Computer and Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Computer and Information Technology Field of Study

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Salary Breakdown

Computer User Support Specialists

Average

$55,190

ANNUAL

$26.54

HOURLY

Entry Level

$36,810

ANNUAL

$17.70

HOURLY

Mid Level

$48,380

ANNUAL

$23.26

HOURLY

Expert Level

$78,290

ANNUAL

$37.64

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

280

Current Available Jobs

24,010

Projected job openings through 2030


Sample Career Roadmap

Computer User Support Specialists

Job Titles

Entry Level

JOB TITLE

Computer Support Person

Mid Level

JOB TITLE

Entry-level Support Person

Expert Level

JOB TITLE

Intermediate Support Person


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Systems Engineer II
    Komatsu    Tucson, AZ 85702
     Posted about 12 hours    

    Systems Engineer II

    Date: Dec 2, 2024

    Location:

    Tucson, AZ, US, 85706

    Req ID: 31748

    Onsite or Remote: Onsite Position

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

    We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

    The Company

    Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We’re more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas, and be yourself.

    Job Purpose

    The Applied Sciences department designs and develops real-time optimization engines for automated and manned systems across the mining value stream with special focus on load & haul operation. In addition, it researches and develops predictive models based on data analytics on the cloud and on the edge.

    The Applied Sciences department is looking for a Systems Engineer to help to design and develop flexible and scalable solutions for some of the most complex challenges in large-scale computing.

    Travel Requirements

    Job Duties and Responsibilities

    Business Requirements: Create and maintain Business Requirements Analysis documents

    + Work with SME's and stakeholders to understand, clarify and prioritize Business Requirements with clear success criteria.

    + Ensure designers, developers, and stakeholders understand the requirements, system structure, deployment configurations, and underlying behaviors of the integrated entities.

    System Requirements: Create mapping of Business Requirement to technical User Stories to implement solutions (functional and non-functional requirements) for traceability.

    + Manage changes in requirement & design during the design and development,

    + Ensure solution components by different teams and their integration satisfy the BR,

    + Identify gaps and risks; work with team leads to create and plan a solution accordingly

    Technical Design Documents: Create and maintain Component Design Documents

    + Ensure components are correctly reflected on System Context and Container Diagrams (

    + Ensure the documentations follow the structures and templates defined; contribute to improve the structures and templates

    Required Skills

    + PhD. in Systems or Industrial Engineering or related

    -or-

    ​​​​​​​M.Sc. in Systems or Industrial Engineering or related with 3+ years’ experience

    + Coding skills in at least one major object-oriented language (C#, Kotlin, Java, C++)

    + Demonstrated knowledge of software engineering best-practices, patterns and anti-patterns

    + Ability to create and maintain large and complex system architectures

    + Solid understanding of performance-critical, real-time, highly available and distributed systems

    + Strong analytical skills, experience with domain modeling and requirement elicitation

    + Demonstrated problem-solving ability and attention to details

    + Outstanding interpersonal and communication skills

    + Experience with Agile methodologies

    Desired Skills

    Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Nearest Major Market:Tucson


    Employment Type

    Full Time

  • Accounts Payable Systems Analyst
    Freeport-McMoRan    Phoenix, AZ 85067
     Posted about 12 hours    

    Accounts Payable Systems Analyst

    Requisition ID: 136087

    Location:

    Phoenix, AZ, US, 85040

    Category: Information Systems

    Share this Job

    Why You Should Apply For This Job:

    **Why You Should Apply for This Job**

    _At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career._ **_Apply Today!_**

    **Where You Will Work **

    Our global headquarters is in Phoenix, Arizona. Several hundred employees support global operations in finance, human resources, information technology, planning and more from the main office, satellite offices or online. As a Hybrid employee, you’ll engage in virtual collaboration as well as attend in-person meetings at our Collaboration Hub in Phoenix or at one of our site locations. The Collaboration Hub provides an open, flexible workspace for individuals and teams to come together for various business needs. Amenities at the Hub include a working café, phone booths and meeting rooms with technology tools for virtual and in-person collaboration. In-person attendance may vary based on the position and department requirements.

    Phoenix is the capital of the Grand Canyon State and enjoys mostly bright skies throughout the year. It is the perfect place if you enjoy the outdoors, love sports, concerts and other big city amenities or technology. There are great neighborhoods around Phoenix, with easy access to a major city, nature, the arts and many more amenities.

    **Description**

    Analyze system interfaces by reviewing audit reports and logs. Troubleshoot issues detected and perform root cause analysis. Perform configuration changes and maintain security roles and groups within AP Imaging and Workflow systems. Perform UAT testing on behalf of AP with all applications. Act as point person for all AP global partners and support EDI suppliers.

