Budget Analysts

**Company Description**

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 118 offices in 50 countries, we make the difference to projects across the real estate (https://www.turnerandtownsend.com/en/expertise/real-estate/) , infrastructure (https://www.turnerandtownsend.com/en/expertise/infrastructure/) and natural resources (https://www.turnerandtownsend.com/en/expertise/natural-resources/) sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

**Job Description**

**Turner & Townsend** is seeking an experienced **Preconstruction Cost Estimator** to support a leading technology client’s data center construction program with cost control, estimating and commercial management services.

To be successful in this role you must have excellent communication skills and be comfortable operating in a client-facing role.

**Responsibilities** :

+ Develop cost plans and project capital estimates through the design phase, delivering updated cost plans at appropriate design milestones.

+ Prepare cost reports and estimate packages, and regularly present to stakeholders.

+ Identify variance summaries between estimates and conduct value engineering studies.

+ Manage key relationships with the client, general contractor, and project team.

+ Review contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices.

+ Lead the commercial review of the competitive bid process for major trades.

+ Benchmarking integration to ensure accurate data capture.

**Qualifications**

+ Experience preparing detailed conceptual cost estimates and conceptual cost studies from schematic or feasibility-level documentation.

+ Understanding of unit costs and factors which affect construction cost.

+ Experience working on Request for Proposal Responses (RFP’s).

+ Possess estimating experience including time spent in mission critical, manufacturing, industrial or life science sectors.

+ Demonstrated experience of developing estimates throughout the project lifecycle.

+ College degree in Engineering, Construction Management, Quantity Surveying or a related technical field, and/or field-related experience.

+ Excellent communicator and thrives in a client facing role.

+ Technical knowledge of construction industry matters, such as value management and value engineering.

+ Excellent stakeholder management skills with ability to adapt messaging to suit the recipients.

**Additional Information**

**_*On-site presence and requirements may change depending on our client's needs._**

_Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._

_We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._

_Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community._

_Please find out more about us at www.turnerandtownsend.com/_

_All your information will be kept confidential according to EEO guidelines._

\#LI-MB1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter (https://twitter.com/turnertownsend)

Instagram

LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._

**Company Description**

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 118 offices in 50 countries, we make the difference to projects across the real estate (https://www.turnerandtownsend.com/en/expertise/real-estate/) , infrastructure (https://www.turnerandtownsend.com/en/expertise/infrastructure/) and natural resources (https://www.turnerandtownsend.com/en/expertise/natural-resources/) sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

**Job Description**

**Turner & Townsend** is seeking an experienced **Preconstruction Cost Estimator** to support a leading technology client’s data center construction program with cost control, estimating and commercial management services.

To be successful in this role you must have excellent communication skills and be comfortable operating in a client-facing role.

**Responsibilities** :

+ Develop cost plans and project capital estimates through the design phase, delivering updated cost plans at appropriate design milestones.

+ Prepare cost reports and estimate packages, and regularly present to stakeholders.

+ Identify variance summaries between estimates and conduct value engineering studies.

+ Manage key relationships with the client, general contractor, and project team.

+ Review contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices.

+ Lead the commercial review of the competitive bid process for major trades.

+ Benchmarking integration to ensure accurate data capture.

**Qualifications**

+ Experience preparing detailed conceptual cost estimates and conceptual cost studies from schematic or feasibility-level documentation.

+ Understanding of unit costs and factors which affect construction cost.

+ Experience working on Request for Proposal Responses (RFP’s).

+ Possess estimating experience including time spent in mission critical, manufacturing, industrial or life science sectors.

+ Demonstrated experience of developing estimates throughout the project lifecycle.

+ College degree in Engineering, Construction Management, Quantity Surveying or a related technical field, and/or field-related experience.

+ Excellent communicator and thrives in a client facing role.

+ Technical knowledge of construction industry matters, such as value management and value engineering.

+ Excellent stakeholder management skills with ability to adapt messaging to suit the recipients.

**Additional Information**

**_*On-site presence and requirements may change depending on our client's needs._**

_Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._

_We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._

_Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community._

_Please find out more about us at www.turnerandtownsend.com/_

_All your information will be kept confidential according to EEO guidelines._

\#LI-MB1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter (https://twitter.com/turnertownsend)

Instagram

LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._

**Company Description**

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 118 offices in 50 countries, we make the difference to projects across the real estate (https://www.turnerandtownsend.com/en/expertise/real-estate/) , infrastructure (https://www.turnerandtownsend.com/en/expertise/infrastructure/) and natural resources (https://www.turnerandtownsend.com/en/expertise/natural-resources/) sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

**Job Description**

**Turner & Townsend** is seeking an experienced **Preconstruction Cost Estimator** to support a leading technology client’s data center construction program with cost control, estimating and commercial management services.

