Computer User Support Specialists

Description

Looking to fill a BA position on the team, as there are various key projects and focus area such as the Energy In Balance Market Program (EIM), IT Applications projects and system evaluations. We Need a strong Business Analyst or even IT Analyst with experience in reviewing processes, gathering requirements, facilitating meetings, creating process flows, process documentation and translating process information into visuals. (ie visio or something similar)

This is to specifically help the business teams build out process flows- need someone to analyze and look for business controls and processes that would help the company from a compliance, organizational or efficiency perspective. (not limited to these areas)

Anyone who is comfortable discussing and facilitating discussion of building process out, is someone we are looking for! Someone who can join meetings, document and then turn the information and notes into action items.

Helpful experience or industry knowledge-

- Audit or auditor experience.

- Experience with Project is helpful

- They aren't too picky about the type of software

Normally the team Uses visio and will supply that as a default

The Business Analyst will contribute to and help develop business requirements, process maps, and related documents based on business area needs. Knowledge of lines of business is crucial, as is the ability to use a variety of tools and techniques when working with disparate groups. Strong analytical skills are employed to understand business drivers, processes, and needs in order to design effective solutions. Effective communication skills are essential. The business analyst bridges the gap between functional business areas and the IT organization. The Business Analyst understands the core business and how to solve business problems, acting as an interface between business units, technology teams and project teams.

Knowledge, Skills and Abilities:

• Bachelor’s degree in Information Technology or related discipline preferred. A combination of relevant education and business experience will be considered.

• Excellent verbal and written communication skills and the ability to interact professionally with diverse groups and organization levels.

• Strong business and technical analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into technical and operational requirements.

• Project management skills including ability to multitask, prioritize, set and meet deadlines, work independently, and perform tasks with emphasis on accuracy and attention to detail.

• Demonstrated skill in use of personal computer applications including Excel, Word, and PowerPoint.

• Assists in business process initiatives and continuous improvement efforts.

• Demonstrates general understanding of one or more business areas and technology used in those areas.

Business Analyst – Intermediate

• Three – five years of experience in business analysis.

• Applies experience in using enterprise-wide process and requirements definition methodologies.

• Has the ability to lead small business process initiatives and continuous improvement efforts.

• Demonstrates deep understanding of at least a few business areas and technology used in those areas.

• Successfully engages in multiple initiatives simultaneously.

• Can serve as point of contact for business relationship management with at least a few business areas.

Business Analyst – Advanced

• Five – eight years of experience in business analysis.

• Demonstrates expertise in using enterprise-wide process and requirements definition methodologies.

• Has the ability to lead large business process initiatives and continuous improvement efforts.

• Demonstrates deep understanding of multiple business areas and the technology used in those areas.

• Provides mentoring and support to other analysts on the team.

• Highly proficient at understanding the needs of clients from a business perspective.

• Can look at business areas from a strategic perspective and recommend forward-thinking solutions.

• Can serve as point of contact for business relationship management with several business areas.

Position-Related Responsibilities:

• Combines business intelligence and technical skills with a deep understanding of customer's needs so that they can be transformed into technological and operational requirements.

• Proactively communicates and collaborates with customers to analyze information needs and functional requirements and deliver the needed artifacts (e.g. process maps and documentation, business requirements documents, functional requirements, use cases, etc).

• Gathers requirements using interviews, requirements workshops, business process descriptions, use cases, scenarios, document analysis, surveys, site visits, task and workflow analysis.

• Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.

• Participates on project teams, assisting in requirements definition and process design while also ensuring that testing and training align with the defined requirements and processes to meet business area needs.

• Identifies and defines opportunities and strategies to use information technology to simplify, integrate, and otherwise improve the organization’s business and workflow processes.

• Ensures the optimal fit between a proposed solution with the current information technology infrastructure, application platforms and the strategic direction of the organization. Focuses on anticipating business needs and optimizing the return on IT investment.

• Assists in the IT Governance process, coordinating and facilitating document creation, vendor presentations and other elements as needed.

• Assists business areas with technology and application strategies and communicates these plans to IS.

• Provides a point of contact for business area relationships. Establishes effective client relationships by developing trust, integrity, credibility and reliability with each client/business area.

