Yc pipelineaz com

STEM

Geospatial Information Scientists and Technologists

Research or develop geospatial technologies.

Salary Breakdown

Geospatial Information Scientists and Technologists

Average

$79,300

ANNUAL

$38.12

HOURLY

Entry Level

$57,520

ANNUAL

$27.65

HOURLY

Mid Level

$78,595

ANNUAL

$37.79

HOURLY

Expert Level

$99,670

ANNUAL

$47.92

HOURLY


Current Available & Projected Jobs

Geospatial Information Scientists and Technologists

28

Current Available Jobs

2,810

Projected job openings through 2024


Top Expected Tasks

Geospatial Information Scientists and Technologists


Knowledge, Skills & Abilities

Geospatial Information Scientists and Technologists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Geography

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

KNOWLEDGE

Education and Training

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Writing

SKILL

Science

SKILL

Speaking

ABILITY

Written Comprehension

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Deductive Reasoning

ABILITY

Inductive Reasoning


Job Opportunities

Geospatial Information Scientists and Technologists

  • Technical Support Specialist (talech) Hybrid - Tempe, AZ - Bilingual in French/Spanish Preferred - SIGN ON BONUS $1,500
    U.S. Bank    Tempe, AZ 85282
     Posted about 3 hours    

    At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    **Job Description**

    Provides high quality customer service to merchants by responding to inquiries regarding the support of Merchant Credit Card processing as well as other areas as assigned. Responds to telephone inquiries, requests and problems from merchants. Troubleshoots, diagnoses and provides merchants with solutions to resolve problems with service, authorization and credit card processing terminals. Communicates applicable policies, procedures and practices to merchants. Requests exceptions to policies and procedures on behalf of merchant as appropriate, within established limits.

    Basic Qualifications

    - High school diploma or equivalent

    - One to two years of customer service experience

    Preferred Skills/Experience

    - Bilingual in English/Spanish or English/French

    - Thorough knowledge of products, services, problem resolution practices and procedures, applicable regulations, systems and procedures

    - Excellent telephone, interpersonal and verbal communication skills

    - Strong problem-solving and negotiation skills as well as the ability to handle difficult customer calls

    - Ability to identify and resolve/escalate complex problems with minimal guidance

    - Proficient keyboard and computer skills, especially Microsoft Office applications

    - Proven commitment to high quality customer service

    - Excellent time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    **Benefits:**

    Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

    Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

    **EEO is the Law**

    Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

    **E-Verify**

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

    Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


    Employment Type

    Full Time

  • Cartographer/GIS Analyst
    Stantec    CHANDLER, AZ 85286
     Posted 1 day    

    Cartographer/GIS Analyst - ( 220002S0 )

    **Description**

    Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigor, a creative spirit, and vision for growth. We draw from more than 20 technical specialties around the globe and are committed to fostering an inclusive community of diverse talents, backgrounds, and expertise. We’re a place to apply your passion and collaborate with top environmental talents on work that’s critical to our clients and the communities they support. Join a team that has the environment down to a science.

    **Your Opportunity**

    This is an exciting full-time position working within our Environmental Services group in the Intermountain West. The selected candidate can be based out of our Salt Lake City, UT, Denver, CO, or Reno, NV offices. The position will serve as a cartographer/junior GIS analyst for a small, emerging GIS team dedicated to delivering a range of geospatial services for a large electric transmission client in the region. Prior experience working in the realm of environmental-related GIS is beneficial in qualifying for this role. Activities with a GIS component conducted in support of our client include: transmission line routing and siting, permitting, and construction; GIS administration, management, and oversight; discipline field surveys (e.g., biological, aquatic, and cultural resources); mapping; geospatial analysis; development of web applications to support project management and field campaigns; stakeholder meetings and outreach; subcontractor procurement; and training/education of non-GIS personnel. The position provides potential for a developing GIS analyst to achieve rapid professional growth, as the transmission team has access to a talented pool of geospatial professionals and abundant technology resources across the company, as well as a mature corporate GIS infrastructure.

    **Your Key Responsibilities**

    + Serve as the lead program cartographer, developing effective figures and maps that clearly communicate subject data and analysis results

    + Perform routine and complex geospatial analyses in support of program needs

    + Research, capture, and maintain enterprise and project-specific datasets

    + Design and configure mobile data collection forms, schemas, and workflows using Esri applications (e.g., Esri Field Maps and Survey123)

    + Develop geospatial models and visualizations

    + Ensure efficient, accurate data communication between GIS and CAD platforms to support collaboration with engineering teams

    + Function as the geospatial subject matter expert when supporting survey activities in the field

    + Adhere to program procedures and standards for data storage and transmittal, cartographic production, GIS workflows, and quality assurance/quality control

    + Perform work accurately with the highest emphasis on detail and quality

    + Establish and maintain effective working relationships within a multidisciplinary team and with the client

