Family:** Business Process Analysis

    **GDIT is seeking a Business Process Analyst to help support our DIRP contract. This position is 100% remote.**

    The Business Process Analyst will perform the analysis, evaluation and documentation of business processes for the resolution of DoD identity data maintained by the Defense Manpower Data Center (DMDC) and work with external agencies to correlate identities between entities. These agencies include the Veterans Administration, the Composite Health Care System (CHCS) and MHS Genesis. The selected individual will analyze complex healthcare business requirements that need to be solved with automated systems. The selected individual will also be involved in enhancing this suite of applications and perhaps developing new applications when business requirements are identified that are outside the scope of existing applications.

    **Additional responsibilities include but are not limited to:**

    + Must develop a detailed understanding of identity management and complex healthcare business rules and ensure those rules are correctly followed in design documents, specifications and development

    + Understand business requirements for DMDC support of the Virtual Lifetime Electronic Record (VLER) and DMDC data holdings in terms of patient identity, insurance eligibility and demographics.

    + Operate in a complex joint testing and Production environment consisting of health care systems supporting both the Department of Defense and the Department of Veterans Affairs

    + Gather, define and prioritize requirements of the project in close collaboration with the government client and business architect

    + Write software requirements specifications clearly and without ambiguity and assist in the prioritization of requirements

    + Monitor the progression of functional requirements throughout the project lifecycle and work with the software development and testing teams to resolve issues throughout the development and testing portion of the lifecycle as well as in Production

    + Work across government and contractor lines to ensure smooth and effective communications

    + Perform business process gap analysis and manage requirement change

    + Analyze/coordinate de-identification of test data strategy and implementation

    + Develop an understanding of the business requirements for the James A. Lovell Federal Health Care Center in North Chicago in order to assist in resolving North Chicago issues/problems as they arise, if assigned to work on this interface

    **Required Qualifications:**

    + U.S. Citizenship

    + Must be able to obtain and hold a DMDC Position of Trust clearance

    + Bachelor’s degree in a technical/scientific field or equivalent experience

    + Minimum of 3-5 years related experience

    + 2+ years’ experience analyzing business requirements and writing functional specifications

    + 3+ years’ experience in a client facing position​

    + Previously worked as a Business Analyst for software development

    + Must possess outstanding verbal and written communication skills

    + Experience in requirements management and/or process modeling

    + Perseverance and pragmatism to solve complex problems

    + Must possess a basic understanding of modern software design and development methodologies

    + Must possess good knowledge of relational database concepts

    + Ability to apply consistent quality and security standards.

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Customer Service Specialist
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Confidential

    **Public Trust/Other Required:** Other

    **Job Family:** Customer Service

    **Customer Service Representatives (CSR) provide customer service to the provider communities, research, and resolve provider inquiries, perform duties and responsibilities in a professional manner and meet timeliness and accuracy regulations. #ITCContactCenter**

    **Essential duties and responsibilities:**

    + Contribute positively to a work environment that is flexible, adaptable, and team-based

    + Provide, receive, and seek feedback in a positive manner to encourage team building

    + Participate in the development and attainment of team and operational goals.

    + Perform special projects and assignments as needed

    + Acquire, demonstrate, and apply effective leadership skills

    + Maintain quality expectations as outlined by management

    + Monitor and report workloads on a daily/weekly/monthly basis

    + Prioritize workloads to ensure timeliness/quality standards are met

    + Respond to incoming inquiries, telephone and/or written, from providers

    + Research and resolve inquiries in a professional, timely, and accurate manner

    + Document all inquiry activities in the appropriate reporting system

    + ​Knowledgeable in all major NPI and GDIT operating systems

    + Identify processing deficiencies and initiate corrective actions

    + Suggest ways to improve work processes

    + Be prompt, present, and actively participate in required meetings and training

    + Complete assessments in a timely manner and to meet/exceed standards as outlined by management

    + Seek learning opportunities

    **Education and experience:**

    + High school diploma or GED

    + Minimum six (6) months customer service experience preferred

    **Language ability:**

    + Excellent communication skills: verbal and written

    + Comprehensive reading and interpretive skills

    + Maintain professional telephone etiquette in a variety of call situations

    **Mathematical ability** **:**

    + Basic mathematical skills preferred

    **Reasoning ability:**

    + Research, analytical and problem solving skills

    + Ability to organize and prioritize workload

    **Computer skills:**

    + Basic PC skills

    + Keyboard skills (typing, 10-key, alpha/numeric)

    + Proficient in Microsoft Office: Word, Excel, PowerPoint, etc.

    **_Preferred qualifications:_**

    + Working knowledge of NPI regulations

    + Working knowledge of processing systems

    + Understanding of basic customer regulations

    + Ability to work both independently as well as in a team environment

    + Ability to assess workload, meet deadlines, and adjust as needed.