• Drives and challenges business units on their assumptions of how they will successfully execute their plans

Skills

call center, contact center, BS, BSA, PM cisco, IVR, nuance, Requirement gathering, visio, Requirements gathering, User stories, Business requirements, Analysis, Project management, process mapping, Agile, Business analysis, Jira, Business process, Reporting

Additional Skills & Qualifications

business acumen, planning and organizing, customer focus, problem solving, informing, listening, technical learning, dealing with ambiguity, process management

Organized

Enthusiastic

Hardworking

With guidance and oversite is a good strong self-starter

Can lead conversations and interviews

Conducted process mapping session

Requirements gathering

Utility experience is a plus!

Someone who can document a process at a whiteboard in a meeting with multiple people

PROJECTS UPCOMING-

New intranet site being launched

PII Project (personal Identity) Tied to ZERO TRUST- this BA will run the interviews and asking the right questions to identify where data lives and which systems have PII, what security is needed etc. Experience with Security project as a BA is a big PLUS!!

It will be important for them to get an experienced BA for this role

1 thing is they will be working on, with the legal department, is the need to identify all apps where we have personally identifiable info (PII)

- We don’t have a good understanding of the different systems and what types of PII they have- is there PII that is being shared with any outside vendors

- Customer names, addresses etc

- One project will be to have these meetings with users and people using the tools and seeing you told us this application has some PII so now we need to understand what is the info

Chasing down the info, compiling this info and providing it to legal and letting them know where it is stored? Are we covered contractually/security?

Also other process documenting initiatives as well.

Pay and Benefits

The pay range for this position is $40.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tucson,AZ.

Application Deadline

This position is anticipated to close on Jul 2, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**POSITION SUMMARY:** The Business Analyst is responsible for analyzing the needs of the various functional business areas within Republic Services and recommends system solutions or procedures. As a liaison between the business and IT department, the Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated, and validated. The Business Analyst works closely with the IT technical team and/or outside vendors to design, develop, document and test solutions that meets the business requirements.

**PRINCIPAL RESPONSIBILITIES:**

+ Facilitates system enhancement requests and coordinate the related applicable enhancement release schedule with product owner and related stakeholders. Coordinates the process of obtaining functional requirements from applicable business stakeholders and subject matter experts utilizing elicitation techniques.

+ Performs research and analysis for proposed projects to determine feasibility.

+ Creates detailed documentation of user requirements and partners with the development team to document both functional and non-functional specifications.

+ Supports quality assurance and control efforts using data analysis/profiling as part of pre- and post-implementation reviews. Provides support to functional and user acceptance testing groups throughout development life cycle.

+ Responsible for status reporting, knowledge transfer and implementation plans as appropriate for the software solution being developed.

+ Builds and maintains relationships with software application vendors and implementation partners Performs other job related duties as assigned.

**QUALIFICATIONS:**

+ Experience using Structured Query Language (SQL) for data analysis

+ Business Analysis or Project Management Professional certification

**MINIMUM REQUIREMENTS:**

+ Minimum of 3 years of experience in a business or technical analysis role.

Ideal candidate will have experience supporting AWS/Infrastructure projects.

Pay Range: $75,100.00 - 112,700.00 USD Annual DOE

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

**Job Posting End Date**

07-06-2025

The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible.

**Job Description**

**Summary of the Job:**

Our Sr. Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business model.

This position is responsible for working in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health division, Companion Animal product portfolio, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Sr. Territory Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners.

**This role will cover the Lansing, MI territory. It is preferred that our sales employees reside in the territory in which they cover but our company requires that they live no more than 25 miles from the border of the territory which they cover.**

**Essential Accountabilities:**

+ Communicates about our product portfolio in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs.

+ Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.

+ Develops customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in solutions, partner involvement and potential offerings for customers resulting in sales opportunities and account sales growth of Animal Health products and services.

+ Develops territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.

+ Works collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.

+ Shares with other team members within the region to foster growth and development within the team.

+ Analyzes monthly sales results and manage expenses within budget guidelines.

+ Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.

+ Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer needs.

+ Develops current understanding of Animal Health products, industry trends and competitor landscape.

+ Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.

+ Responsible for developing and meeting learning and development objectives agreed upon with leadership.

**Scope and Context:**

This position is an individual contributor role.