    + Provide leadership and system support functions for SAP, CAS, AP Imaging Systems, and electronic invoicing; this includes system access, UAT testing, maintaining security roles and groups

    + Analyze multiple audit reports and exercise judgment to determine root cause and correct issues and improve processes

    + Troubleshoot system interface failures and perform root cause analysis; coordinating with other MIS teams as needed

    + Provide support and excellent customer service to internal and external customers

    + Continuously strive for standardization in the Accounts Payable process and best practice solutions

    + Reconcile supplier statements, audit for misapplied payments or duplicate billings, identify missing invoices and determine root cause for delay

    + Exercise judgment to correct problem invoices and provide direction

    + Perform other duties as requested

    **Qualifications**

    **Minimum Qualifications**

    + High School diploma or GED with continuing education in Finance or Business related field **and** four (4) years of Accounts Payable experience in a high volume fast-paced environment

    + Two (2) years minimum experience with system interfaces and analyzing audit reports and logs

    + Two (2) years minimum experience with a help desk/ticket environment

    + Strong Excel skills

    + Ability to multi-task multiple deadlines in a fast paced environment

    **Preferred**

    + Bachelor’s degree preferred in Finance, Accounting, or Information Technology **and** (3) years of experience

    + Business Analyst experience

    + Must be proficient in Microsoft Office

    + Experience in system conversions and interfaces

    + Must be able to coordinate with technical resources to resolve issues

    + Experience in OCR processing

    + SAP experience

    **Criteria/Conditions**

    + Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English

    + Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards

    + Must be able to work in a potentially stressful environment

    + Must be able to sit at a computer for long periods of time

    + Ability to lift twenty (20) pounds

    + Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required

    + Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing

    **What We Offer You**

    The estimated annual pay range for this role is currently **$62,000-$85,000** **.** This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Click here to view a sample of Total Rewards Estimate for this role.

    + Affordable medical, dental and vision benefits

    + Company-paid life and disability insurance

    + 401(k) plan with employer contribution/match

    + Paid time off, paid sick time, holiday pay, parental leave

    + Tuition Assistance

    + Employee Assistance Program

    + Discounted insurance plans for auto, home and pet

    + Internal progression opportunities

    + Learn more (https://jobs.fcx.com/content/Benefits/?locale=en\_US) about our competitive and comprehensive benefits package!

    **What We Require**

    Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing as allowed by applicable laws.

    **Equal Opportunity Employer**

    _Please be advised Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to [email protected]._


    Field of Study

    Energy & Utilities

    Employment Type

    Full Time

  • Mainframe Systems Programmer- TSS
    Ensono    Phoenix, AZ 85067
     Posted about 12 hours    

    Mainframe Systems Programmer- TSSRemote - United StatesJR011164

    Position Summary

    The Mainframe System Programmer of Technical System Services primary duty is to provide expertise in solving system related problems. Secondary duties involve applying vendor software license keys, updating hardware configurations.

    Position reports to Manager, MF System Programming

    Key Areas of Focus for this Role

    + Team members are to be available for and to respond to problem calls from operations, or other mainframe support teams.

    + Research reported issues to determine cause and best circumvention and/or resolution, enlisting resources from other teams and customer, as required to provide best response time.

    + Take actions to implement circumvention/resolution and verify results.

    + Communicate to both customer and management the status of issues at intervals during resolution process.

    + Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.

    + Process configuration changes of processors and equipment to meet requirements of customers.

    + Maintain list of vendor software used by customer requiring a product enablement code, documentation on means and method of applying the codes, and expiration data on the products. Apply code updates as necessary to keep products functional.

    + Aid and assist other mainframe teams as required to support them and our clients.

    What the Ideal Candidate Brings to this Role

    _Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._

    **Required Qualifications**

    + Position requires 5 – 10 yrs. supporting MVS z/OS system environments working with components, subsystems, and any attendant OEM products.

    + Candidates must possess thorough understanding of mainframe operating system principals and subsystem components.

    + Team members must be able to work independently and take responsibility for system and subsystem recovery including critical OEM products.

    + Experience using various system monitoring software in problem determination, particularly for performance/response problems.

    + Strong analytical skills required for quick problem determination and isolation of root cause with emphasis on required recovery actions to minimize impact to client business.

    + Able to perform Stand-alone and SVC dumps to aid vendor diagnostics.

    WhyEnsono (https://www.ensono.com/company/culture/) ?

    Ensono is a place we unleash Associates to **_Do Great Things_** – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

    + We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

    + Unlimited Paid Day Off (PDO) Plan

    + Two robust health plan options through Blue Cross Blue Shield

    + 401(k) with a generous company match

    + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

    + Depending on location, ability to take advantage of fitness centers

    + Wellness program

    + Flexible work schedule

    Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

    Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

    If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

    JR011164


    Employment Type

    Full Time

  • Senior zOS Mainframe Systems Programmer
    Ensono    Phoenix, AZ 85067
     Posted about 12 hours    

    Senior zOS Mainframe Systems ProgrammerRemote - United StatesJR011174

    Position Summary

    The Senior Mainframe Systems Programmer provides support for on-going projects that require the installation, testing, and implementation of new z/OS operating systems and other ‘system’ software. Also, the maintenance and debugging of systems software. Research and evaluation of new software and hardware products, assisting team members and other areas with technical questions and problem resolution. Monitoring and tuning of systems software. Functional knowledge, use of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, and other z/OS supporting systems software. Note: This is not an Applications Programming position.

    Key Areas of Focus for this Role

    · Participate in On-call Schedule.

    · Incident / Problem resolution

    z/OS & Tools your main tasks are related to:

    · Incident, change and problem handling.

    · Configuration and customization.

    · Setup of parameters.

    · Communication with vendors.

    · Participation/contribution to technical projects.

    · Solid understanding of z/OS and related product software z/OS.

    · PARMLIB configuration and JES2 customization.

    · Ability to support in solving problems and implementing changes on z/OS environments.

    · Working knowledge of TSO/ISPF, SDSF, JCL.

    · Good written and verbal skills.

    · Strong analytical and problem-solving skills.

