Transportation, Logistics & Distribution

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

A Day In The Life

Transportation, Logistics & Distribution Field of Study

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First-Line Supervisors of Material-Moving Machine and Vehicle Operators

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Current Available Jobs

Top Expected Tasks

First-Line Supervisors of Material-Moving Machine and Vehicle Operators


Knowledge, Skills & Abilities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Transportation

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

English Language

KNOWLEDGE

Personnel and Human Resources

SKILL

Active Listening

SKILL

Coordination

SKILL

Management of Personnel Resources

SKILL

Time Management

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Written Comprehension

ABILITY

Deductive Reasoning


Job Opportunities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

  • SAP Transportation Management (TM) Lead
    Accenture    Phoenix, AZ 85067
     Posted about 19 hours    

    We Are:

    Accenture’s SAP practice in the West, and we bring the New to life using design thinking, agile development methodologies, and the latest smart tech for SAP when it comes to automation and AI. We help out clients apply intelligence to set their business apart and make them more proactive, predictive and productive – the power of the intelligent enterprise. We have also announced our partnership with SAP to develop SAP’s new Responsible Production and Design solution, which will help companies consume fewer resources and build sustainability into their design processes. “We believe sustainability is going to be the next digital,” says Julie Sweet. “I’m hopeful that by 2025, we’ll be able to say every business is a sustainable business.”

    Our north star and purpose as a company is to deliver on the promise of technology and human ingenuity. Ready to learn as much as you can? We put strong emphasis on training our people on S/4 HANA and all the new cloud products from SAP, both functionally and technically. You will get the chance to work in our fastest growing and most dynamic region in the west, with a wide range of top clients across all industries. Accenture’s regional focus also means you will be part of a regional domain and community, with close relationship with peers and Accenture leadership.

    You Are:

    A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients’ most complex business problems to help their companies do more. You’re as comfortable leading projects and teams as you are diving into the details of workstreams and configuring SAP solutions. Or you specialize in one or the other, our practice covers the functional & process side of SAP as well as the technical development & technical architecture. Additionally, you have the communication and people skills to inspire teams to bring their A-game

    The Work:

    + Design and optimize End to End SAP Transportation processes at the client.

    + Conduct workshops to drive Key Design Decisions with clear recommendations and leading practices.

    + Configure, Design, Build, Test and Deploy the core Transportation solution and ensure it works seamlessly.

    + Work with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out Accenture Transportation offerings and SAP Digital Core.

    + Develop strong relationships with clients and gain the trust of key advisors

    + Make the business case for the SAP technology solution recommended to the client

    + Pitch in on sales efforts when needed

    + Continue to learn and develop your technical SAP and business expertise

    Here's what you need:

    + Minimum 4 years of experience in the SAP Transportation Module

    + Experience/involvement with and in multiple full-life cycle SAP TM implementations as a end-user, super user, or hands-on

    + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience

    + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

    California: $93,400 to $224,600

    Colorado: $93,400 to $194,100

    New York: $86,500 to $224,600

    Washington: $99,500 to $206,700

    #LI-MP

    #LI-NA

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

    Equal Employment Opportunity Statement

    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

    Requesting An Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


    Employment Type

    Full Time

  • Oracle Warehouse Management Cloud Consultant
    Accenture    Phoenix, AZ 85067
     Posted about 19 hours    

    We Are:

    Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice:
    https://www.accenture.com/us-en/services/oracle-index

    You Are:

    A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients’ most complex business problems to help their companies do more . You’re as comfortable leading projects and teams as you are diving into the details of workstreams and configuring Oracle WMS Cloud solutions. Additionally, you have the communication and people skills to inspire teams to bring their A-game.

    The Work:

    + Senior Oracle Warehouse Management Functional Consultant to assist a large organization with the implementation of Oracle WMS Cloud.

    + Configure, implement, and maintain Oracle WMS Cloud to meet the specific needs of our customer warehouse operations.

    + Collaborate with cross-functional teams for root cause analysis. Familiarity of Oracle Supply Chain modules.

    + High level duties will include developing a comprehensive design blueprint, system/process build (configurations), project issue resolution, functional design and assist development teams, and assistance with the improvement of overall WMS Cloud system processes.

    Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

    What you Need:

    + Minimum of 3 years of experience with Oracle

    + Minimum of 3 years of experience in Supply Chain domain with a strong knowledge and hands on experience in Oracle Warehouse Management Cloud application.