To be successful in this role you must have excellent communication skills and be comfortable operating in a client-facing role.

**Responsibilities** :

+ Develop cost plans and project capital estimates through the design phase, delivering updated cost plans at appropriate design milestones.

+ Prepare cost reports and estimate packages, and regularly present to stakeholders.

+ Identify variance summaries between estimates and conduct value engineering studies.

+ Manage key relationships with the client, general contractor, and project team.

+ Review contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices.

+ Lead the commercial review of the competitive bid process for major trades.

+ Benchmarking integration to ensure accurate data capture.

**Qualifications**

+ Experience preparing detailed conceptual cost estimates and conceptual cost studies from schematic or feasibility-level documentation.

+ Understanding of unit costs and factors which affect construction cost.

+ Experience working on Request for Proposal Responses (RFP’s).

+ Possess estimating experience including time spent in mission critical, manufacturing, industrial or life science sectors.

+ Demonstrated experience of developing estimates throughout the project lifecycle.

+ College degree in Engineering, Construction Management, Quantity Surveying or a related technical field, and/or field-related experience.

+ Excellent communicator and thrives in a client facing role.

+ Technical knowledge of construction industry matters, such as value management and value engineering.

+ Excellent stakeholder management skills with ability to adapt messaging to suit the recipients.

**Additional Information**

**_*On-site presence and requirements may change depending on our client's needs._**

_Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._

_We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._

_Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community._

_Please find out more about us at www.turnerandtownsend.com/_

_All your information will be kept confidential according to EEO guidelines._

\#LI-MB1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter (https://twitter.com/turnertownsend)

Instagram

LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._

**Company Description**

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 118 offices in 50 countries, we make the difference to projects across the real estate (https://www.turnerandtownsend.com/en/expertise/real-estate/) , infrastructure (https://www.turnerandtownsend.com/en/expertise/infrastructure/) and natural resources (https://www.turnerandtownsend.com/en/expertise/natural-resources/) sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

**Job Description**

**Turner & Townsend** is seeking an experienced **Preconstruction Cost Estimator** to support a leading technology client’s data center construction program with cost control, estimating and commercial management services.

To be successful in this role you must have excellent communication skills and be comfortable operating in a client-facing role.

**Responsibilities** :

+ Develop cost plans and project capital estimates through the design phase, delivering updated cost plans at appropriate design milestones.

+ Prepare cost reports and estimate packages, and regularly present to stakeholders.

+ Identify variance summaries between estimates and conduct value engineering studies.

+ Manage key relationships with the client, general contractor, and project team.

+ Review contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices.

+ Lead the commercial review of the competitive bid process for major trades.

+ Benchmarking integration to ensure accurate data capture.

**Qualifications**

+ Experience preparing detailed conceptual cost estimates and conceptual cost studies from schematic or feasibility-level documentation.

+ Understanding of unit costs and factors which affect construction cost.

+ Experience working on Request for Proposal Responses (RFP’s).

+ Possess estimating experience including time spent in mission critical, manufacturing, industrial or life science sectors.

+ Demonstrated experience of developing estimates throughout the project lifecycle.

+ College degree in Engineering, Construction Management, Quantity Surveying or a related technical field, and/or field-related experience.

+ Excellent communicator and thrives in a client facing role.

+ Technical knowledge of construction industry matters, such as value management and value engineering.

+ Excellent stakeholder management skills with ability to adapt messaging to suit the recipients.

**Additional Information**

**_*On-site presence and requirements may change depending on our client's needs._**

_Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._

_We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._

_Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community._

_Please find out more about us at www.turnerandtownsend.com/_

_All your information will be kept confidential according to EEO guidelines._

\#LI-MB1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter (https://twitter.com/turnertownsend)

Instagram

LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._

**Description**

**“We Push the Boundaries of Possibilities for our Communities.”**

Bluepeak is seeking an experienced and resourceful Sr. Manager of Customer Care Operations to join our team. You will report to the Director – Customer Success and be responsible for developing and delivering training & quality assurance programs that will drive the productivity and efficiency of the Care organization. If you want to make a difference in a fast growing, high paced environment, this is the role for you!