    **Qualifications**

    **Your Capabilities and Credentials**

    + Standout, enthusiastic cartographer

    + General experience in GIS, including geospatial analysis, figure production, field data collection and post-processing, geodatabase design and maintenance, and GIS administration

    + Experience working with the Esri ArcGIS platform (i.e., Desktop, ArcGIS Pro, ArcGIS Online)

    + Familiarity with web applications and mobile GIS, especially Esri ArcGIS Online and Field Maps/Collector

    + Proficient in both vector and raster data management and analysis techniques

    + Understanding of datums, projections, and coordinate systems

    + Working knowledge of AutoCAD and CAD-to-GIS data conversion is an asset

    + Experience with Python scripting and other forms of automation is an asset

    + Passion for and understanding of the fields of geography, geomatics, geodesy, technology, and information communication

    + Strong written and verbal communication skills

    + Ability to prioritize, organize, and perform multiple work assignments simultaneously

    + Ability to meet project deadlines and understand how assigned tasks relate to overall project goals

    + Detail-oriented individual with ability to effectively execute concurrent multiple tasks while maintaining a high level of quality

    + Ability to excel in a collaborative environment with frequent surges in workload

    **Education and Experience**

    + 3 to 6 years demonstrated professional work experience performing GIS tasks. An equivalent combination of recent education and job experience may be sufficient to perform the essential job duties.

    + Prior experience working within a consulting environment will be considered valuable.

    + Specific experience providing GIS services within the environmental sector will be considered a strength but is not required.

    **Work Samples**

    Candidates should provide two (2) representative examples of prior work that best demonstrate typical work products and the ability to meet the capabilities and credentials outlined in this requisition. Candidates are encouraged to provide context to work samples, if warranted.

    + Examples may include but are not limited to complete reports, analyses, maps or figures, data or 3 D visualizations, presentations, or geospatial technical solutions to environmental or engineering problems.

    Typical office environment working with computers and remaining sedentary for long periods of time. Field work may include exposure to the elements including inclement weather.

    _This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities, and activities may be assigned or may be changed at any time with or without notice._

    Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

    **Primary Location** : United States-Arizona-Chandler

    **Job** : GIS

    **Organization** : BC-2037 Environmental Services-US Southwest

    **Employee Status** : Regular

    **Job Level** : Individual Contributor

    **Travel** : Yes, 75 % of the Time

    **Schedule** : Full-time

    **Job Posting** : Aug 5, 2022, 9:16:11 AM

    **Req ID:** 220002S0

    Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans


    Employment Type

    Full Time

  • Technical Support Specialist I
    Grand Canyon Education    Phoenix, AZ 85067
     Posted 3 days    

    Technical Support Specialist I

    Click Here to

    Apply Online

    Job Description

    COME GROW WITH US!

    WHY JOIN THE GRAND CANYON EDUCATION TEAM AS A TECHNICAL SUPPORT SPECIALIST?

    + Generous PTO starting at 20 business days per year, 11.5 paid Holidays, and Tuition Benefits.

    + Earn your degree using our exceptional tuition benefit; also available to your qualifying dependents.

    + Be a part of a fun & fast paced environment.

    + Growth opportunity.

    + Benefits that include access to medical, dental, and vision coverage (Full Time).

    Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels.

    Grand Canyon Education is seeking Technical Support Specialists. The Technical Support Specialist provides telephone, e-mail, live chat and social media support to GCU Students regarding their issues with online classroom access. Team members are required to achieve call center activity targets (calls answered, wait time) as outlined in the department’s operating guidelines.

    Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children, and dependents are also offered generous tuition benefits.

    While this position is a Phoenix, AZ based role, we are in a Hybrid status. This position has flexible shifts available ranging from 6:00am -12:00am during the week and 7:00am - 12:00am on the weekends.

    Responsibilities:

    + Handles Technical Support Calls, chats, emails, and social media support requests from students and faculty.

    + Assists Students with basic and advanced troubleshooting, ongoing issues, and provides assistance on classroom technology setup.

    + Handles issues related to browser troubleshooting for supported applications.

    + Follows through and communicates with the user while working the problem to ensure successful and timely completion of the problem.

    + Works with team members and other GCU departments on behalf of the customer to resolve issues.

    + Consistently meets first contact resolution metrics.

    + Works alternate shift hours as assigned to handle the call in/ticket requests.

    + Prepares required documentation related to customer requests and resolution and adheres to proper documentation guidelines.

    + Determine when to escalate issues to management level for assistance.

    + Inform management of persistent and recurring issues.

    + Engage with callers, actively listen, analyze, and isolate tech issues.

    + Comfortably navigate multiple applications to research solutions.

    + Multitask in systems while providing step-by-step instructions.

    + Provide conflict resolution.