    What the Ideal Candidate Brings to this Role

    Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

    Required Qualifications

    · Minimum of 7+ years of experience within a mainframe environment within a large enterprise or equivalent combination of education and experience

    · Bachelor’s degree required and/or equivalent work experience

    · Knowledge and understanding of z/OS and z/OS installation and maintenance including SMP/E.

    · Strong knowledge of TSO/ISPF, SDSF, JCL.

    · Strong knowledge of Unix System Services (USS)

    · Strong knowledge of Unix System Services (USS) file system management and security

    · Ability to work well as a team member.

    · Stress resistant in case of Major Incident- and/or emergency situations.

    · Good interpersonal, verbal and written communication skills

    · Customer Service skills at management level

    · Good collaboration and teamwork skills

    · Must be self-motivated.

    · Strong analytical skills and problem-solving capabilities.

    · Good planning and organizational skills.

    · Initiative and good learning abilities.

    Other Qualifications

    · Ability to perform skill set of a Mainframe System Programmer

    · Ability to perform moderately complex ISV installations

    · Knowledgeable in z/OS security.

    · Knowledgeable in z/OS systems programming functions.

    · Understand z/OS services structure, Parallel Sysplex, Catalog management.

    Why Ensono?

    Ensono is a place we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

    · We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

    · Unlimited Paid Day Off (PDO) Plan

    · Two robust health plan options through Blue Cross Blue Shield

    · 401(k) with a generous company match

    · Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

    · Depending on location, ability to take advantage of fitness centers

    · Wellness program

    · Flexible work schedule

    Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

    Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

    If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

    JR011174


    Employment Type

    Full Time

  • IT Business Analyst - Remote
    DriveTime    Tempe, AZ 85282
     Posted about 12 hours    

    **What’s Under the Hood**

    DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

    The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

    **That’s Nice, But What’s the Job?**

    The role of IT Business Analyst takes on a different meaning in every company. Here at DriveTime, the emphasis is on enabling "Business" value through IT solutions. On a daily basis, you are responsible for eliciting requirements on updates and enhancements to DriveTime applications, but this role is so much more than requirements writing. From API integrations and database structures to page layouts and built-from-scratch applications, you are an expert at digging in and understanding how systems work together. In business meetings you are the technical voice who can speak to the systems impact. In discussions with developers, you are the voice of the business advocating for your customer. You really get the big picture and business goal, and are adept at translating that into the details needed for your team to make the goal a reality. You play an integral, collaborative role in feature development, from business ask through user acceptance testing and deployment.

    **Our IT Business Analyst responsibilities are to:**

    · Work with Product Owners and end users to develop thorough requirements

    · Create concise and relevant project artifacts and build reports that tell a story

    · Work as a member of cross-functional teams to help design solutions

    · Develop user stories centered on the business value

    · Work with a team of developers to ensure requirements are met and provide insight during development

    · Create test strategy/scenarios based on feature/project scope

    · Understand how individual test cases (within the test pyramid) provide coverage of the scenarios

    · Identify regression suites/testing that is needed for a feature/project

    · Assist Team with manual testing as needed, perform exploratory testing

    · Assist Solutions Owner in entering, triaging and managing bugs

    · Communicate with all levels of the organization (end users - sr. executive level)

    · Function as a subject matter, process, and operational expert for supported Product Line

    · Assist in troubleshooting complex systems issues

    **So What Kind of Folks Are We Looking for?**

    · **Organization and time management skills in spades. ** You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize then re-prioritize again.

    · **Expert in relationships!** You’ve probably taken multiple personality assessments, know what Emotional Intelligence is, and pride yourself on your ability to build relationships based on mutual trust and respect.

    · **Excellent verbal and written communication skills - ** the ability to talk and write with confidence, charisma and competence for a wide variety of audiences.

    · **Detail-oriented. ** Okay we know it’s on about every job description - but we really mean it!

    **The Specifics.**

    · You’ve got a minimum of 5 years’ Business/Solutions Analysis experience, preferably working in an Agile environment.

    · Whether it be homegrown IT systems or out-of-the-box software implementations, you’ve worked on systems that are used company-wide by lots of users.

    · Collaboration, collaboration and one more time, collaboration. You are an experienced liaison who can bring all stakeholders together and, more importantly, get them to agree.

    · Creating workflows, brainstorming use cases and coming up with clear, concise user stories are finely honed skills for you.

    · It’s in the job title. You’ve got solid analytical skills. Be it tables of data or end-user flows, you know how to analyze and organize.

    · Once you’ve analyzed and organized, you can create a compelling story with your excellent written and verbal skills.

    · Understand how to build a test strategy including positive/negative testing, boundary testing, etc.

    · Working knowledge of the Test Pyramid and how it impacts test strategy and test case design

    · Bonus: Risk-based testing strategies

    · You are a highly motivated self-starter who doesn’t need to be micromanaged. You think with a business owner mindset and are consistently anticipating business needs.

    · Financial Services, Auto Lending, or similar industry experience a plus

    **Nice to Haves.**

    While the Microsoft Office Suite is a given (Word, Excel, Visio, PowerPoint, Project), experience working in or using any of the following applications is a plus

    · Microsoft SQL

    · Tableau

    · Application Insights

    · Miro

    · Target Process, Jira or other SDLC board management tools

    · Azure DevOps

    · Adobe Creative Suite (Photoshop, Illustrator, XD)

    · Balsamiq or any other wireframe tool

    Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

    \#Dice

    **So What About the Perks? Perks matter**

    + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

    + **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

    + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

    + **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

    + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

    + **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

    + **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!