You should have an eye for detail, excellent organizational skills, and the ability to think strategically. Additionally, you must possess excellent communication, interpersonal, and critical thinking skills. You should have meaningful knowledge of adult learning principles and experience developing and delivering training and quality assurance programs along with in-depth knowledge of call center operations and processes. If this sounds exciting, please read on.

Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.

**What You Will Do:**

+ Lead a team that will design, develop and deliver comprehensive training programs and solutions for the Customer Care organization ensuring alignment with company goals, objectives, and strategy.

+ Identify training needs and oversee best in class prioritization of company and learning initiatives.

+ Own learning technology to drive maximum data insights and learning effectiveness.

+ Partner with Customer Care managers to establish agent KPI scorecards and quality performance metrics to measure success and increase team accountability with real-time feedback and coaching, aligning with department and company goals.

+ Define, own, and maintain the quality standards used to hold customer-facing team members accountable to the desired customer experience.

+ Ensure calibration of the groups (management, QA staff) responsible for coaching/developing customer-facing team members to the quality standards.

+ Act as a Customer Care experience subject matter expert on cross-functional projects.

+ Champion positive change to improve service levels, increase customer satisfaction, reduce resolution times and lower operating costs to help us manage critical operational KPIs to achieve broader company goals.

+ Contribute to planning and deploying new tools ensuring best possible outcomes from both quality and efficiency standpoints.

+ Analyze the customer contact drivers, identify specific improvement opportunities, and work on developing operational action plans and cross-functional initiatives that improve NPS, customer satisfaction and customer loyalty.

+ Other related duties as assigned.

**What You Need:**

+ Bachelor’s degree in a related field of business required.

+ 7+ years’ experience defining learning strategies and solutions that address talent gaps.

+ Knowledge of leadership and employee development strategies and contemporary practices and technologies.

+ Program design and delivery experience in multiple topics and geographies.

+ Previous experience in telecommunications/broadband industry highly preferred.

+ Leadership and delivery of business learning and development initiatives.

+ Strategic thinking and analytical skills to identify learning needs and influence partners around solutions using qualitative and quantitative data.

+ Adult learning knowledge and related company practices to lead skill and behavior change in all segments of the workforce (e.g., leader, manager, employee).

+ Excellent facilitation and presentation skills.

+ Project management expertise and ability to manage multiple projects simultaneously and complete those projects on time and within budget.

+ Fundamental understanding of contact center metrics.

+ Ability to turn data/anecdotal feedback into impactful change.

+ Experience working with Customer Support quality management tools.

+ Adept at identifying potential project roadblocks and developing mitigation strategies.

+ Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.

+ Upon job offer, must be able to complete a background check and a drug test prior to employment.

**Why Work at Bluepeak?**

+ Competitive Compensation + Annual Bonus Eligibility

+ Comprehensive Benefits Package, including Medical, Dental, Vision, Life, and 401(k)

+ Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days

+ Professional development with an emphasis on Internal Promotion

+ Employee discounts on Bluepeak Services, including Internet

+ Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

**About Us**

We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

**Position Summary...**

**What you'll do...**

Asset Management : Possess Knowledge of: Fundamentals of asset management, enterprise asset management plan; Lifecycle of assets - Acquisition, operation, maintenance and renewal; "Total cost of ownership" concept related to assets; Awareness of parts (inventory/lead time) .To be able to: Execute systematic methods for effectively operating and upgrading assets. Implements inventory procedures and software tools for inventory management. Describe and create status and management reports, such as exceptions or on-demand materials. Execute procedures for recording the acquisition of sales and the disposal of supply chain related assets.

Data & Digital Acumen : Possess Knowledge of: Data collection modes, techniques and tools; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Delineate the problem, leverage data to determine the root cause and apply the information to find a solution. Articulate the levers that influence the data, ensure data quality and organize & process information for analysis Participate in the feedback loop between dataintake and insights and continually work on improving the data-collection process (mode/data set etc.). Identify and propose ways to automate / improve existing process in the respective area of work with the help of technology (such as RPA, AI, Machine learning etc.). Demonstrate a working knowledge of Data Science techniques and their applications to the respective function / business.

Exception Management : Possess Knowledge of: Knowledge of truck transportation loss control practices, tools and techniques; ability to assess, prevent and reduce loss in transportation, as well as recommend solutions for trucking risks; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Emerge process issues that exist between cross-functional groups, through the use of data and reporting, in order to improve planning and mitigate risk across supply chain. Help in identifying tasks and responsibilities suited for automation; assist in process design and implementation of automated processes across the network. Leverage data to assist in developing action plans and identifying appropriate network resources for disruption events in Supply Chain.