**Our Enterprise Leadership Skills are designed to**

+ Shape our Future

+ Unlock Potential

+ Deliver Impact

**Enterprise Leadership Skills**

+ Entrepreneurship

+ Business Savviness

+ Strategic Planning

+ Decision Making

+ Talent Growth

+ Emotional Intelligence

+ Networking & Partnerships

+ Coaching & Development

+ Diversity, Equity & Inclusion

+ Influence

+ Execution Excellence

+ Change Catalyst

+ Ownership & Accountability

+ Innovation

+ Motivation & Inspiration

**Ways of Working Behaviors**

+ Win As One Team

+ Focus On What Matters

+ Act With Urgency

+ Experiment, Learn & Adapt

+ Embrace Diversity & Inclusion

+ Speak Up & Be Openminded

**Background & Education**

**Minimum Qualifications:**

+ Bachelor's Degree required (applicants with pending degrees will be considered, but degree must be completed prior to starting with our Company)

**Required Skills/Abilities:**

+ Minimum 5 years sales experience

+ Excellent interpersonal/communication and presentation skills

+ Demonstrated motivation and focus on achieving measurable, tangible results.

+ Commitment to collaboration as the normal mode of working and resolving problems.

+ Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.

+ Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results.

+ Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.

+ Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.

+ Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.

+ Ability to work both independently and as part of a team.

+ Ability to travel overnight and some weekend activity.

**Preferred Skills & Abilities**

+ Sales experience and/or experience within the Animal Health Industry.

+ Knowledge of the animal health biological and pharmaceutical products.

+ Understanding or prior experience working with distribution.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$94,300.00 - $148,500.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

50%

**Flexible Work Arrangements:**

Remote

**Shift:**

1st - Day

**Valid Driving License:**

Yes

**Hazardous Material(s):**

n/a

**Required Skills:**

Account Management, Adaptability, Customer Experience Design, Customer Experience Management, Customer Service, Inbound Phone Sales, Industry Knowledge, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Sales Forecasting, Sales Goal Achievement, Sales Presentations, Sales Reporting, Sales Strategy Development, Sales Training, Technical Product Sales

**Preferred Skills:**

**Job Posting End Date:**

07/3/2025

***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**

**Requisition ID:** R355683

**Company :**

Highmark Inc.

**Job Description :**

**JOB SUMMARY**

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems.

**ESSENTIAL RESPONSIBILITIES**

+ Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.

+ Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.

+ Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.

+ Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.

+ Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

+ Other duties as assigned.

**EDUCATION**

**Minimum**

+ Bachelor's Degree in Business Administration, Business Management, Information Systems, or related field

**Substitutions**

+ 6 years of related experience

**Preferred**

+ None

**EXPERIENCE**

**Minimum**

+ 3 - 5 years in IS/IT

**Preferred**

+ 1 - 3 years in Lean/Six Sigma experience

+ 1 - 3 years in the Health Insurance Industry

+ 1 - 3 years in the Healthcare industry

**LICENSES OR CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ Information Technology Infrastructure Library (ITIL)

+ The Open Framework Group (TOGAF)

+ Six Sigma

+ Project Management Professional (PMP)

**SKILLS**

+ Analytical Skills

+ Problem-Solving

+ Communication Skills

+ Report Writing

+ SQL

+ Agile Methodolgy

+ Agile Project Management

**Language Requirements (other than English)**

None

**Travel Required**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Rarely

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$57,700.00

**Pay Range Maximum:**

$107,800.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J265426

Systems EngineerRemote - United StatesJR012077

**This posting is for applicants coming to Ensono to support specific client projects. If you’re a general applicant, please look at our job board for another posting aligned with your skill set and interests.**

At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** **_!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can **Do Great Things** because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

**About the role and what you’ll be doing:**

The System Engineer is responsible for the design, implementation, and support of enterprise IT infrastructure with a focus on operating systems support, security operations, middleware platforms, vendor coordination, and compliance. This role ensures the stability, integrity, and efficient operation of information systems that support core organizational functions

**We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.**

Duties and Responsibilities:

+ Administer and maintain enterprise operating systems (Windows, Linux, AIX).

+ Provide middleware support for platforms such as WebSphere, JBoss, Apache, and Oracle WebLogic

+ Apply patches, manage configurations, and ensure system uptime and performance

+ Conduct periodic access reviews and audits

+ Support forensic investigations and respond to IAM-related incidents.

+ Monitoring & BAU Operations:

+ Use tools like Splunk SOAR, Tenable, and MS Defender for real-time monitoring and threat detection

+ Perform routine system health checks, password rotations/complexity, and lifecycle management tasks.

+ Maintain runbooks and technical documentation for repeatable operations

+ Coordinate with third-party vendors for software, hardware, and service delivery.

+ Ensure adherence to ITSM/ITIL processes including incident, change, and problem management

+ Support internal and external audits with timely documentation and remediation.