    + **Give Us a Reason (or not), and We’ll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.

    + **Smart-Casual Dress.** Come dressed in jeans (you’ll fit right in with the rest of us).

    + **Paid Time Off & Paid Holidays.** Not just lip service: we work hard, to play hard.

    **Anything Else? Absolutely.**

    DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

    Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

    And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!


    Employment Type

    Full Time

  • Associate Systems Analyst
    BECU    Remote, AZ
     Posted about 12 hours    

    As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.

    BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

    To learn more visit becu.org/careers.

    **PAY RANGE**

    The Target Pay Range for this position is $40.05-$48.89 hourly. The full Pay Range is $31.06-$57.98 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

    **BENEFITS**

    Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

    **IMPACT YOU’LL MAKE:**

    As an Associate Systems Analyst at BECU, you will be at the heart of transforming end-user requirements into impactful system solutions, collaborating with leaders and engineering teams to bring these ideas to life. Your expertise will be instrumental in shaping technology that empowers our teams and members, driving positive change across the organization. By refining requirements, designing specifications, and leveraging your understanding of programming languages and operating systems, you'll ensure that technical solutions align with our vision and mission. This is your chance to grow, innovate, and help shape the future of BECU’s technological landscape.

    **** Remote work allowed within WA, OR, ID, AZ, TX, SC and GA****

    **WHAT YOU’LL DO:**

    + **Define Business Value:** Collaborate on product or program business cases, helping to identify business value and outcomes, and evaluating technology solutions that align with our goals.

    + **Collaborate on Roadmaps and Goals:** Work with peers and end-users to map out project roadmaps, document goals, and define sprint objectives that bring value to the team. Use workshops to capture requirements, build use cases, and refine processes.

    + **Refine Requirements:** Analyze and refine requirements and acceptance criteria to ensure alignment with BECU’s technical and business objectives.

    + **Coordinate with Vendors:** Translate functional specifications for software vendors, and ensure timely, quality delivery that meets BECU’s standards.

    + **Support Testing and Resolution:** Partner with other IT experts to develop test plans, identify and resolve bugs, and fine-tune technical solutions that align with our technical infrastructure.

    + **Document and Support Business Objectives:** Support business units by documenting objectives and aligning them with technical roadmaps, identifying how business goals impact people, processes, and systems.

    + **Support Product Lifecycle Management:** Provide operational support throughout the product lifecycle, including configuration, troubleshooting, performance monitoring, and planning for application upgrades and maintenance.

    + **Facilitate Effective Communication:** Serve as a liaison between end-users, vendors, and IT departments, ensuring effective communication to resolve issues in both production and development environments.

    + **Update Technical Documentation:** Regularly update technical documentation to reflect software changes and support the team by conducting walk-throughs and demos with development and business stakeholders.

    + **Create User Resources:** Prepare system requirements, functional specs, user manuals, technical handouts, and operational manuals to ensure ease of use and access for deployed applications.

    + **Be available on an on-call basis** to respond to pending issues or problems arising during non-business hours and provide support and response.

    This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

    **WHAT YOU’LL GAIN:**

    We’re looking for people who are passionate about making a difference and growing their technical skills. Here’s what makes this role an excellent opportunity:

    + **Career Growth:** A clear path for advancement in technical and analytical skills, with opportunities to expand your impact and influence across teams.

    + **Diverse Methodologies:** Exposure to various change methodologies (Agile, Lean, TDD, Waterfall) to expand your knowledge and application of each approach.

    + **Hands-on SQL Experience:** Deepen your expertise with SQL, relational databases, and reporting and validation techniques to enhance your skill set.

    + **Problem-Solving Challenges:** Develop your troubleshooting skills with hands-on use of tools like Splunk and AppDynamics, allowing you to address functional and technical challenges head-on.

    + **Agile Tools Experience:** Work with cutting-edge tools, including Azure DevOps and JIRA, as part of an Agile development environment.

    + **Collaborative Culture:** Join a team that values input, collaboration, and innovation. You’ll work with end-users, vendors, and multiple IT experts to drive meaningful solutions.

    **QUALIFICATIONS:**

    **Minimum Qualifications**

    + Bachelor’s degree in a technical/related discipline required, or equivalent work or education related experience.

    + 2 years of experience working with business software applications required.

    + Experience in configuring and maintaining production systems in a team environment.

    **Preferred Qualifications**

    + Knowledge of financial institutions and batch processing methodologies.

    + Experience assisting with supporting and delivering the full system development life cycle and its various phases (including user story creation, test planning, test execution, CI/CD pipeline support, production implementation and break-fix production issue resolution)

    + Knowledge of SQL and/or various relational database concepts and languages required, including multiple methods for analyzing, reporting and validating data at the source (eg. SQL queries).

    + Troubleshooting problem-solving skills to identify problems from a functional perspective.

    + Experience managing solutions delivered in multiple programming languages and technical environments required.

    + Experience with multiple methods for creating and communicating strong business cases, including financial analysis, strategic alignment and risk analysis

    + Experience planning, organizing, scheduling, and implementingchanges in accordance with BECU and industry change management methodologies.