    + Navigate customer situations.

    Qualifications:

    + Call center or technical support experience highly desirable.

    + Must be able to pass pre employment background check.

    + Previous experience with University e-learning environments and software preferred but not required.

    + Must have a customer-focus, service orientation and professional and courteous manner.

    + Ability to work on simultaneous multiple cases effectively.

    + Solid problem solving/trouble shooting skills with strong attention to detail.

    + Able to demonstrate personal ownership of all customers’ issues and follow through to obtain desired results.

    + Skilled in determining why and how, what steps or procedures are required in problem resolution.

    + Ability to learn University E-Learning software and applications.

    + Ability to function in a fast-paced call center environment.

    + Willingness and ability to work assigned shifts which may consist of weekends, holidays and evenings.

    + Excellent communication skills, written and verbal, to transmit information accurately and understandably.

    + Team player with adaptability to changes in workload, systems, and processes.

    + The ability to multi-task, prioritize, and remain detail-oriented.

    + Self-motivated, positive, and friendly demeanor; ability to remain calm and professional in all situations.

    + Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Technical-Support-Specialist-I\_R000041525)

    Click Here to

    Apply Online


    Employment Type

    Full Time

  • GIS Technician
    Actalent    Tempe, AZ 85282
     Posted 12 days    

    Actalent Services is looking to add additional GIS Technicians to the team to support business with a local electrical utilities customer. Previous experience or education in GIS or related field is required. The position will require a week of in office training followed by remote work until the utility customer decides to return to the office. Please send resumes to wianders@actalentservices.com.

    About Actalent:

    Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Technical Support Specialist (talech) - Omaha, NE Remote - Bilingual in Spanish/French Preferred
    U.S. Bank    Phoenix, AZ 85067
     Posted 12 days    

    At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    **Job Description**

    At U.S. Bank, we are passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we are one of the country's most respected, innovative, and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.

    talech is an innovator in the POS (POINT OF SALE) space for small and medium businesses (SMB). The Palo Alto-based FinTech helps SMB, predominantly in the Retail, Restaurants and Services verticals simplify operations and make better decisions through an integrated point-of-sale system. We support the growing numbers and needs of >20,000 customers in North America and EMEA. In late 2019 talech was acquired by US Bank and is now a division of the company

    **About The Role**

    _This is a work from home / remote opportunity._

    We are looking for applications from those who currently reside within the following Areas: Omaha, NE.

    talech seeks to expand its Customer Care team with the addition of Tier 1 Support Agents. This is a new, fully remote team and we are looking for enthusiastic, driven team members.

    At talech, we are passionate about our customer’s success, and we are foraging this path with innovative technologies. We are looking for tech-centric individuals who are interested in helping small business navigate our solutions and resolve technical roadblocks. In this fully remote position, you will help us shape the future of work on this ground-breaking team.

    In this role, you can expect to be challenged with an ever evolving and software and hardware solutions. You will grow and learn every day as you dig in and problem solve with customers by listening deeply & actively teaching. Become a customer advocate by helping small business owners succeed in a fast-paced, data-driven world.

    Following 4 weeks of paid training, you will transition into your new team and - with the support from a tenured team member - start digging into customer emails, phone calls and chats. Shifts are 8 hours in length and are on a rotating schedule that includes a combination of weekdays, weekends, and holidays. This is a permanent full-time role, 40 hours a week.

    **Core Duties**

    + Our operation consists of phone, email & chat channels, which are open 24/7

    + Offered Schedule - Hours vary between 7:00 a.m. CT and 2:00 a.m. CT, 7 days a week

    + Be the first line of defense and resolve inquiries via phone, live chat & email queues

    + Consistently apply strong listening skills to assess the customer’s situation

    + Respond with urgency and compassion for their unique circumstance

    + Diligently research to propose the best solution

    + Build a teamwork-like trust by asking questions and troubleshooting together

    + Accurately record customer information and troubleshooting steps in Salesforce.

    + Follow established Standard Operating Procedures (SOPs) when troubleshooting customer issues

    + Work in collaboration with our engineering, product and support operation teams by identifying patterns in customer issues, escalating critical issues, and suggesting helpful improvements

    + Adhere to a daily schedule and have great attendance

    + Take charge of your career path by owning your own development through: reflection, receiving feedback, and preparing to discuss growth opportunities

    + Meet performance expectations including AHT (Average Handle Time), CSAT (Customer Satisfaction), and SLAs (Service Level Agreements)

    **Qualifications**

    + High school diploma or equivalent

    + 2+ years of work experience in a related role in technology, hospitality, or customer support

    **Preferred Experience**

    + Bilingual in English/Spanish or English/French

    + Previous experience troubleshooting and resolving technical issues

    + Strong written and oral communication skills

    + Strong interpersonal, analytical, and decision-making skills

    + Experience working with various SaaS solutions

    + Point of Sale experience

    + Ability to provide top-notch customer service while troubleshooting technical issues

