**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

**Create the World's Best Digital Colleague Experience**

The Digital Workplace Product Group, within the Technology organization at American Express, brings together foundational strategic technology capabilities in digital workplace. It connects business priorities with product roadmaps and drives product management standards across the Digital Workplace organization. At American Express, Digital Workplace aims to create the World’s Best Colleague Experience, which starts with great product management.

The Director, Digital Product Domain Director will report into the Vice President Head of Product Digital Workplace.

We are looking for seasoned Product leaders with experience leading product strategy, planning, and best practices across globally dispersed product teams. In this role, you will lead a team of product managers through PI Planning sessions, strategy, and roadmap development. The Product Domain Director will identify opportunities to evolve “How” we manage products and help to develop robust training and development plans for product managers. Product Domain Directors will partner closely with Engineering Directors to prioritize product backlogs and drive transformation across their respective products.

To be a rockstar in this role, you should have experience leading product teams and bringing them together to drive strategic planning, developing strategy and vision, and driving consistency in How products are managed. Your passion for product management and end user experience is critical for this role. You enjoy bringing people together to create a shared vision that is outcome-based and aligned with business values. You thrive on value co-creation and find inspiration in solving organizational challenges.

**Key Responsibilities**

* Host and run quarterly PI Planning & Prioritization Workshops across globally dispersed product teams

* Define and publish Personas & Journeys

* Review requirements and input from business partners to inform/influence product roadmaps

* Collaborate with key Engineering leaders and other partner teams to drive critical initiatives, and define clear goals and success criteria

* Partner with Talent & Development organization to build a robust learning plan for product management professionals across the organization

* Publish Product Management Standards and Best Practices

* Publish Annual Roadmap Brochure & Roadshows

* Collaborate with Technology Communications to plan and define the approach to communications

* Lead diverse, inclusive, and geographically dispersed teams, inspiring employee engagement, retention, progression, and performance management

* Find opportunities to drive a culture of design thinking, continuous innovation, and discovery within the product delivery lifecycle while elevating customer journeys

**Desired Skills**

* 7-10 years Product leadership and delivery

* Ability to host PI Planning sessions across global product teams

* Ability to translate business requirements to product deliverables

* Ability to lead large customer forums

* Strong knowledge of Agile methodologies

* Strong verbal & written communication

* Demonstrated ability to creatively problem solve

* Working knowledge of NPS, customer satisfaction methodologies

**Qualifications**

Salary Range: $150,000.00 to $225,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24005894