Fleet Readiness : Possess Knowledge of: Scheduling and reporting; Related operational and financial KPIs; Preventive Maintenance and carrier quality. To be able to: Manage scheduling and reporting of fleet keeping seasonality and contingencies in perspective. Manage budget for ensuring the fleet availability from different channels including owned, leased or market. Manage fleet maintenance & carrier quality from multiple Third Party Logistics providers and different category of vehicles.

Safety & Compliance: Possess Knowledge of: Industry best practices and safety and compliance standards; Local, State, and Federal Regulatory agencies; Audit steps, tools, and resources; Accident prevention; Risk mitigation; Change management and implementation; Business unit knowledge and performance requirements. To be able to: Monitor processes within a given business unit taking proper action to address issues, respond to questions, and support safety and compliance needs from the business ( ex. initiating cross-functional investigations, implementing process changes and new procedures, leading training, or interacting with external stakeholders) Makes process improvement recommendations by being able to identify incident patterns and process gaps and select possible solutions. Identify trends affecting proper operations and execute risk elimination plans. Designs safe workplace processes and policies, ensuring business goals and performance metrics are aligned with safety and compliance standards and regulations. Conducts safety and compliance assessments and audits of transportation safety management processes and practices within a given business unit to ensure business needs and safety and compliance requirements are met. Delivers safety and compliance training programs and communications. Execute and manage the root cause analysis plan in own area of work.

Shipping & Transportation : Possess Knowledge of: Routing & network plan; Delivery scheduling; Vehicle utilization; Inbound & Outbound operations; Department of Transportation guidelines and regulations. To be able to: Use the transport operation documents to manage the operational flow for different load carriers and categories of goods. Analyze capacity of distribution systems, use network analysis methods for planning new network. Ensure optimal utilization of vehicle based on the network requirements considering seasonality and other special situations. Execute the best practices as provided in SOPs and support leaders with gap identification in operations.

Vendor Management : Possess Knowledge of: Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Relevant business metrics and business areas; Stakeholder management tools and methods. To be able to: Collaborate with suppliers and stakeholders to identify and implement innovative ideas. Review the supplier details and assess the capabilities and competencies within the context of business needs and submits recommendations to leadership. Monitor and report on supplier performance and implement strategies to improve supplier performance through negotiation of KPIs and SLAs. Resolve complex vendor issues and escalate to the appropriate level for resolution when necessary.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Talent: Supervise Associates:Provides specific, honest, accurate, and timely feedback on associate performance. Assigns tasks to associates that fit their skill levels and maximize team performance. Uses people processes (for example, selection, development, performance evaluation) to ensure effective associate performance. Recruits and hires the associates needed to meet business requirements. Teaches, guides, and assists in the development of associates.

Judgment: Use Appropriate Judgment: Identifies, reviews, and applies policies and procedures to make informed judgments. Identifies and uses facts, information, and expertise to set priorities and make informed decisions. Uses data and evidence to determine the causes of problems and develop solutions to address them.

Customer/Member Centered: Focus on the Customer/Member: Reviews customer/member-focused data and adjusts performance to address findings. Promotes and supports associate efforts to exceed customer/member expectations. Informs associates on how to identify and locate resources to meet the diverse needs of customers/members.

Execution and Results: Manage Execution and Results: Holds associates accountable for completing work within expectations and time requirements. Plans and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages associates to strive for excellence, efficiency, and quality in work practices.

Planning and Improvement: Plan and Pursue Team-Based: Improvement Coordinates and aligns planning with organizational initiatives and direction. Looks at work plans and makes changes, as needed, to achieve team or work group objectives. Sets realistic timelines for goal accomplishment. Improves work processes and practices to increase performance and results.

Influence and Communicate: Increase Commitment: Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives). Shares experience and ideas with associates across the organization.

Ethics and Compliance: Manage Ethics and Compliance: Instructs associates on how to act in accordance with policies and procedures, and supports their efforts in doing so. Ensures associates demonstrate the highest standards of integrity and ethics in work situations. Corrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.

Adaptability: Quickly Adapt: Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Helps associates adjust to and develop the capabilities needed to implement organizational change initiatives.