    + Ability to match the customer’s technical ability and pacing

    + Strong problem-solving and software navigation skills

    + Ability to handle difficult customer calls with professionalism

    + Ability to identify and resolve/escalate complex problems with minimal guidance

    + Proven commitment to customer service and a genuine passion for helping customers

    + Thrive in a fast-paced, high-volume environment while possessing a high level of understanding, patience, and empathy

    + Familiarity with talech, Toast, Square, Upserve, Micros, Aloha, NCR, or Revel POS

    + Experience with POS software, iPad/iOS, credit card readers, and printers

    + Experience working with small businesses in Retail, Restaurants and/or Services

    **Work Environment**

    + Top consideration for candidates located in/near Omaha, NE

    + Able to work full-time hours (8-hour shifts). Your set schedule will be discussed during the interview. All team members will work on some of the holidays on a rotating basis.

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    **Benefits:**

    Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

    Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

    **EEO is the Law**

    Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

    **E-Verify**

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

    Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $18.00 - $18.94 - $20.83

    Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


    Employment Type

    Full Time

  • Technical Support Specialist (Merchant Services)Global Operations-Level 1 Support
    Bank of America    Phoenix, AZ 85067
     Posted 14 days    

    Technical Support Specialist (Merchant Services)Global Operations-Level 1 Support

    Addison, Texas;Newark, Delaware; Phoenix, Arizona

    **Job Description:**

    **Line of Business Role Description**

    At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. We're committed to attracting and retaining top talent around the world to ensure we continue to deliver for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

    Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.

    Bank of America is looking for a customer-focused, tech-savvy, and service-minded professional to join our Technical Support team. The Technical Support Specialist reports to our Technical Support Manager and is principally focused on providing technical assistance to our healthcare clients and ISV partners to resolve issues related to our Payment Fusion payment technology service. This is an ideal position for a motivated individual looking to expand their technology experience and who has a genuine interest in helping others. This is a cross-functional role that will interact with multiple teams.

    **Primary Responsibilities:**

    **Work directly with our healthcare clients, ISV partners and our internal teams to understand, troubleshoot, root cause, and resolve technical issues in a prompt, friendly and thorough manner.**

    **Escalate technical issues as necessary to our Engineering, Product Management, and Support Services senior leaders to ensure a world class support experience regardless of the complexity of the issue.**

    **Master AxiaMed’s product capabilities and serve as a subject matter expert for our clients and partners.**

    **Ensure proper documentation, notification, escalation, tracking, and follow-up of all issues; process trouble tickets according to company methodology and capture root cause of device problems (both network and terminal application related) and software issues.**

    **Where appropriate, edit and repurpose successful client issue resolution documentation for use on our online support portal as a reference for partners and clients.**

    **Consistently provide excellent customer service to ensure that our clients feel valued.**

    **As appropriate, troubleshoot in-house devices returned by clients.**

    **Carry out projects as assigned.**

    **Compensation, Benefits & Perks:**

    **Competitive salary**

    **Full benefits**

    **401K plan with company matching**

    **Paid vacation, holidays, and sick days**

    **Inclusive and collaborative culture**

    **Required Experience & Qualifications:**

    **2+ years of technical customer support experience, preferably in a high-tech SaaS industry.**

    **Prior experience providing remote technical support and services.**

    **Demonstrated ability to collaborate effectively and excel both in our internal team environment and with our clients.**

    **Fanatical commitment to customer success and knowledge of customer service principles and practices.**

    **Solid analytical skills and a demonstrated motivation to solve tough technical problems.**

    **Strong technical aptitude with a desire for continuous learning and improvement.**

    **Experience with troubleshooting wired and wireless devices on a local area network.**

    **Ability to speak and write clearly and accurately, particularly as it relates to technical concepts.**

    **Job Band:**

    H6

    **Shift:**

    1st shift (United States of America)

    **Hours Per Week:**

    40

    **Weekly Schedule:**

    **Referral Bonus Amount:**

    0

    **Job Description:**

    **Line of Business Role Description**

    At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. We're committed to attracting and retaining top talent around the world to ensure we continue to deliver for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

    Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.

    Bank of America is looking for a customer-focused, tech-savvy, and service-minded professional to join our Technical Support team. The Technical Support Specialist reports to our Technical Support Manager and is principally focused on providing technical assistance to our healthcare clients and ISV partners to resolve issues related to our Payment Fusion payment technology service. This is an ideal position for a motivated individual looking to expand their technology experience and who has a genuine interest in helping others. This is a cross-functional role that will interact with multiple teams.