    + Prior experience on WMS Implementation projects

    + Bachelor's degree or equivalent (minimum 12 years work experience). If Associate’s Degree must have an equivalent minimum 6 years of work experience.

    Bonus Points If:

    + Oracle WMS Cloud Certified Implementation Specialist

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

    Role Location Annual Salary Range

    California $63,200 to $169,800

    Colorado $63,200 to $146,700

    New York $58,500 to $169,800

    Washington $67,300 to $156,200

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

    Equal Employment Opportunity Statement

    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

    Requesting An Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


    Employment Type

    Full Time

  • Operations Manager
    ABM Industries    Phoenix, AZ 85067
     Posted about 19 hours    

    **Overview**

    **Benefit Information**

    ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

    **POSITION RESPONSIBILITIES**

    + Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.

    + Maintain positive relationship with client representatives.

    + Control cost to ensure profitability of area of responsibility

    + Responsible for recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost effective manner.

    + Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.

    + Ensure that supervisors are properly trained and understand their assigned duties.

    + Monitor compliance with contractual and regulatory requirements in area of responsibility

    + Ensure that payroll is prepared and transmitted in an accurate and timely manner.

    + Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately.

    + Monitor safety program within area of responsibility and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.

    + Perform other duties as assigned or requested.

    **KNOWLEDGE, SKILLS & ABILITIES**

    Must be able to demonstrate industry knowledge of managing large (125+ FTEs) commercial janitorial accounts.

    Two (2) or more years of experience in Aviation janitorial is preferred.

    Proven ability in providing hands on training to employees and able to direct team to produce positive end results.

    Three (3) or more years management experience preferred.

    Proven Janitorial experience is preferred.

    Bachelor's degree or equivalent work experience is preferred.

    Excellent communication and leadership skills.

    REQNUMBER: 77984

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Employment Type

    Full Time

  • Operations Manager
    ABM Industries    Phoenix, AZ 85067
     Posted about 19 hours    

    **Overview**

    **Benefit Information:**

    ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

    **POSITION RESPONSIBILITIES**

    + Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.

    + Maintain positive relationship with client representatives.

    + Control cost to ensure profitability of area of responsibility

    + Ensure clients receive accurate invoices in a timely manner. Follow-up on payment of all invoices.

    + Responsible for recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost effective manner.

    + Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.

    + Ensure that duty managers and supervisors are properly trained and understand their assigned duties.

    + Monitor compliance with contractual and regulatory requirements in area of responsibility

    + Ensure that payroll is prepared and transmitted in an accurate and timely manner.

    + Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately.

    + Monitor safety program within area of responsibility and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.

    + Perform other duties as assigned or requested.

    **KNOWLEDGE, SKILLS & ABILITIES**

    Must be able to demonstrate industry knowledge of managing large (125+ FTEs) commercial janitorial accounts.

    Two (2) or more years of experience in Aviation janitorial is preferred.

    Proven ability in providing hands on training to employees and able to direct team to produce positive end results.

    Three (3) or more years management experience preferred.

    Proven Janitorial experience is preferred.

    Bachelor's degree or equivalent work experience is preferred.

    Excellent communication and leadership skills.

    REQNUMBER: 77985

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    GILBERT, AZ 85295
     Posted about 21 hours    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1365126BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 754 N HIGLEY RD,GILBERT,AZ,85234-09600-05799-S

    **Full District Office Address:** 754 N HIGLEY RD,GILBERT,AZ,85234-09600-05799-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:** Various

    **Store:**


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    CHANDLER, AZ 85286
     Posted 3 days    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1398872BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 1925 W CHANDLER BLVD,CHANDLER,AZ,85224-06149-02056-S

    **Full District Office Address:** 1925 W CHANDLER BLVD,CHANDLER,AZ,85224-06149-02056-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:**

    **Store:** 02056-CHANDLER AZ


    Employment Type

    Full Time

  • Branch Operations Manager - Hunt Hwy & Gary
    Wells Fargo    SAN TAN VALLEY, AZ 85140
     Posted 3 days    

    **Why Wells Fargo:**

    Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

    **About this role:**

    Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.

