**About Wells Fargo**

Wells Fargo & Company (NYSE: WFC) is a diversified, community based financial services company with $1.9 trillion in assets. Wells Fargo’s mission is to satisfy our customers’ financial needs and help them be successful. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through 7,500 locations, more than 13,000 ATMs, the internet (wellsfargo.com), and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 261,000 team members, Wells Fargo serves one in three households in the U.S. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations.

**Technology**

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers’ financial needs and help them succeed financially. The Wells Fargo Technology (WFT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day – both in the United States and across the globe – than any other division in our company.

Wells Fargo Technology’s goal is to exceed Wells Fargo customers’ expectations and directly enable them to succeed financially. Through technology and operations services, Wells Fargo Technology interacts with customers more than 12 billion times a year through branch, mobile, online, ATM and telephone transactions. Wells Fargo Technology impacts customers directly through systems availability and security, as well as indirectly, through Wells Fargo business partners who offer and deliver a myriad of products and services that meet customers financial needs. Wells Fargo Technology strives to be a competitive advantage for the company and effective information management is one example of where we can take our capabilities to a new level of excellence.

The Wells Fargo Technology team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. We also help customers by remaining trusted partners working with all lines of business (LOB) to develop and deliver value-added products and services. To do this, Wells Fargo Technology draws on the talents and motivation of thousands of technology team members across the enterprise.

**Data Management & Insights**

The Data Management and Insights (DMI) team is comprised of core functions focused on designing Wells Fargo’s future data environment. The team partners with the Technology organization to operate the infrastructure, providing analytic insights to drive and support business strategies. Read more about the team’s key functions, leadership and organizational structure, and strategic objectives.

Data Management and Insights (DMI) is transforming the way that Wells Fargo uses and manages data. The work enables Wells Fargo to empower and inform our team members, deliver exceptional experiences for our customers, and meet the elevated expectations of our regulators. The team is responsible for designing the future data environment, defining data governance and oversight, and partnering with technology to operate the data infrastructure for the company. This team also provides next generation analytic insights to drive business strategies and help meet our commitment to satisfy our customers’ financial needs.

**The Role**

**​​​​​​​​​​​​​​​​​​​​​​** This executive role is part of the Enterprise Data Management and Governance (EDMG) function that reports up to the Chief Data Officer, is part of DMI, and is responsible for effective and efficient execution of enterprise data management and governance.

The Head of Enterprise Data Issues Management will report to the Head of EDMG and will manage a team of data management professionals providing oversight to the remediation of complex issues, leadership and coordination of issues and corrective actions owned by EDMG, and review and validation of data management and data governance deliverables prior to delivery to Internal Audit or external regulators.

Responsibilities include:

+ Strategy - Define and implement the strategy for the Enterprise Data Issues Management group, inclusive of strategic direction of the group, financial planning, issues management, control and process optimization, resource plan, engagement model, communications plan, and employee engagement.

+ Validation - Define and execute a quality assurance / quality control approach to validate successful completion of data management and governance deliverables prior to delivery to 2nd / 3rd line of defense validation teams and external regulators, including review and validation of remediated data defects, remediation program deliverables and documentation, and required data governance artifacts (as needed).

+ Reg issue management - Provide leadership and oversight to the remediation of enterprise-wide data issues owned within EDMG, including program management, coordination across stakeholder groups, change management, identification, escalation and mitigation of risks, resource strategy, communications and reporting.

+ EDMG owned CAs - Define and execute corrective actions related to data management and governance deliverables owned by EDMG within enterprise-wide remediation programs, inclusive of remediation approach, resource strategy, and success criteria.

+ Issue Management - Manage and oversee portfolio of Issues owned by EDMG.

+ Partner with peers in product management to develop a strategy and document business requirements for tools and capabilities needed to support issues management, remediation and validation activities

+ Support RCSA affirmation process by updating maintaining the remediation and validation portions of the RAU service model, risks and controls.

+ Provide input to regulatory response letters and regulator requests for information for data related exams and inquiries.

+ Provide input to senior executive level materials in support of Head of EDMG and CDAO presentations to the Operating Committee members, management committees, the Board of Directors, and external regulators.

+ Develop and present updates to management committees and regulators on remediation programs, corrective actions, and validation activities.

+ Recruit and retain top talent aligned to the same objectives.

**Required Qualifications:**

+ 8+ years of Data Management, Business Research, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

+ 4+ years of Management experience.

**Desired Qualifications:**

+ Proven experience in data management and data governance for large Financial institutions including management.

+ 5+ years experience in one or more of issues management, change management, program management.

+ 5+ years experience in one or more of risk and control frameworks, audit validation methodologies, validation process design.

+ 5+ years experience in one or more of regulatory relations, regulatory examinations, regulatory issue remediation.

+ 2+ years experience engaging with operating committee members or their direct reports, and management committees.

+ Experience in risk or regulatory reporting.

+ Expertise in negotiation and conflict resolution.

+ Expertise in engaging with Audit functions, serving as a liaison to Audit.

+ Strong risk management, risk identification, escalation and mitigation skills.

+ Developing senior executive level presentations.

+ Executive level presentation and communication skills.

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$207,900.00 - $431,900.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

22 Feb 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-433593