    **Primary Responsibilities:**

    **Work directly with our healthcare clients, ISV partners and our internal teams to understand, troubleshoot, root cause, and resolve technical issues in a prompt, friendly and thorough manner.**

    **Escalate technical issues as necessary to our Engineering, Product Management, and Support Services senior leaders to ensure a world class support experience regardless of the complexity of the issue.**

    **Master AxiaMed’s product capabilities and serve as a subject matter expert for our clients and partners.**

    **Ensure proper documentation, notification, escalation, tracking, and follow-up of all issues; process trouble tickets according to company methodology and capture root cause of device problems (both network and terminal application related) and software issues.**

    **Where appropriate, edit and repurpose successful client issue resolution documentation for use on our online support portal as a reference for partners and clients.**

    **Consistently provide excellent customer service to ensure that our clients feel valued.**

    **As appropriate, troubleshoot in-house devices returned by clients.**

    **Carry out projects as assigned.**

    **Compensation, Benefits & Perks:**

    **Competitive salary**

    **Full benefits**

    **401K plan with company matching**

    **Paid vacation, holidays, and sick days**

    **Inclusive and collaborative culture**

    **Required Experience & Qualifications:**

    **2+ years of technical customer support experience, preferably in a high-tech SaaS industry.**

    **Prior experience providing remote technical support and services.**

    **Demonstrated ability to collaborate effectively and excel both in our internal team environment and with our clients.**

    **Fanatical commitment to customer success and knowledge of customer service principles and practices.**

    **Solid analytical skills and a demonstrated motivation to solve tough technical problems.**

    **Strong technical aptitude with a desire for continuous learning and improvement.**

    **Experience with troubleshooting wired and wireless devices on a local area network.**

    **Ability to speak and write clearly and accurately, particularly as it relates to technical concepts.**

    **Shift:**

    1st shift (United States of America)

    **Hours Per Week:**

    40

    Learn more about this role

    Full time

    JR-22047097

    Band: H6

    Manages People: No

    Travel: No

    Manager:

    Talent Acquisition Contact:

    Christina Rivera-Saucedo

    Referral Bonus:

    0

    Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

    To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

    To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

    Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

    To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .


    Employment Type

    Full Time

  • GIS Specialist 1
    CDM Smith    Tucson, AZ 85702
     Posted 17 days    

    **31603BR**

    **Requisition ID:**

    31603BR

    **Business Unit:**

    TSU

    **Job Description:**

    - Under direct supervision, performs basic GIS data development activities, including developing and updating GIS databases from hard copy maps, site plans, existing electronic data sets, and GPS (Global Positioning System) and field survey data.

    - Identifies and accounts for differences in map projections and overlay of information from different sources.

    - Supports the development of map layouts, atlas maps, and web maps.

    - May collect field data using laptops or tablets and/or GPS.

    - Performs quality control or quality assurance measures to check data, using specific methods prescribed by others.

    - Utilizes GIS maps and data to perform basic GIS analysis and problem solving under direct supervision.

    - Tests applications developed by others, usually using a prescribed testing plan.

    - May support end users for specific applications.

    - Developed basic geodatabases designs and makes minor changes to intermediate databases/geodatabases including changes to database tables, fields, etc., with the design decisions being performed by others.

    - Performs other duties as required.

    - Contributes to firm's TKM by assisting in the development of white papers and technical design documentation of new or special case designs, studies, etc.

    - Submits technical papers and designs for publishing to technical journals with approval and review.

    **Job Title:**

    GIS Specialist 1

    **Group:**

    PSO

    **Employment Type:**

    Regular

    **Minimum Qualifications:**

    - Bachelor’s degree in Computer Science, Geography, Science, Engineering, Planning, Mathematics or Government or related discipline.

    - 0 years.

    - Domestic and/or international travel may be required.

    - The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

    - Equivalent additional directly related experience will be considered in lieu of a degree.

    **Preferred Qualifications:**

    - 2 years of progressively responsible professional technical experience related FEMA’s Risk MAP program or other flood-related work, including floodplain mapping.

    - Familiarity with most of the following tools: Microsoft Office Suite, Microsoft Access, Microsoft SQL Server, ArcGIS Desktop, ArcGIS Online, GPS devices, scripting languages including Python and JavaScript

    - Past experience in Risk MAP study production, including base map, terrain, FIRM database, preliminary product development (including summary of map actions), flood risk product development, FIS development, and H&H general knowledge.

    - Familiarity with FEMA’s MIP submittal requirements and strong knowledge of FEMA guidance, standards, and technical references.

    - Comfortable with client-facing role, providing updates and presenting issues to FEMA PM directly and on a regular basis

    - Certified Floodplain Manager (CFM)

    - GISP or ESRI (Desktop, Developer or Enterprise) Certification

    - Project Management Professional (PMP) Certification

    - M.S. / M.A. in geography, computer science, geology, planning, mathematics, engineering, or a related field

    - Familiarity with ArcHydro, HEC-RAS, HEC-GeoRAS, HAZUS

    - Basic programming/scripting in HTML5, Python, XML, JavaScript, FME, SQL

    **EEO Statement:**

    We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law.

