IOSM inc Glendale, AZ 85304
Dispatcher Scheduler
Location Glendale, AZ
Type Full Time
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EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. Now spanning into fifteen states and counting, we're looking to expand our team with additional talented Dispatch Schedulers.
Compensation and Benefits:
+ Full-Time
+ Shift/Hours: 10AM-7PM 5X8 hour shifts (1 hour lunch)
+ $16.50/HR
+ Paid Training
+ Medical Benefits & 401K
+ Opportunity For Career Advancement!
You Will Serve Our Clients By Providing The Following Services:
+ Answer phone calls, identify client needs, clarify information, and provide solutions
+ Deal with both inbound and outbound calls from our dispatch center
+ Listen and evaluate client’s needs and respond accordingly
+ Educate potential clients about the services we offer
+ Build professional and sustainable relationships with clients by providing excellent service
+ Successfully schedule client’s services
+ Data entry and accurate/detailed electronic dispatch form entry
+ Dispatch techs to job sites to respond to first aid injuries
+ Process and track the flow of technicians via GPS system
Ideal Candidates Must Demonstrate:
+ Professional phone etiquette, active listener, and possess strong communication skills
+ A positive attitude and be team oriented
+ The ability to follow verbal and written instructions
+ The ability to be detail-oriented and accurate
+ Professional demeanor with clients
+ The ability to communicate verbally and in writing
+ The ability to quickly learn new computer systems
+ The ability to read maps and work with GPS systems
+ The ability to type at least 35 WPM
Minimum Qualifications:
+ High School Diploma/ GED required.
+ Must be 18 years or older.
+ Working knowledge of office equipment: Phones, printers, and fax
+ Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
+ Must be punctual, dependable, and professional
+ Must be comfortable participating in a drug screen
+ Candidates living in the Phoenix area will be considered as well
Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.
Due to the nature of On-Site Health & Safety services, employees may have access to federally funded or owned jobsites/projects. As a result, all new hires and existing employees are subject to drug testing in a manner consistent with a federally compliant test. The test may include all substances that can be found in Department of Transportation-regulated tests. The timing of testing includes pre-employment, reasonable suspicion/reasonable cause, and return-to-duty.
Some employees may be classified as having safety-sensitive positions. These positions are identified as the following: Field Technicians, Supervisors, Managers, Field Training Specialists and any variation of those job positions. These positions are also subject to post-accident and random testing.
*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
Compensation: $16.50 per hour
On-Site Health & Safety
Why On-Site? As an essential resource for employers to improve the health and safety of their workforce, On-Site Health & Safety deploys hundreds of EMTs, paramedics, nurses, and safety professionals to assist industries nationwide...all under the guidance of a talented team of admin, logistics, dispatch, and managerial professionals. Join the On-Site team today and discover for yourself what sets us apart!
Company Website: www.onsitehealthandsafety.com
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