    **J** **OIN THE JOURNEY:**

    Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

    \#BECU #YourGrowth #BECUJourney

    **EEO Statement:**

    BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

    **Job Alerts:** If you would like to be kept informed of new potential opportunities, click here (https://becu.wd1.myworkdayjobs.com/en-US/External/jobAlerts) . You will be asked to create an account if you do not already have one.

    From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.

    As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.


    Employment Type

    Full Time

  • Application/Systems Analyst Senior
    ASM Research, An Accenture Federal Services Company    Phoenix, AZ 85067
     Posted about 13 hours    

    Supports the design and management of systems over the entire lifecycle from inception to phase-out. Supports the creation, analysis, and enhancement of internal IT processes, creating scripts to automate internal workflows. Supports routine systems operations and maintenance of infrastructure services. Performs routine tests and documents system issues. Helps develop technical specifications based on user needs.

    + Supports integrated functionality, usability, reliability, performance and support requirements of a system.

    + Design and develop reusable components, code and document custom automation frameworks, maintain scripts, and update these items as needed to build continuous delivery pipelines, ensuring rapid availability of the product.

    + Installs, configures, tests, and maintains operating systems, applications software, and system management tools.

    + Addresses the day-to-day management and maintenance of infrastructure services, systems, applications, and hardware usage.

    + Analyzes user needs and shapes the assembly of well-documented functional requirements and technical specifications.

    + Helps develop technical specifications, interface control documents, test plans and procedures, analyzes configuration and processing solutions, and tests conformance to specifications.

    + Analyzes business operations and processes to identify opportunities for process improvement, management control of work, or automation. Generates process and solution options and reviews with appropriate stakeholders.

    + Provides analytical support in the conceptualization, development, and implementation of robust, inter-linked systems.

    + Researches and documents analysis in technical reports and presents findings and recommendations to meet program requirements.

    + Conducts technical evaluation, design and readiness reviews, and quality control.

    + Develops solutions by preparing and evaluating alternative workflow solutions, validate results by testing programmers, and ensure operation by training client personnel and providing support.

    **Minimum Qualifications**

    + Bachelor’s Degree in Information Technology, Computer Science, other relevant field, or equivalent relevant experience.

    + Advanced computing certification required.

    + 2-5 years of experience in Systems Engineering/Analysis.

    **Other Job Specific Skills**

    + Attention to detail, and a commitment to quality work.

    + Ability to elicit, analyze, document, and validate the system requirements that support the required system changes to meet the business need.

    + Must have the ability to work under aggressive deadlines, manage multiple tasks, and prioritize as necessary.

    + Excellent analytical, comprehension, communication, writing, and interpersonal skills.

    + Knowledge of server operating systems, network fundamentals and architecture, and database applications.

    + Ability to provision, install, configure, operate, and maintain systems hardware and software and related infrastructure.

    + Ability to work with various programming languages, operating systems, and computer hardware platforms.

    + Capability to creatively solve requirements needs.

    + Experience applying process and systems engineering, analytics and operations research methods at every phase of a project.

    EEO Requirements

    It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

    All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.


    Employment Type

    Full Time

  • Lead .NET Software Developer
    U-Haul    Phoenix, AZ 85067
     Posted 1 day    

    Location:

    2727 N Central, Phoenix, Arizona 85004 United States of America

    This position is 100% remote/work from home.

    U-Haul is searching for a talented Lead Software Developer to join our team. Come join a stable and ever-expanding IT organization to be part of the quest to elevate us to the next level.

    About the Job

    The position is with a software development team that develops and maintains a suite of tier one, mission critical enterprise applications and services used by numerous U-Haul business teams and thousands of U-Haul field locations. Every member of the team makes important contributions which have a direct and significant impact on U-Haul’s business operations.

    We have recently transitioned to supporting both in-office and 100% work from home (remote) employment. In this regard, we have strived to maintain and build upon a positive work environment which emphasizes close collaboration amongst team members and with business teams across U-Haul.

    About You

    We are looking for a Lead Software Developer who is highly skilled in the ability to apply critical thinking and structured programming fundamentals to real world problems. U-Haul uses the Microsoft development stack (e.g., C#, MVC, SQL, Entity Framework, HTML 5, CSS, Angular, Web API, jQuery, ASP.Net, and T-SQL), along with non-Microsoft supporting technologies (like Apache Kafka, SPAs, Reddis, etc.) to solve its business problems. We do this through technologies such as web apps and web APIs, and various types of backend persistence, including SQL.

    The primary roles and responsibilities of this position include the following:

    + Technical lead for product-level software development projects, major technical initiatives. Lead small technical teams through larger-scale software development projects.

    + Directly collaborates with business stakeholders and software development managers on requirements gathering, project and feature scoping. Starting with higher level business and technical requirements, independently estimates and breaks down the work.

    + Ability to communicate high-level technical plans and concepts to both business and technical stakeholders.

    + Owner for major SW process areas, such as SCRUM and release management.

    + Owner and technical lead for large, tier one, mission-critical applications.

    + Writes code that is easily maintainable, highly reliable and demonstrates knowledge of common programming best practices

    + Expert-level troubleshooting and problem solving, spanning software, systems and databases. Use a wide array of tools and techniques to identify the root cause and implement robust technical solutions.

    + Expert-level knowledge of architectural patterns and system design concepts and their applicability.

    + Serve as a technical lead: mentor, train and support other software developers, perform design & code reviews.

    + Excellent technical judgement and decision making. Effectively prioritizes and works through problems which are ambiguous, have incomplete specifications and are complex in nature.

    + Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution.

    Why Should You Apply?

    + Competitive Compensation

    + Potential for work from home and flexible work schedules

    + Latest technologies

    + Team that Emphasizes Collaboration

    + Positive Team Culture founded by team self-organization principles.

    Experience/Education/Training:

    + 8+ years of professional software development experience.

    + 4+ years of experience in a senior or lead role providing technical leadership to other software developers.

    + Bachelor's Degree in Computer Science or related field

    + Must be a U.S. citizen or have proof of U.S. employment authorization for this position.

    About U-Haul IT Team

    U-Haul is heavily investing in transforming our applications and reporting systems to a hybrid cloud architecture model. The company culture is one of high team-orientation, that loves to dig in and learn new technologies, and help teammates be the best they can by constant learning, coaching and process improvement.

    Perks of joining the U-Haul fleet:

    Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be. Here are just some of the programs U-Haul has available:

    + Full Medical coverage

    + Prescription plans

    + Dental & Vision Plans

    + New indoor fitness gym

    + Gym Reimbursement Program

    + Registered Dietitian Program

    + Weight Watchers

    + Onsite medical clinic for you and your family

    + Career stability

    + Opportunities for advancement

    + Valuable on-the-job training

    + Tuition reimbursement program

    + Free online courses for personal and professional development at U-Haul University®

    + Business and travel insurance

    + You Matter Employee Assistance Program

    + Paid holidays, vacation, and sick days

    + Employee Stock Ownership Plan (ESOP)

    + 401(k) Savings Plan

    + Life insurance

    + Critical Illness/Group Accident

    + 24-hour physician available for kids

    + Subsidized gym/ membership

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Mindset App Program

    + 50%Discounts on cell phone plans, hotels, and more

    + LifeLock identity Theft

    + Savvy consumer wellness programs- from health care tips to financial wellness

    + Dave Ramsey’s SmartDollar Program

    + U-Haul federal credit union

    + Wellness Program

    + Compensation: $105,000.00 to $145,000.

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


    Employment Type

    Full Time

  • Compliance Systems Analyst
    Tucson Electric Power    Tucson, AZ 85702
     Posted 1 day    

    **Compliance Systems Analyst**

    Company **Tucson Electric Power**

    Location **Tucson, AZ**

    Requisition ID **5767**

    **About Us**

    UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

    We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

    **Your Employer of Choice**

    Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

    We create opportunities for employees to thrive through:

    + **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

    + **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

    + **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

    Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

    **Job Description - Compliance Systems Analyst**

    As a Compliance Systems Analyst, you will play a pivotal role in ensuring the integrity and compliance of our IT and critical infrastructure systems. You will be an integral part of a diverse and dynamic team, collaborating across various departments within the enterprise. This position offers a unique opportunity to work with new, upcoming technologies, explore renewables, delve into financial systems, and contribute to the evolution of automation within our organization.

    What you will do:

    + Assist in designing and implementing processes to ensure compliance program requirements are met.

    + Designs information systems to support business processes.

    + Participate and assist in audit process and documentation.

    What you bring:

    + Critical Infrastructure Protection (CIP) and Sarbanes-Oxley (SOX) requirements or compliance experience.

    + Technical understanding of IS systems.

    + Experience with compliance audits.

    + Desire to continuously learn and develop skills.

    **Full job description

    **Position Description**

    Oversee the development and management of information systems that support NERC Critical Infrastructure Protection (CIP), Sarbanes-Oxley (SOX) and other compliance programs. Design IT solutions based on business requirements. Assist IT personnel and business clients in the use of processes, information technology and application systems that support compliance programs.

    **Position-Related Responsibilities**

    + Assist in developing and implementing operational standards and processes that meet the needs for business area compliance with NERC CIP, Sarbanes-Oxley (SOX) and other compliance programs standards and requirements.

    + Assist in directing operational activities to ensure UniSource compliance with NERC CIP, Sarbanes-Oxley (SOX) and other compliance programs standards requirements, WECC and other data requests and mitigation plans.

    + Coordinate SME activity from IS, EMS, Substations and Generation networks to meet the needs of the Regulatory Compliance, internal audit and external audit groups relative to NERC CIP, Sarbanes-Oxley (SOX) and other compliance programs.

    + Transfer knowledge about the NERC CIP, Sarbanes-Oxley (SOX) and other compliance programs standards and company processes to others to help build the company’s knowledge base and culture of compliance.

    + Designs information systems to support business processes. Develops program specifications, data access, output reports, and input specifications or designs.

    + Assures new or modified application systems are consistent with the operating requirements of existing interfaces to other systems.

    + Performs feasibility evaluations, estimates system analysis and programming time, computer resources, and related costs.

    + Coordinates with clients to define business problems, develop system requirements and determine solutions, including evaluating alternatives to satisfy the requirements.

    + Provides suggestions to clients or management for the improvement of existing or proposed systems to enhance the functionality being delivered.

    + Assists clients with understanding the operations and capabilities of their information systems.

    + Utilizes project management techniques to develop project plans and track progress to optimize project resources. Coordinates project priorities with team members and other team leads.

    + Participates in a team environment and performs assignments as requested by the group or team lead. Performs the project leader role for small to medium projects by assigning, directing and reviewing the work of team members.

    + Plans multiple project assignments and coordinates priorities with team leads and clients.

    + Continually increases understanding of utility business functions and processes.