Sustainability: Communicates PSP sustainability values and goals (for example, energy reduction, waste reduction, sustainable products) to Associates throughout the Club/area of responsibility, ensuring their understanding of the importance and impact of these initiatives, and connects PSP initiatives to the Club/area of responsibility goal. Recommends ideas or approaches based on PSP sustainability values and goals that would further improve operations and outcomes. Uses sustainability information to promote organizational success while improving social, economic, and environmental practices. Teaches Associates in area of responsibility how to handle and respond to community partners' questions and concerns regarding PSP sustainability values, efforts, and goals, including steps to take when they don't know the answer to give. Provides advice and guidance to Associates on those behaviors and actions that are consistent with PSP sustainability values and goals (for example, reducing waste, saving energy, demonstrating work-related Personal Sustainability Practices).

Associate Engagement: Ensures Associates understand and participate in the grass roots process year-round. Ensures Associates implement action plans developed in response to Associate Opinion Survey results and tracks these efforts over time. Implements programs designed to support and enhance Associate health and well-being by taking action to minimize or eliminate problematic issues. Encourages and rewards Associate engagement behaviors that contribute to the achievement of Facility and own goals. Consistently promotes the importance and value of Associate engagement by implementing processes and practices designed to improve engagement and enhance operations.

Diversity: Identifies up and coming and high-performing talent, including diverse talent, and provides for accelerated development opportunities. Demonstrates awareness and value of diverse teams by creating and maintaining an environment of objectivity, open communication, and respect. Implements and supports strategies and initiatives that build high-performing, diverse and inclusive teams. Actively supports formal diversity goal requirements.

**Minimum Qualifications...**

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/Operations Management) and 1 year experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees. OR 1 year experience as a Walmart Supply Chain Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 1 year experience as a Walmart Supply Chain Load Manager OR 3 years experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees.

**Preferred Qualifications...**

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Both Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/OperationsManagement); and 3 years experience in a supply chain environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees., Walmart Supply Chain manager supervising, evaluating, mentoring, and developing associates; managing workload; and participating in the hiring and promotion of associates.

Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

**Primary Location...**

23701 W SOUTHERN AVE, BUCKEYE, AZ 85326-4928, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1390715BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 2811 E BROADWAY RD,MESA,AZ,85204-01702-03591-S

**Full District Office Address:** 2811 E BROADWAY RD,MESA,AZ,85204-01702-03591-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 03591-MESA AZ

**Company Description**

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 113 offices in 46 countries, we make the difference to projects across the real estate, infrastructure, and natural resources sectors worldwide.

Our team is dynamic, innovative, and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

**Job Description**

To support project management, program management, and cost management commissions.

+ **Project:** Support of managing, regulating, and supervising construction processes, from the pre-construction phase, track deliverables during the construction phase, evaluate project delivery, and close out at the end of the initiative.

+ **Program:** We explore clients unique business landscape to define what successful investments means to them. This includes formulating the right strategies, providing leadership, and implementing best practice program controls – across cost management, scheduling, risk management, quality, reporting and stakeholder management.

+ **Cost:** We optimize cost performance at every stage through our proven methodologies, cost models, cost data, and assurance approach, and with our breadth of market intelligence, we secure best-buy in the market.

+ To track and document changes.

+ To coordinate meetings and draft minutes.

+ To support in preparation of cost reports.

+ To support on co-ordination / liaison

+ To support on document collation, administration, etc.

+ Basic measurements

+ Benchmarking data collation for input

**Qualifications**

+ Pursuing Bachelor’s Degree in Construction, Engineering, Project Management or equivalent

+ The tenacity and drive to inject value and create solutions.

+ Develops good working relationships with project team.

+ Good organization skills, ability to multi-task, and be a team player.

+ Excellent communication skills.

**Additional Information**

***On-site presence and requirements may change depending on our client's needs***

**_The salary range for this full-time internship role is_** **_$20/hr-$25/hr._** **_Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications._**

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

\#LI-LT1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter (https://twitter.com/turnertownsend)

Instagram

LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._

Date Posted:

2024-04-02

Country:

United States of America

Location:

AZ807: RMS AP Bldg 807 1151 East Hermans Road Building 807, Tucson, AZ, 85756 USA

Position Role Type:

