**Pharmacy Technician ll**

**Shift: Monday-Friday 9:30 AM - 6:00 PM**

**Location** : This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of our Arizona Elevance Health PulsePoint location. **This position requires a AZ Board of Pharmacy certification.**

The **Pharmacy Technician ll** is responsible for the interpretation and data entry of moderately complex prescriptions, prior authorization processing, and troubleshooting adjudication issues.

**How you will make an impact:**

+ Verify member information and input data for the pharmacists.

+ Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs.

+ Processes prior authorization requests from physicians' offices and ensures compliance with Medicare requirements; informs relevant parties of all prior authorization determinations.

+ Provides resolution to grievances and appeals issues.

+ Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits.

+ Generates reports relating to rebates, physician utilization, Beers Criteria, Reliance members, and other ad hoc reports.

+ Maintains record keeping of prior authorizations, rebates, and monthly reports.

**Minimum Requirements:**

+ Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.

+ Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

**Preferred Skills, Capabilities, and Experiences:**

+ Experience in high volume mail order or specialty pharmacy preferred.

+ Experience in high volume call center/customer service preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.