    **In this role you will:**

    + Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions

    + Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools

    + Perform operational and customer support tasks

    + Provide excellent customer service, engage customers in conversations, and build relationships with them

    + Manage the schedule and the daily operations of the teller line

    + Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management

    + Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures

    + Support customers and employees in resolving or escalating concerns or complaints

    + Collaborate and consult with branch employees, colleagues, and mid-level managers

    + Interact directly with customers

    + Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives

    + Manage allocation of people and financial resources for branch operations

    + Mentor and guide talent development of direct reports and assist in hiring talent

    + This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

    **Required Qualifications:**

    + 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    + 1+ years of Leadership experience

    **Desired Qualifications:**

    + Leadership skills including the ability to build, develop, and motivate a diverse work team

    + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues

    + Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment

    + Ability to educate and connect customers to technology and share the value of mobile banking options

    + Ability to interact with integrity and professionalism with customers and employees

    + Knowledge and understanding of laws and regulations pertaining to the banking industry

    + Knowledge and understanding of retail compliance controls, risk management, and loss prevention

    + Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills

    + Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

    + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

    + Cash handling experience

    **Job Expectations:**

    + Ability to work weekends and holidays as needed or scheduled

    + Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

    + This position is not eligible for Visa sponsorship

    **Posting End Date:**

    7 May 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-361686

    **Updated:** Thu May 02 00:00:00 UTC 2024

    **Location:** SAN TAN VALLEY,Arizona


    Employment Type

    Full Time

  • Transportation Manager
    US Foods    Phoenix, AZ 85067
     Posted 3 days    

    **ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.**

    Join Our Community of Food People!

    Manager, Transportation will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with drivers, best in-class service to customers, and safe and profitable operations. They will use their experience in transportation operations to manage personnel and drive efficient transportation operations through the associates they lead, ensuring the safe, accurate and timely daily outbound shipments to customers and other distribution centers within the organization.

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**

    • Lead with a safety mindset that ensures that every US Foods associate, our customers, and the general public with whom our drivers interact remain injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the Transportation department.

    • Oversee and develop drivers and Transportation associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Ensure all drivers and other Transportation department associates are appropriately trained in job duties as well as safety and legal responsibilities.

    • Oversee and develop drivers and Transportation associates by discussing performance with Sr. Transportation Managers and creating plans to address gaps.

    • Create an atmosphere in which upward communication is encouraged, and motivate associates to achieve department goals and objectives.

    • Direct and supervise the work and productivity of drivers and clerical associates within the Transportation department. Drive associate engagement and retention, and create a culture that embodies US Foods values.

    • Build high-performing teams by participating in interviewing and hiring Transportation personnel, in conjunction with Sr. Transportation Managers. Review performance, coach on service and safety targets, and deliver disciplinary action.

    • Monitor production goals and maintain a zero-error attitude to ensure accuracy and customer satisfaction. Anticipate, analyze and troubleshoot problems with deliveries and devise cost-effective and legal solutions; act to implement same. Ensure team understands and adheres to DOT regulations.

    • Identify and stop waste, and improve processes to complete work more safely and efficiently.

    • Conduct routine Safety and Driver Meetings.

    Oversee maintenance of driver qualification files.

    • Investigate all accidents, maintain an accident file, track causes and take appropriate preventative action.

    • Effectively schedule working shifts by leveraging appropriate planning tools (i.e., Microsoft Excel)

    • Other duties assigned by manager.

    **SUPERVISION:**

    • Direct: Union and/or non-union Drivers

    **RELATIONSHIPS**

    • Internal: Transportation leaders and coworkers; Drivers; Warehouse leaders; Internal customers across departments (e.g., Sales)

    • External: Customers

    **WORK ENVIRONMENT**

    • May spend significant amount of time on the road. Must spend portion of working time in a truck with drivers, exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars. Will spend time in an office working on a computer.

    **MINIMUM QUALIFICATIONS**

    Related Experience/Requirements:

    • Minimum of three years of experience in transportation/delivery or warehouse distribution required.

    • Minimum of one year of experience overseeing a workforce required.

    • Experience as a driver a plus.

    **Knowledge/Skills/Abilities:**

    • Broad knowledge of transportation/delivery operations, methods and procedures.

    • Strong leadership, communication and people development skills.

    • Strong understanding of DOT requirements. Familiarity with inventory control, OSHA, and other regulatory requirements.

    • Ability to interpret financial and operational data.

    • Basic computer skills (i.e., Microsoft Office).

    **Travel:**

    •10% travel required, typically for mandatory meetings and/or training. **​**

    **Education/Training:**

    • High school diploma or GED required; college degree preferred.