Hybrid

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Raytheon Finance Operations Supply Chain (OSC) organization has an opening for a Financial Operations Manager (P4). In this dual role you will have responsibility supporting the SM-3 team on one of their contracts as well as supporting the team to develop more crisp and concise weekly deliverables and operations specific metrics and reporting. The selected candidate will be executing all aspects of the weekly, monthly, quarterly analysis processes (EACs, EVMS, etc). You will help construct and execute change management protocols generating value to the executing originations via critical analysis. The successful candidate must have excellent communication skills to be able to transfer knowledge, resolve conflicts and relay critical information across all multi-functional stakeholders. You will prioritize and allocate resources in a dynamic geographically dispersed, and deadline driven environment. Lastly, the candidate will be supporting monthly operations reviews & other ad hoc reporting. They will be responsible for coordinating with multiple individuals in the strategic business unit (SBU) to help build templates, and create an improved cadence of reporting. This position is a hybrid role based out of Tucson, AZ, and the selected applicant will work with the hiring manager to set schedule. The candidate can expect 4 days remote and 1 day onsite.

Responsibilities to Anticipate:

+ Responsible for ensuring accuracy and integrity of operations analysis while infusing expertise and best practices into the organization.

+ This effort will be inclusive of side-by-side analysis with working teams to drive analytical capability growth and appropriate functional ownership accountability to the results generated.

+ Rapport is of upmost priority and it is expected that the candidate is capable of building business relationships and trust with all stakeholders.

+ Leaders will be responsible for understanding the drivers within their respective program areas and determine trends or drifts within the organization; ultimately consolidating information, identifying critical metrics and recommending / executing solutions to challenges as appropriate.

+ In culmination the team will package this information into executive level reports and presentations for recurring leadership evaluation.

+ Gather and analyze operational, financial, and program performance metrics.

+ Lead and develop a team of finance professionals.

+ Prepare data for, analyze, and help drive the quarterly EAC review process with CAM's, IPTL's, CBT's, and PMO.

+ AOP and Cash forecasting, proposals and ROM pricing exercises as needed.

Basic Qualifications:

+ Typically will have a Bachelor’s degree in Finance, Accounting, or related discipline and 8 years of relevant experience, or an advanced degree and 5 years of applicable experience.

+ Experience with Earned Value

+ Experience with in SAP (PRISM, Business Warehouse or similar SAP programs)

+ Experience with Microsoft Office

Preferred Qualifications:

+ Comfort taking on dynamic environments and new challenges

+ Clear, succinct and polished written and verbal communication skills and demonstrated ability to communicate effectively with peers and leadership

+ Experience presenting/convey business acumen to stakeholders without financial backgrounds or expertise

+ An understanding of material EACs cradle-to-grave (Gate 3 – Gate 11)

+ Ability to absorb performance indicators to create consolidated executive presentations

+ Knowledgeable of varying lifecycle program controls

+ Experience with financial evaluations of programs performance

Additional Information:

+ This position is a grade P4, Manager, Program Cost Controls

+ Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

+ Relocation assistance is not available

What We Offer :

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Description

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

Essential Job Functions:

+ Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs

+ Supervises daily Service Department activities

+ Supervises shop personnel providing support with technical installations

+ Trains employees on new products and safety procedures

+ Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports

+ Tracks monthly departmental results

+ Reviews departmental budget with Service Manager to maximize installation sales and fees

+ Assures productivity standards are met

+ Provides "cradle to grave" customer service

+ May answer phones and provide assistance

+ Maintains a safe work area for customers and coworkers

+ Performs other miscellaneous duties as assigned

+ May cross train to perform other duties

Essential Job Skills:

+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

+ Ability to handle multiple tasks, plan and prepare work schedules for optimum coverage

+ Ability to communicate in a professional and tactful manner

+ Ability to prioritize work assignments & analyze and write reports

+ Ability to provide accurate and helpful information to customer

+ Ability to handle problems and facilitate successful outcomes

+ Willingness to accept additional tasks, duties and/or direction from management

+ Some supervisory experience preferred

+ Basic math skills

+ Comprehensive knowledge of product installation activities

+ Working knowledge of the activities, methods, procedures and policies of a Service Department environment

+ General knowledge of products, installation schedules, product prices and current sale items

+ Forklift experience/certification preferred or ability to be certified required

+ Valid Driver's License Required

+ May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

+ Prolonged periods of standing, stooping, crawling, and bending

+ Exposure to heights and hazards related to working with electrical and welding equipment

+ Environmental conditions include heat, cold, humidity, noise, dust and wetness

The compensation range for this position is $27,000 to $96,000. Includes base salary and variable income

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

\#OperationsManager #FRManager #Service