    **Why CDM Smith?:**

    Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

    **Join Us! CDM Smith – where amazing career journeys unfold.**

    Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

    Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

    **Job Site Location:**

    United States - Nationwide

    **Agency Disclaimer:**

    All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

    **Amount of Travel Required:**

    5%

    **Assignment Category:**

    Fulltime-Regular

    **Visa Sponsorship Available:**

    No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

    **Skills and Abilities:**

    Basic knowledge of Microsoft Office software suite including Word, PowerPoint, Excel, and Access. Basic knowledge of Esri ArcGIS 10.x, GPS technology and related geospatial software tools. Basic knowledge of Microsoft Internet Explorer, Chrome, or FireFox.

    **U.S. Vaccine Status:**

    CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) are committed to your health and safety. CDM Smith and its employees adhere to all applicable government and client COVID-19 requirements.


    Employment Type

    Full Time

  • GIS Specialist 3
    CDM Smith    Tucson, AZ 85702
     Posted 17 days    

    **31604BR**

    **Requisition ID:**

    31604BR

    **Business Unit:**

    TSU

    **Job Description:**

    - Under general supervision, performs basic to moderate GIS data development activities that involve municipal, utility, and environmental data layers.

    - Supports the development of basic processes and methods for data development.

    - Supports the development of map layouts, atlas maps, and web maps.

    - May collect field data using laptops or tablets and/or GPS.

    - Supports and executes quality control programs.

    - Participates in client needs assessments and other GIS consulting activities.

    - Conducts one-on-one meetings with clients to gather data.

    - Installs basic GIS data and applications.

    - Conducts basic GIS analysis to support clients and projects.

    - This may include the generation of geospatial statistics, 3D and spatial analysis, and temporal analysis within a standard GIS software environment.

    - Develops basic to moderate complexity database designs, including geodatabases, with review by others.

    - This includes the configuration of geodatabase domains and geometric networks.

    - Under general supervision, assists with hardware/software recommendations and specifications, and develops pricing for and/or orders hardware and software of basic to moderate complexity.

    - May assist with development of hardware and/or software testing algorithms, and perform testing.

    - May develop basic/configure basic GIS applications (web and mobile) using standard GIS tools.

    - May duplicate and modify existing applications for new clients, particularly browser-based and mobile applications.

    - May develop application testing plans and test applications.

    - Supports end users for specific applications.

    - Provides technical guidance and training to more junior staff.

    - Reviews the work of more junior staff.

    - May attend conferences, symposia, etc. to improve the visibility of the firm's products and services in collaboration with applicable sales staff.

    - Performs other duties as required.

    - Contributes to firm's TKM by assisting in the development of white papers and technical design documentation of new or special case designs, studies, etc.

    - Submits technical papers and designs for publishing to technical journals with approval and review.

    **Job Title:**

    GIS Specialist 3

    **Group:**

    PSO

    **Employment Type:**

    Regular

    **Minimum Qualifications:**

    - Bachelor’s degree in Computer Science, Geography, Science, Engineering, Planning, Mathematics or Government or related discipline.

    - 3 years of progressively responsible experience applying GIS technology.

    - Domestic and/or international travel may be required.

    - The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

    - Equivalent additional directly related experience will be considered in lieu of a degree.

    **Preferred Qualifications:**

    - 5-7 years of progressively responsible professional technical experience related FEMA’s Risk MAP program or other flood-related work, including floodplain mapping.

    - Familiarity with most of the following tools: Microsoft Office Suite, Microsoft Access, Microsoft SQL Server, ArcGIS Desktop, ArcGIS Online, GPS devices, scripting languages including Python and JavaScript

    - Past experience in Risk MAP study production, including base map, terrain, FIRM database, preliminary product development (including summary of map actions), flood risk product development, FIS development, and H&H general knowledge.

    - Familiarity with FEMA’s MIP submittal requirements and strong knowledge of FEMA guidance, standards, and technical references.

    - Comfortable with client-facing role, providing updates and presenting issues to FEMA PM directly and on a regular basis

    - Certified Floodplain Manager (CFM)

    - GISP or ESRI (Desktop, Developer or Enterprise) Certification

    - Project Management Professional (PMP) Certification

    - M.S. / M.A. in geography, computer science, geology, planning, mathematics, engineering, or a related field

    - Familiarity with ArcHydro, HEC-RAS, HEC-GeoRAS, HAZUS

    - Basic programming/scripting in HTML5, Python, XML, JavaScript, FME, SQL

    **EEO Statement:**

    We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law.