    **PHYSICAL QUALIFICATIONS:**

    • Must be able to perform the following physical activities for described length of time:

    _OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER_

    **JOB REQUIRES WORKER TO: FREQUENCY:**

    STAND: OCCASIONALLY

    WALK: OCCASIONALLY

    DRIVE VEHICLE 1: FREQUENTLY

    SIT: FREQUENTLY

    _LIFT_

    1-10 lbs (Sedentary): OCCASIONALLY

    11-20 lbs (Light): OCCASIONALLY

    21-50 lbs (Medium): OCCASIONALLY

    51-100 lbs (Heavy): OCCASIONALLY

    Over 100 lbs (Very Heavy): NEVER

    _CARRY_

    1-10 lbs (Sedentary): OCCASIONALLY

    11-20 lbs (Light): OCCASIONALLY

    21-50 lbs (Medium): OCCASIONALLY

    51-100 lbs (Heavy): OCCASIONALLY

    Over 100 lbs (Very Heavy): NEVER

    PUSH/PULL 2: OCCASIONALLY

    CLIMB/BALANCE 3: OCCASIONALLY

    STOOP/SQUAT: OCCASIONALLY

    KNEEL: OCCASIONALLY

    BEND: OCCASIONALLY

    REACH ABOVE SHOULDER: OCCASIONALLY

    TWIST: OCCASIONALLY

    GRASP OBJECTS 4: OCCASIONALLY

    MANIPULATE OBJECTS 5: OCCASIONALLY

    MANUAL DEXTERITY 6: OCCASIONALLY

    1 (Drive Vehicle: Van, pallet jack)

    2 (Push/Pull: Hand truck, dolly, product)

    3 (Climb/Balance: In/out of trucks)

    4 (Grasp Objects: Pens, telephone, paper, computer mouse, boxes, hand truck handle/control, dolly handle, steering wheel)

    5 (Manipulate Objects: Paper files, spread sheets, boxes of product, hand truck/dolly gear shift)

    6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

    *****EOE** **Race/Color/Religion/Sex/Sexual** **Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*****

    Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.

    Microsoft Edge (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Microsoft\_Edge\_Spanish\_Instructions.pdf)

    Google Chrome

    Safari

    iPhone

    Androide (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Android\_Spanish\_Instructions.pdf)

    US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

    US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found **here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF\_CCPA\_policy.pdf) .**

    US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

    EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

    EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

    Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

    US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.


    Employment Type

    Full Time

  • warehouse supervisor
    Randstad US    tempe, AZ 85282
     Posted 3 days    

    warehouse supervisor.

    + tempe , arizona

    + posted today

    **job details**

    summary

    + $49,000 - $78,000 per year

    + permanent

    + high school

    + category transportation and material moving occupations

    + referenceAB_4527790

    job details

    Ready to advance your career with a new job opportunity? Are you an experienced manufacturing and logistics professional with a proven track record as a leader? If so, we're looking for more than just a go-getter, but someone who can be the go-to resource for everyone else on the production floor. It's a management position in which you'll be directly accountable for overseeing critical aspects of day-to-day operations, elevating productivity to hit target levels and ultimately driving outcomes on the bottom line. Up for the challenge? We'll get back to you shortly if you're qualified.

    salary: $49,000 - $78,000 per year

    shift: First

    work hours: 8 AM - 4 PM

    education: High School

    Responsibilities

    + Showcase leadership skills

    + Delegate tasks to others

    + Conduct performance reviews

    + Oversee daily operations

    + Ensure all safety protocols are being followed

    The essential functions of this role include:

    + working in a smoke free environment

    + wearing steel toe shoes

    + manual lifting up to 50lbs

    + standing for 8 hours at one time

    Skills

    + Supervisor/Coach

    + Operations

    + Supervising

    + Managing

    + Leading

    + Instructing

    Qualifications

    + Years of experience: 1 year

    + Experience level: Experienced

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

    **get in touch**

    we are here to help you with your questions.

    BA

    **bradley anderson**

    + +1 480 763 0100 (tel:+1 480 763 0100)

    + [email protected]


    Employment Type

    Full Time

  • Senior Operations Manager, Digital Adoption
    HealthEdge Software Inc    Phoenix, AZ 85067
     Posted 3 days    

    **Overview**

    Sr. Operations Manager, Digital Adoption

    The Digital Adoption Team (DAT) works closely with internal and external stakeholders toidentifyand promote customer digital adoption initiatives and digital transformation within theWellframeplatform.Reportinginto theVice President ofDigital Adoption,this rolewill support our clinical subject matter experts executing on adoption activities and initiativespertaining toour Digital Care Management (DCM) solution.This includes the management ofteam initiatives and cross-functionalprojects, as well as internalprocess development, documentation,collateraldevelopmentandknowledgemanagement.This role willestablishitself as the subject matter expert for our team’s activitiesand supportthe expansion of DAT services. TheSr. Operations Managerwilldriveefforts toestablishstandardized DAT activities, including backlog management, project management, process improvement and how weinterfacewith other teams.