+ Support AntiVirus tools and File Integrity monitoring

+ Experience with API gateways and MF connectivity tools such as KONG and MVH.

+ Experience with Middleware support such as WebSphere and JBoss.

+ Public Cloud administration experience.

+ Support for compliance, audits (e.g. TDL), password changes, Control-M and e3

+ Experience in security, patching and LCM for OS and Middleware

+ Experience with tools such as Flexera, Carbon Black, ClamAV, McAfee ENS/Trellix, Netwirix, Puppet, Syslog, Tanium and Tripwire.

+ Bachelor’s Degree or demonstrated equivalent relevant work experience.

+ Minimum 5 years of experience, certifications and/or demonstratable relevant work experience.

+ Demonstrated experience with this specific company and customers.

+ Strong written and oral communications skills; Strong interpersonal and customer relations skills with the ability to effectively interact with peers, customers, and vendors.

+ Be fully functional and self-directed as well as integrate into a team.

+ Ability to provide formal mentorship and cross-train others with less technical knowledge and institutional knowledge.

+ Ability to technically document processes and procedures and run books.

+ Ability to handle and manage low to high complexity of assignments.

+ Ability to follow ITSM and ITIL process such as incident, request, problem and change management procedures.

+ Proven diligence and adherence to audits and security protocols, procedures and reporting.

+ Knowledge of USG security and audit process, policy, procedures, laws and requirements.

+ Display aggressive life cycle management

+ Demonstratable critical thinking and problem-solving skills

+ Ability to document process and procedures

+ Demonstrated ability to develop automation and efficiencies.

Other:

+ Some jobs within this genre may require on-call, after hours or shift work.

+ Some jobs within this genre may require work/access at physical locations in and around the Madison, WI area.

**Why Ensono?**

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

+ Unlimited Paid Days Off

+ Three health plan options through Blue Cross Blue Shield

+ 401k with company match

+ Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

+ Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

+ Education Reimbursement, Student Loan Assistance or 529 College Funding

+ Enhanced fertility coverage

+ Wellness program

+ Depending on location, ability to take advantage of fitness centers

+ Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $70,000 to $112,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com .

JR012077

Senior Mainframe Systems Programmer – NetworkRemote - United StatesJR012060

The Senior Mainframe Systems Programmer plans, installs, tests, administers, maintains, updates and implements VTAM, TCPIP, FTP, SFTP, TLS, CA/Spool, LRS VPS/DRS, InfoPrint, JQP, XPTR, Connect : Direct, XCOM, Enterprise Extender, Session Manager and mainframe network related software. Diagnoses, resolves, and documents system problems. Supports client mainframe Network environments and participates in client discussions as needed.

Key Areas of Focus for this Role

+ Responsible for IT mainframe Network systems programming and general product support including configuring interfaces to other subsystems.

+ Plans, coordinates, installs, configures, tests, administers, maintains, updates, implements, tracks changes and/or provides corrective maintenance to mainframe Network-related software.

+ Diagnoses, resolves, and documents mainframe Network-related problems.

+ Adheres to ITIL, Change and Problem Management process.

+ Effectively communicates with software suppliers, peers, clients and Leadership.

+ Maintains current software and products by ensuring system availability and performance in accordance with service agreements.

+ Monitors and reports on system/product performance, reliability and consistency.

+ Increases efficiency through automation and/or template utilization as appropriate.

+ Review and seek out cost reductions, efficiency improvements and better methods to support applicable technology environments.

+ Keeps informed of latest industry, trends, products, services with relevant existing and emerging technologies.

+ Trains and communicates with Associates and Clients for new upgrades and products.

+ Assists Client applications with problem determination and problem solving

+ Mainframe Network System Programmer responsibilities are determined by departmental need and may include partial support of technology silos related to several areas such as:

+ Operating systems z/OS, Z/VM, Z/Linux

+ Network systems, CICS, MQ, Netview, Netmaster, TCP/IP, VTAM, NDM, FTP, EE, CA/Spool, LRS VPS/DRS, InfoPrint, JQP, XPTR, Connect:Direct, XCOM

+ Capacity Planning/Performance processor, Networks and storage

+ Database Systems DB2, IMS, IDMS, ADABASE, NATURAL, UDB, DATACOM

+ Security tools ACF2, Top Secret, RACF

+ Storage platforms Tape, Virtual Tape, DASD

+ Third Party software tools

+ Automated Operations systems AF Operator, OPS/MVS, UNICENTER

What the Ideal Candidate Brings to this Role

_Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._

**Required Qualifications**

+ 12+ years’ mainframe networking experience is preferred with overall mainframe systems experience a plus.