    **Why CDM Smith?:**

    Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

    **Join Us! CDM Smith – where amazing career journeys unfold.**

    Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

    Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

    **Job Site Location:**

    United States - Nationwide

    **Agency Disclaimer:**

    All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

    **Amount of Travel Required:**

    5%

    **Assignment Category:**

    Fulltime-Regular

    **Visa Sponsorship Available:**

    No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

    **Skills and Abilities:**

    Advanced knowledge of Microsoft Office software suite including Access, Excel, PowerPoint, and Word. Basic knowledge of SQL Server (preferred). Moderate to advanced knowledge of Esri ArcGIS 10.x and extensions, ArcGIS Pro, ArcGIS Online, GPS technology, UML Tools, model builder, Python for ArcGIS, and related geospatial software tools. Knowledge of Internet Explorer, FireFox, and Chrome, as well as specialty applications, such as PhotoShop, Business Analytics software, programming software.

    **U.S. Vaccine Status:**

    CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) are committed to your health and safety. CDM Smith and its employees adhere to all applicable government and client COVID-19 requirements.


    Employment Type

    Full Time

  • GIS Specialist 3
    CDM Smith    Phoenix, AZ 85067
     Posted 17 days    

    **31604BR**

    **Requisition ID:**

    31604BR

    **Business Unit:**

    TSU

    **Job Description:**

    - Under general supervision, performs basic to moderate GIS data development activities that involve municipal, utility, and environmental data layers.

    - Supports the development of basic processes and methods for data development.

    - Supports the development of map layouts, atlas maps, and web maps.

    - May collect field data using laptops or tablets and/or GPS.

    - Supports and executes quality control programs.

    - Participates in client needs assessments and other GIS consulting activities.

    - Conducts one-on-one meetings with clients to gather data.

    - Installs basic GIS data and applications.

    - Conducts basic GIS analysis to support clients and projects.

    - This may include the generation of geospatial statistics, 3D and spatial analysis, and temporal analysis within a standard GIS software environment.

    - Develops basic to moderate complexity database designs, including geodatabases, with review by others.

    - This includes the configuration of geodatabase domains and geometric networks.

    - Under general supervision, assists with hardware/software recommendations and specifications, and develops pricing for and/or orders hardware and software of basic to moderate complexity.

    - May assist with development of hardware and/or software testing algorithms, and perform testing.

    - May develop basic/configure basic GIS applications (web and mobile) using standard GIS tools.

    - May duplicate and modify existing applications for new clients, particularly browser-based and mobile applications.

    - May develop application testing plans and test applications.

    - Supports end users for specific applications.

    - Provides technical guidance and training to more junior staff.

    - Reviews the work of more junior staff.

    - May attend conferences, symposia, etc. to improve the visibility of the firm's products and services in collaboration with applicable sales staff.

    - Performs other duties as required.

    - Contributes to firm's TKM by assisting in the development of white papers and technical design documentation of new or special case designs, studies, etc.

    - Submits technical papers and designs for publishing to technical journals with approval and review.

    **Job Title:**

    GIS Specialist 3

    **Group:**

    PSO

    **Employment Type:**

    Regular

    **Minimum Qualifications:**

    - Bachelor’s degree in Computer Science, Geography, Science, Engineering, Planning, Mathematics or Government or related discipline.

    - 3 years of progressively responsible experience applying GIS technology.

    - Domestic and/or international travel may be required.

    - The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

    - Equivalent additional directly related experience will be considered in lieu of a degree.

    **Preferred Qualifications:**

    - 5-7 years of progressively responsible professional technical experience related FEMA’s Risk MAP program or other flood-related work, including floodplain mapping.

    - Familiarity with most of the following tools: Microsoft Office Suite, Microsoft Access, Microsoft SQL Server, ArcGIS Desktop, ArcGIS Online, GPS devices, scripting languages including Python and JavaScript

    - Past experience in Risk MAP study production, including base map, terrain, FIRM database, preliminary product development (including summary of map actions), flood risk product development, FIS development, and H&H general knowledge.

    - Familiarity with FEMA’s MIP submittal requirements and strong knowledge of FEMA guidance, standards, and technical references.

    - Comfortable with client-facing role, providing updates and presenting issues to FEMA PM directly and on a regular basis

    - Certified Floodplain Manager (CFM)

    - GISP or ESRI (Desktop, Developer or Enterprise) Certification

    - Project Management Professional (PMP) Certification

    - M.S. / M.A. in geography, computer science, geology, planning, mathematics, engineering, or a related field

    - Familiarity with ArcHydro, HEC-RAS, HEC-GeoRAS, HAZUS

    - Basic programming/scripting in HTML5, Python, XML, JavaScript, FME, SQL

    **EEO Statement:**

    We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law.