    This role will partner closely with internal teams, including Customer Success, Content, Product, and Data Science. Throughout the course of the customer life cycle,the Sr. Operations Manager will, in partnership withthe DigitalAdoption Partners, be a source of knowledge on customer behaviors. S/he will collect and proactively relay information based on clients’ activities and experiences to theWellframeinternal teams and derive opportunities for product and service enhancement. Staff adoption support and customer analyses will vary in scope and complexity but the Sr. Operations Manager will consistentlydemonstrateexceptional project management skills, attention to detail, and a commitment toWellframeand customer success.

    About Wellframe:

    With Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

    What you will do:

    + Scale, Standardize and Maintain Internal Team Processes (30%)

    + Develop a process for DAT backlog and project management; should include approach for managing incoming requests, tracking critical dates, individual task delegation, and source for supportive documentation and collateral.

    + Track,monitorand report on team activity/project allocation to DAT leadership;identifyquarter over quarter trends to help inform team opportunities, resourcing needs and investments.

    + Collaborate with Adoption SMEsand cross-org teamsto develop andmaintaininternalteamprocesses andplaybookdocumentation

    + Proactively work to gain insight into inefficiencies or knowledge gaps in our customer support processes,in order tomaximize efficient internal communication, maximize clarity in the customer's experience, and minimize inefficient internal workflows.

    + Partner withDAT leadership toestablishprocess forassessing the impact ofDAT on customer successand analyzingthe effectiveness ofspecific DATactivities

    + ProjectManagementofInternal &Cross-TeamInitiatives(30%)

    + Prioritize simultaneous projects in progress based on shifting team/company priorities; support resource management

    + Continuous oversight of project deliverables and dependencies to ensure on-time execution and effective cross-team collaboration

    + Track and communicate progress and decisions, triage issues to the appropriate team member and ensure effective issue resolution and/or action

    + Contribute to digital adoption team strategy and priorities by partnering with cross functional teams to identify areas of opportunity.

    + Knowledge Management & Enablement (40%)

    + Establish comprehensive understanding of the knowledge and learning needs across our key stakeholders, including internal teams, customer decision-makers andend-users

    + Facilitate the capture,documentationandcollateral developmentof criticalSMEknowledge; material development should beinformed by our stakeholder learningneeds

    + Organize and classify knowledge assets to maximize their usability and accessibility across internal and externalstakeholders

    + Partner closely with our project management organization, including our training team, tooptimizeexisting knowledge management processes and ensure alignment acrossinitiatives

    What you bring:

    + Master’s degree in healthcare administration, public administration, public health, health communications, or a related field.

    + 7-10+ years of work experience in health care customer management,change managementor project management

    + Strong understanding of payer, provider, and other key stakeholders in the healthcare market landscape

    + A self-starter who can manage their own daily workload, operate well under pressure, and balance competing priorities.

    + Exceptional written, verbal, and presentation skills; experience developingvisual and written collateralfor a variety of stakeholders and learningneeds

    + Successful communicator with a demonstrated ability to deliver complex projects involving multiple stakeholders at different levels of the organization

    + Strong interpersonal skills with a desire to understand and serve the multi-dimensional needs of our customers - those of their business, their clinicalteamsand their patientpopulations

    + Adept problem-solver motivated to deliver high value solutions for our customers; detail-oriented, curious and driven

    Nice to have:

    + Experience using Jira and Confluence

    + Experience with enterprise CRM solutions such asSalesforce

    + Experience with data analysis and BI Tools such asLooker

    + Ability and willingness to dig into analytics toidentifytrends and opportunities broadly, and at the specific customerlevel

    Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    Geographic Responsibility:While Wellframe is located in Boston, MA you may live anywhere in the U.S.

    Type of Employment:Full-time, permanent

    Travel%:

    FLSA Classification (USA Only):Exempt

    Budget/Revenue Responsibility:

    Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

    + The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    + Work across multiple time zones in a hybrid or remote work environment.

    + Long periods of time sitting and/or standing in front of a computer using video technology.

    + May require travel dependent on company needs.

    The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

    HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

    \#LI Remote

    **Job Locations** _US-Remote_

    **ID** _2024-4114_

    **Category** _Hidden (28999)_

    **Position Type** _Full-Time_

    HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


    Employment Type

    Full Time


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