    + Performs other job-related duties as assigned by management.

    + Serves as a mentor to other personnel to enhance their capabilities.

    + Efficiently utilizes Information Services standards, tools, equipment, and training.

    + Conforms to corporate procedures and Information Services guidelines.

    + Maintain a high level of knowledge regarding current and future NERC CIP standards, requirements and other information related to NERC CIP compliance. Maintain knowledge of other standards the company must comply with, such as Sarbanes-Oxley (SOX), Health Insurance Portability & Accountability Act (HIPAA) and other compliance programs.

    + This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

    **Knowledge, Skills and Abilities** (Relevant equivalent education and experience will be considered.)

    _Minimum Qualifications_

    Compliance Systems Analyst

    + A minimum of 4 years of experience in the Engineering, Information Services, Compliance or related fields.

    + Bachelor’s degree in Engineering, Management Information Systems, Computer Science or related disciplines. Equivalent combination of education, certifications and experience may be considered in lieu of bachelor’s degree.

    Senior Compliance Systems Analyst

    + A minimum of 10 years of experience in the Engineering, Information Services, Compliance or related fields.

    + Bachelor’s degree in Engineering, Management Information Systems, Computer Science or related disciplines. Equivalent combination of education, certifications and experience may be considered in lieu of bachelor’s degree.

    _Preferred Qualifications_

    + Experience with devices used in the production, transmission and distribution of energy is strongly preferred.

    + Experience with and understanding of information systems used in a utility is preferred.

    + Regulatory experience, preferably with NERC, NERC CIP or Sarbanes-Oxley.

    + Comprehensive knowledge of information technology, security, hardware and software, and demonstrated ability to keep abreast of new technologies.

    + Demonstrated experience in project management, systems analysis, systems design, systems quality or systems operations

    + Demonstrated ability to work both independently and as part of a team.

    + Ability to multitask effectively and to work with ambiguity.

    + Excellent communication skills, both verbal and written.

    + A high degree of human relation skills are required to develop and maintain positive relations with other areas of the company.

    **Pay Rate:** $72,000 - $126,000 depending on experience

    **All job offers are contingent on successful completion of a pre-employment drug screen and background check.**

    California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.


    Employment Type

    Full Time

  • Programmer Analyst I - Sr (GIS Applications)
    Tucson Electric Power    Tucson, AZ 85702
     Posted 1 day    

    **Programmer Analyst I - Sr (GIS Applications)**

    Company **Tucson Electric Power**

    Location **Tucson, AZ**

    Requisition ID **5765**

    **About Us**

    UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

    We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

    **Your Employer of Choice**

    Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

    We create opportunities for employees to thrive through:

    + **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

    + **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

    + **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

    Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

    **Job Description - Programmer Analyst I - Sr (GIS Applications)**

    Check us out. We think you'll like it here!

    Be Part of Our Story. (https://docs.tep.com/rewarding-careers/)

    We are excited to announce an exceptional opportunity for the position of **GIS Programmer Analyst I, II, III, or Sr** In Tucson, AZ, USA. We are seeking a talented and innovating individual who can create new custom solutions to integrate enterprise applications both internally and with vendors and partners, ensuring on-time, cost-effective delivery with minimal system and business impact while maintaining compliance with IT & product architecture.

    **What you will do:**

    + Responsible for supporting complex enterprise-wide IT applications used by multiple business units and external partners.

    + Assists IS personnel and consulting with business clients in the use of information technology and application systems.

    + Collaborating with application vendors, application service providers, SaaS, and cloud computing providers to meet UNS business needs will be a core part of your role.

    + Work closely with the IT enterprise Architecture team to ensure application architecture is consistent with overall IT architecture direction.

    **What you will bring:**

    + Enterprise GIS administration

    + Principles of Cartographic Design

    + Understanding of vector and raster GIS data types

    + Relational Database Management and SQL

    + Experience managing enterprise spatial data

    **Preferred Product Expertise:**

    + ArcGIS Pro, ArcGIS Experience Builder, ArcGIS Dashboard, Survey123, Utility Network for ArcGIS, ArcGIS Runtime SDK for .NET, Electric Utility Experience, IBM Maximo, Work and Asset Management systems, SBS'S Automated Utility Design, AutoCAD, SQL Server, Windows Server, IIS

    **Preferred Technical Skills**

    + ArcGIS Enterprise Administration, Utility Design Administration, Python, JavaScript, ARCADE, T-SQL, .Net, C#, ArcGIS Enterprise Administration, ArcGIS API for JavaScript, Spatial database administration.

    If you are looking for an exciting opportunity to showcase your skills and contribute to a dynamic team, we encourage you to apply for this position.

    *Full job description

    **Position-Related Responsibilities**

    + Designs, develops, troubleshoots, supports, and configures information systems to support business processes across multiple departments and business units.

    + Develops designs, program specifications, data access, output reports, and input specifications. Assures that the design, programming, testing and documentation for assigned systems are correct, complete and up-to-date.

    + Designs, develops, troubleshoots, and maintains software interfaces to enterprise systems using approved SOA middle-tier tools as defined in the IT corporate standards.

    + Reviews work requests from clients and develops estimates for work to be performed based on industry standard estimation methodology.

    + Gathers business requirements and recommends solutions to clients for the improvement of existing or proposed systems to enhance the functionality being delivered.

    + Works with off shore partners under a global delivery model as required.