    **Why CDM Smith?:**

    Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

    **Join Us! CDM Smith – where amazing career journeys unfold.**

    Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

    Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

    **Job Site Location:**

    United States - Nationwide

    **Agency Disclaimer:**

    All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

    **Amount of Travel Required:**

    5%

    **Assignment Category:**

    Fulltime-Regular

    **Visa Sponsorship Available:**

    No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

    **Skills and Abilities:**

    Advanced knowledge of Microsoft Office software suite including Access, Excel, PowerPoint, and Word. Basic knowledge of SQL Server (preferred). Moderate to advanced knowledge of Esri ArcGIS 10.x and extensions, ArcGIS Pro, ArcGIS Online, GPS technology, UML Tools, model builder, Python for ArcGIS, and related geospatial software tools. Knowledge of Internet Explorer, FireFox, and Chrome, as well as specialty applications, such as PhotoShop, Business Analytics software, programming software.

    **U.S. Vaccine Status:**

    CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) are committed to your health and safety. CDM Smith and its employees adhere to all applicable government and client COVID-19 requirements.


    Employment Type

    Full Time

  • GIS Specialist 1
    CDM Smith    Phoenix, AZ 85067
     Posted 17 days    

    **31603BR**

    **Requisition ID:**

    31603BR

    **Business Unit:**

    TSU

    **Job Description:**

    - Under direct supervision, performs basic GIS data development activities, including developing and updating GIS databases from hard copy maps, site plans, existing electronic data sets, and GPS (Global Positioning System) and field survey data.

    - Identifies and accounts for differences in map projections and overlay of information from different sources.

    - Supports the development of map layouts, atlas maps, and web maps.

    - May collect field data using laptops or tablets and/or GPS.

    - Performs quality control or quality assurance measures to check data, using specific methods prescribed by others.

    - Utilizes GIS maps and data to perform basic GIS analysis and problem solving under direct supervision.

    - Tests applications developed by others, usually using a prescribed testing plan.

    - May support end users for specific applications.

    - Developed basic geodatabases designs and makes minor changes to intermediate databases/geodatabases including changes to database tables, fields, etc., with the design decisions being performed by others.

    - Performs other duties as required.

    - Contributes to firm's TKM by assisting in the development of white papers and technical design documentation of new or special case designs, studies, etc.

    - Submits technical papers and designs for publishing to technical journals with approval and review.

    **Job Title:**

    GIS Specialist 1

    **Group:**

    PSO

    **Employment Type:**

    Regular

    **Minimum Qualifications:**

    - Bachelor’s degree in Computer Science, Geography, Science, Engineering, Planning, Mathematics or Government or related discipline.

    - 0 years.

    - Domestic and/or international travel may be required.

    - The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

    - Equivalent additional directly related experience will be considered in lieu of a degree.

    **Preferred Qualifications:**

    - 2 years of progressively responsible professional technical experience related FEMA’s Risk MAP program or other flood-related work, including floodplain mapping.

    - Familiarity with most of the following tools: Microsoft Office Suite, Microsoft Access, Microsoft SQL Server, ArcGIS Desktop, ArcGIS Online, GPS devices, scripting languages including Python and JavaScript

    - Past experience in Risk MAP study production, including base map, terrain, FIRM database, preliminary product development (including summary of map actions), flood risk product development, FIS development, and H&H general knowledge.

    - Familiarity with FEMA’s MIP submittal requirements and strong knowledge of FEMA guidance, standards, and technical references.

    - Comfortable with client-facing role, providing updates and presenting issues to FEMA PM directly and on a regular basis

    - Certified Floodplain Manager (CFM)

    - GISP or ESRI (Desktop, Developer or Enterprise) Certification

    - Project Management Professional (PMP) Certification

    - M.S. / M.A. in geography, computer science, geology, planning, mathematics, engineering, or a related field

    - Familiarity with ArcHydro, HEC-RAS, HEC-GeoRAS, HAZUS

    - Basic programming/scripting in HTML5, Python, XML, JavaScript, FME, SQL

    **EEO Statement:**

    We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law.

    **Why CDM Smith?:**

    Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

    **Join Us! CDM Smith – where amazing career journeys unfold.**

    Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

    Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

    **Job Site Location:**

    United States - Nationwide

    **Agency Disclaimer:**

    All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

    **Amount of Travel Required:**

    5%

    **Assignment Category:**

    Fulltime-Regular

    **Visa Sponsorship Available:**

    No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

    **Skills and Abilities:**

    Basic knowledge of Microsoft Office software suite including Word, PowerPoint, Excel, and Access. Basic knowledge of Esri ArcGIS 10.x, GPS technology and related geospatial software tools. Basic knowledge of Microsoft Internet Explorer, Chrome, or FireFox.

    **U.S. Vaccine Status:**

    CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) are committed to your health and safety. CDM Smith and its employees adhere to all applicable government and client COVID-19 requirements.


    Employment Type

    Full Time


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