    **Physical demands:**

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this position the employee is occasionally required to reach with hands and arms; frequently required to talk or hear; and regularly required to sit and use hands. The employee may occasionally be required to lift up to 10 pounds.

    **Work environment:**

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    **The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.**

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • ETL and MDM Systems Engineer (REMOTE)
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** None

    **Public Trust/Other Required:** None

    **Job Family:** Systems Engineering

    Seize your opportunity to make a personal impact as a **ETL and MDM Systems Engineer** supporting the United States Postal Service (USPS). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career

    At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter.

    HOW AN **ETL AND MDM SYSTEMS ENGINEER** WILL MAKE AN IMPACT:

    + Utilizing a combination of SQL and a MDM tool to match and merge incoming source data based on various criteria, apply trust rules, and create a golden record

    + Performing ETL from staging tables (which are populated by the DQ tool and SQL) to base object tables, bases on the configured columns for each attribute

    + Performing match and merge rules on various criteria to join the systems and establish single unique golden record for each row of data

    + Perform result validation through SQL scripts

    + Apply various trust rules, per system, in order to accept best version of truth for each attribute that contributes to the golden record

    + Has the ability to identify exceptions, apply match and merge rules automatically, and queue records for manual review

    + Ability to create a full view of golden records and has API abilities to access the golden records

    + Scheduling the above listed tasks for automation purposes

    **WHAT YOU’LL NEED:**

    **Education:**

    + BA/BS or equivalent, Bachelor’s degree is preferred

    **Required Experience:**

    + 10+ years of professional experience

    **Security Clearance Level:**

    + Must be able to obtain a Position of Public Trust Clearance

    + US Citizen or Permanent Resident (Green Card Holder)

    + The security clearance for this program requires the selected candidate to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days.

    **Required Skills and Abilities:**

    + Minimum of 10 years’ work experience in the following:

    + Experience with Linux and Informatica product(s)

    + Strong database experience in any or all of - Oracle, SQL Server, Teradata, DB2

    + Strong in Informatica ETL coding, shell scripting and have Linux/RedHat experience

    + Exposure in installing Informatica or other off the shelf products

    + Ability to research tool and platform related problems and document /articulate appropriate resolutions

    + Technical skills to extract and transform various types of data, and ability to profile and analyze the data to determine patterns, inconsistencies, column characteristics, and knowledge to apply transformation functions and map the data to appropriate staging tables

    + Capability to create various scheduling jobs to automate the above processes, and ability to use API software (such as SoapUI) to perform various commands to manipulate and correct data discrepancies, and be able to condition the data to the real world scenarios

    **Desired Skill:**

    + Experience in any or all of the following is a plus - Spark, Map Reduce, Hive, Scala, Cassandra and other open-source technologies

    **Location:**

    + Washington, D.C., Raleigh, NC, or remote

    **WHAT GDIT CAN OFFER YOU:**

    + Full-flex work week to own your priorities at work and at home

    + 401K with company match

    + Internal mobility team dedicated to helping you own your career

    + Professional growth opportunities including paid education and certifications

    + Cutting-edge technology you can learn from

    + Rest and recharge with paid vacation and holidays

    \#gditcareers #etl #mdm #linux

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Business Risk Management Sr Analyst (secret, preferred) - 100% Remote
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Secret

    **Public Trust/Other Required:** NACLC (T3)

    **Job Family:** Risk Management

    We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. We are looking for a **Business Risk Management Analyst** for a digital engineering design, development, testing, fielding, and sustainment effort for an US Air Force Program in support of the next generation of the US Strategic Deterrent Forces.

    The position will support a US Air Force program that is playing a major role in strengthening and modernizing America's Strategic Deterrent Force. GDIT will develop and deliver a digital engineering design solution which enables and integrates the program’s complete set of data, tools, and **model-based systems engineering (** MBSE) activities, and makes them available to internal and appropriate external engineering and programmatic stakeholders throughout the program’s lifecycle. This effort will culminate in an abstracted, highly transportable environment delivered to the Government, to be instantiated “virtually” on the Government’s network infrastructure and updated during the **Engineering and Manufacturing Development** (EMD) phase of weapon system development.

