**About this role:**

Wells Fargo is seeking a IAM Triage Lead Analyst (Lead Information Security Analyst) in Cybersecurity as part of Identity Access Management. Learn more about career areas and business divisions at wellsfargojobs.com

This role is responsible for investigating highly complex IAM issues and needs that require in depth knowledge of IAM processes, tools, and technologies at Wells Fargo to solve, ensuring rapid and accurate diagnosis and root cause assessment. This resource will advise projects or remediation activities by creating designs and strategies to meet the goals of the issue within triage.

**In this role, you will:**

+ **Triage**

+ Lead the assessment and resolution of complex IAM issues and needs ensuring proper categorization and resolution.

+ Perform detailed investigations to determine root cause and recommend solutions to prevent recurrence.

+ **Process Improvement:**

+ Assess complex IAM process issues to identify and mitigate risks, potential improvements, and efficiency enhancements to prevent recurrence.

+ Partner with the IAM Governance and Operations team to analyze IAM metrics to identify trends and areas for improvement.

+ Collaborate with product and engineering teams to define and design solutions, implement fixes and process improvements.

+ **Technical Leadership:**

+ Provide expert guidance in resolving complex IAM Issues

+ **Collaboration:**

+ Partner with IAM, Cyber and the broader Wells Fargo Technology (WFT) organization to resolve highly complex issues that involve identity and access management.

+ Provide data driven feedback to IAM product teams to help improve product quality, system or process resilience and user experience.

+ **Risk Management:**

+ Partner with IAM Governance and Risk partners to ensure proposed solutions to complex IAM issues address underlying risk, satisfy policy and regulatory requirements.

+ **Documentation:**

+ Develop and maintain detailed documentation of issues, resolutions, and process improvements to help contribute to knowledge base/best practices.

**Required Qualifications:**

+ 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 5+ years of experience in Identity and Access management, with a focus on triage, troubleshooting and resolution.

**Desired Qualifications:**

+ Experience with IAM Technologies and Tools (i.e., Authentication: Ping, Okta, MS Azure Active Directory); IGA: SailPoint; PAM: CyberArk, Beyond Trust, MFA: RSA Secure ID, Directory Services: MS Active Directory; Open LDAP; API Security and Access Management: Apigee, OAuth; Identity Analytic Tools: Gurucul, Saviynt;)

+ Strong understanding of IAM security principles, processes, and best practices such as principle of least privilege and zero-trust architecture

+ Proficient in Database, Cloud and OS security and principles

+ Deep understanding of Access Control and Authentication concepts such as Role-Based Access Control (RBAC), Identity Federation and Kerberos authentication protocols

+ Strong analytical and problem-solving skills

+ Ability to query and analyze data in databases and log files.

+ Proficiency in scripting languages such as PowerShell or Python

+ Experience with Cloud-based IAM Solutions such as MS Azure AD, OpenShift and Google Cloud

+ Excellent communication and people skills

+ Ability to work under pressure and manage multiple priorities

+ Experience and fluency in Financial Services and Technology

**Locations:**

+ 300 S Brevard St. - Charlotte, North Carolina

+ 1525 W WT Harris Blvd. - Charlotte, North Carolina

+ 2600 S Price Rd. - Chandler, Arizona

+ 550 S 4th St. - Minneapolis, Minnesota

+ 800 S Jordan Creek Pkwy - West Des Moines, Iowa

+ 1301 Solana Blvd. - Westlake, Texas

+ 194 S Wood Ave - Iselin, New Jersey

**Posting Statements:**

+ Job posting may come down early due to volume of applicants.

+ Required location(s) listed above. Relocation assistance is not available for this position

+ Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights, or other long – term incentive awards.

+ This position is not eligible for visa sponsorship

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $217,200.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

31 Mar 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-445201