    + Collaborates with IS infrastructure, network and security teams to develop technical requirements necessary to implement a successful project with minimal risk.

    + Educates clients in understanding the operations and capabilities of their information systems.

    + Participates in a team environment and performs assignments as requested by the group or team lead. Executes multiple project assignments and coordinates priorities with team leads and clients.

    + Continually increases the understanding of utility business functions and processes and functionality in chosen technology track.

    + Efficiently utilizes Information Services standards, tools, equipment, and training.

    + Conforms to corporate procedures and Information Services guidelines.

    + Works with internal and external auditors to validate application controls and compliance.

    + Develops software testing, validation requirements, and use cases during the design process.

    + Performs other job-related duties as assigned by management.

    _Programmer Analyst II – III:_

    + Performs feasibility evaluations, estimates system analysis and programming time, computer resources, and related costs.

    + Performs the project leader role for small projects, directing and reviewing the work of team members.

    + Serves as a mentor to other IS personnel to enhance their capabilities.

    _Programmer Analyst III:_

    + Designs and writes complex functional specifications and programs.

    + Creates new custom solutions when supported applications don’t include required functionality.

    + Improves application proficiency.

    + Utilizes project management techniques to develop project plans and track progress to optimize project resources. Coordinates project priorities with team members, team leaders and other IS Department groups.

    + Performs the project leader and/or technical lead role for small to medium projects by assigning, directing and reviewing the work of team members.

    + Works closely with chosen technology track vendors to understand the vendor application roadmap and potential impact on UNS business.

    _Programmer Analyst Senior_

    + Identifies and recommends improvements to the software life cycle process itself.

    + Demonstrates expert knowledge of program design methodologies and techniques.

    + Evaluates and identifies new and emerging technologies for implementation.

    + Recognized as a technology expert and serves as a resource for solving complex problems.

    + Recognized as a functional expert that recommends solutions to evolving business processes.

    + Acts as a thought leader to influence the delivery of software solutions across the organization.

    + Works with IT leadership to define and create application technology roadmap.

    + Works with technology vendors to incorporate enterprise requirements into vendor-supplied product roadmaps.

    + Performs the project leader and/or technical lead role for medium to large projects by assigning, directing and reviewing the work of team members.

    + May serve in a temporary Team Lead capacity when the Team Lead is absent.

    + Performs software analysis, code analysis, requirements analysis, software review, identification of metrics, and system risk analysis.

    **Knowledge, Skills & Abilities (Equivalent combination of education and experience will be considered)**

    _Level I_

    Minimum Qualifications:

    + High School Diploma or GED.

    + Minimum 2 years programming experience or a Bachelor's degree in Information Technology, Computer Science or related disciplines.

    + Demonstrated ability to work both independently and as part of a team.

    Preferred Qualifications:

    + Bachelor's degree in Information Technology, or equivalent education and/or experience.

    + Experience with products and functionality in chosen technology track.

    + Excellent Communication skills, both verbal and written.

    + Demonstrated aptitude for programing skills.

    _Level II_

    Minimum Qualifications:

    + Minimum 5 years programming experience, with some demonstrated abilities in project management and business requirements definition.

    + Ability to exercise flexibility, initiative, good judgement and discretion.

    + Good organizational, time management, customer service and problem solving skills and the ability to work accurately and meet deadlines with frequent interruptions.

    + General understanding of the System Development Life Cycle (SDLC).

    Preferred Qualifications:

    + Preferred qualifications of Level I.

    + 2 years' experience with products and functionality in chosen technology track.

    + Good understanding of systems integration principles.

    _Level III_

    Minimum Qualifications:

    + Typically has a minimum 8 years of experience in Information Technology with demonstrated experience in programming, project management, requirements definition, program development and systems design.

    + Demonstrated ability to envision new software solutions.

    + Demonstrated ability to make presentations to customers or professional peers.

    + Demonstrated ability to lead small project teams consisting of 2-4 technical resources, or serve as a project Technical Lead.

    + Good understanding of the business processes supported.

    + Detailed understanding of the System Development Life Cycle (SDLC).

    Preferred Qualifications:

    + Preferred qualifications of Level II.

    + 5 years' experience with products and functionality in chosen technology track.

    + 2 or more years of successful project management experience.

    + Good understanding of systems integration and Services Oriented Architecture (SOA) principles.

    + Demonstrated aptitude for team leadership.

    _Senior_

    Minimum Qualifications:

    + Typically has a minimum 12 years of experience in Information Technology with demonstrated experience and expertise in programming, project management, program development and systems design.

    + Demonstrated ability to lead project teams consisting of 4-8 technical resources, or serve as a project Technical Lead.

    + Detailed understanding of the business processes supported.

    + Demonstrated ability to prepare reports that identify trends and make the appropriate recommendations or conclusions for improvement.

    + Expert understanding of the System Development Life Cycle (SDLC).

    Preferred Qualifications:

    + 8 years’ experience with products and functionality in chosen technology track.

    + 4 or more years of successful project management experience.

    + Knowledge of and experience using process improvement disciplines (for example, Six Sigma).

    + Excellent knowledge/understanding of systems integration and Services Oriented Architecture (SOA) principles, including experience with SOA technologies used at TEP.

    All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

    **Pay Rate:** Competitive salary based on qualifications and experience

    **All job offers are contingent on successful completion of a pre-employment drug screen and background check.**

    California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.


    Employment Type

    Full Time


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