    **General Duties**

    + Responsible for the completion of Risk Assessments

    + **Develop Risk Mitigation Action Plans**

    + Carry out detailed walkthroughs and process mapping to identify significant risks and controls

    + Undertake the maintenance of Program Risk Management Risk Register

    + Report key risk and control indicators

    + Oversee the operational risk incident management process to guarantee that timeliness, integrity, and quality control are maintained

    + Ensure appropriate review of the financial impact of operational incidents, root cause, and business impact analysis

    + Monitor, review, and communicate the impact to the risk profile of future initiatives, including new product assessments, changes to trading strategies, targeted risk reviews, and major business changes

    + Work together with other organizational lines

    + Stay abreast of current industry standards

    + Develop and maintain technical knowledge of systems and data

    **Required Skills**

    + Possess a solid understanding of process, risk, and control design concepts and governance from an operational risk management or audit perspective

    + Have a working knowledge of ad hoc reporting and research analysis experience

    + Familiarity of risk reporting standing utilized by DCMA

    + Ability to interact and build effective working relationships with peers and all levels of management

    + Must be able to leverage on data and statistical tools to draw valid conclusions and solve business problems

    + Have proficient knowledge of Microsoft Office Suite, including Word, and Excel, as well as experience with specific applications relevant to the industry

    + Familiarity and experience with Scaled Agile Framework (SAFe) and/or Lean Agile processes and/or DevSecOps environments

    **Experience and Education**

    + BA/BS with 5+ years of experience as a risk analyst or manager

    **Desirable qualifications include:**

    + Current PMP certification or equivalent

    + Current ITILv4 certification

    + Current Top Secret with eligibility for SCI

    + Familiarity and experience with Model Based Systems Engineering (MBSE)

    + Familiarity with cloud-based information technology solutions

    + Experiencing managing distributed teams of Software Developers, engineers and other subject matter experts using virtual collaboration tools

    **Security Clearance:**

    Active SECRET or above, preferred

    ability to obtain and maintain a Top Secret clearance

    **Location:**

    Remote - 100% USA

    **Expected Travel:**

    > 20% travel CONUS (travel can be required to a facility where classified data can be accessed)

    **WHAT GDIT CAN OFFER YOU:**

    + Full-flex work week

    + 401K with company match

    + Internal mobility team dedicated to helping you own your career

    + Collaborative teams of highly motivated critical thinkers and innovators

    + Ability to make a real impact on the world around you

    \#DEE2020 #Defense #USAF #kmp #RiskMgmt #Analyst #agile #gditcareers #remote #AWS #cjobs #dicepost #gdpost #AFOpportunities #NDRC22 \#DEEOPEN8022022 #DEEjobs

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Senior Requirements Analyst
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 13 hours    

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** None

    **Public Trust/Other Required:** None

    **Job Family:** Business Process Analysis

    General Dynamics Information Technology is seeking a highly motivated **Senior Business/Requirements Analyst** to support our program with the Food and Drug Administration, and their critical mission needs. As a Senior Requirements Analyst, you will be part of an agile delivery team focused on delivering new customer-facing web-based applications with an emphasis on providing high value features to our customers. You will serve as a core support member for the team working closely with the Product Owner and high performing development team to help manage the product. The primary responsibility will be to integrate the needs of the projects as well as the needs of several different stakeholders to produce an overall solution. The ideal candidate is someone with strong Requirement Analysis, UI/UX Skills and knowledge combined with the ability to communicate clearly technical concepts, but with enough business understanding to prioritize initiatives and work with both our management and our Clients.

    **Role Responsibilities:**

    + Assists in analyzing and documenting client's business requirements and processes; communicates these requirements to technical personnel by constructing basic conceptual data and process models, including data dictionaries and volume estimates.

    + Assists in planning and designing business processes; assists in formulating recommendations to improve and support business activities.

    + Assists in creating basic test scenarios to be used in testing the business applications to verify that client requirements are incorporated into the system design.

    + Assists in developing and modifying systems requirements documentation to meet client needs and explore potential solutions.

    + Provide detailed user stories and requirements to technical leads in support of sprint planning activities.

    + Executes systems test from existing test plans. Assists in analyzing testing results in all phases.

    + Participates in technical reviews and inspections to verify 'intent of change' is carried through phases of project.

    + Support Product Owners in their management of requirements and product features.

    + Assist with the management of requirements and collaboration sessions using tools like JIRA and Confluence.

    + Assist in the research and assessment of business goals, objectives and needs to align information technology solutions with business initiatives.

    + Conduct testing such as functional testing and user acceptance testing (UAT).

    + Assists Product Owner to define and prioritize the team backlog of work so that solution effectively addresses business and program priorities.

    **What You’ll Need:**

    + BS degree and 5+ years related experience or a MS and 3 plus years or the equivalent

    + 5+ years business requirements analysis experience

    + Knowledge of software development life-cycle methodologies

    + Experience working with Agile/SCRUM, writing user stories and following the development process through user story acceptance

    + Experience with Altlassian tools (JIRA, Confluence)

    **Desired Qualifications and Skills:**

    + Professional Agile certification

    + Experience with User Experience and User Interface Design Process and Documentation

    **Attributes for Success:**

    + Excellent written communication and presentation skills

    + Self-motivated, highly organized individual

    **What GDIT Can Offer You:**

    + Full-flex work week

    + 401K with company match

    + Internal mobility team dedicated to helping you own your career

    + Collaborative teams of highly motivated critical thinkers and innovators

    + Ability to make a real impact on the world around you

    COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time


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