+ Bachelor’s degree required and/or equivalent work experience.

+ Ability to prioritize and balances tasks, issues and concerns with self, team and clients.

+ Experience developing, leading, and managing system programming projects.

**Other Qualifications**

+ Good communication skills are required as the candidate will be dealing with internal colleagues as well as external clients.

+ Self-motivated and able to work independently.

+ Must be able to multi-task and work under short deadlines and in high pressure situations.

+ Strong analytical, problem resolution and root cause analysis skills.

WhyEnsono (https://www.ensono.com/company/culture/) ?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

+ Unlimited Paid Days Off

+ Three health plan options through Blue Cross Blue Shield

+ 401k with company match

+ Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

+ Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

+ Education Reimbursement, Student Loan Assistance or 529 College Funding

+ Enhanced fertility coverage

+ Wellness program

+ Flexible work schedule

+ Depending on location, ability to take advantage of fitness centers

As of the date of this posting, a good faith estimate of the current pay scale for this role is$95,000 to $148,000annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com .

JR012060

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

**How will you make an impact in this role?**

Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards.

This position will report to the leader of the new MS – U.S. Quality & Oversight team and be responsible for supporting operational risk and governance efforts for the broader MS - U.S organization. This is a brand new, high-visibility position and offers a unique opportunity to contribute to the design and build effective processes from the ground up. The role will provide an opportunity for the Analyst to learn the Global Merchant & Network Services business, gain experience working as part of a global organization, drive and lead key projects, as well as gain deep industry insight into some of the most strategic segments of the merchant business while focusing risk culture and compliance efforts. This position will play a valuable role bringing data components together, researching, analyzing, and preparing data and insights and reporting in support of effectively managing operational risks, in accordance with the company’s risk framework and policy.

**Responsibilities:**

* Support the development & roll out of an enhanced and streamlined MS-U.S. quality and oversight support model to ensure compliance with enterprise governance.

* Collaborate with partners to ensure processes are documented appropriately and trainings, tools and resources reflect current rules & guidance for MS-U.S. colleagues.

* Research, analyze and prepare data, insights and reporting for analysis, process validation and improvement as well as broad strategy development.

* Support projects with data, reporting, analysis and more

* Play an active role, contributing ideas and recommendations to help design and build effective business processes and reporting from the ground up

* Review and analyze practices, processes and data across a variety of MS – U.S. teams.

* Function as conduit to other parts of the Enterprise as needed to drive business results.

* Share and leverage best practices across the team and with other GMNS Business Analyst colleagues.

**Qualifications:**

* Strong analytical skills, comfortable using data to formulate and support theories.

* Decisive self-starter with high degree of accountability and ability to exercise sound business judgment and clear, independent decision-making.

* Proven Project Management Skills with the ability to manage multiple, complex, time sensitive items simultaneously.

* Ability to influence across all levels and to develop relationships with leaders, peers, and control and compliance teams.

* Strong verbal, written, interpersonal and presentation skills allowing for clear and appropriate messaging for multiple levels/audiences.

* Resilient collaborator with proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.

* Ability to work cohesively with senior leaders.

* Proven ability to learn business systems, including reporting and CRM tools.

* Power BI, Power Apps, PowerPoint, Excel, Salesforce skills. SQL, Python, Tableau recommended. Microsoft Project, Planner, MS Visio and Archer technology platforms a plus.

* BA/BS Degree required.

**Qualifications**

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American

Express may provide visa sponsorship for certain positions

**Job:** Compliance

**Primary Location:** United States

**Schedule** Full-time

**Req ID:** 25011400

Job Summary

The CNC Programmer Machinist is capable of significant contribution and has a history of successful project completion. Plans, lays out and builds a variety of prototype and production parts. Exhibits comprehensive knowledge of the policies, procedures, and practices critical to the delivery of successful results at Hillman.

Essential Job Functions *

+ Sets up and programs CNC milling machines using CAMWorks or Solidworks CAM

+ Develops and fabricates prototypes for new products, product builds and engineering improvements using a wide range of materials.

+ Supports manufacturing by producing, reworking, and modifying products.

+ Ability to fabricate prototypes with and without engineering drawings.

+ Participates and engages during brainstorming sessions.

+ Is familiar of a variety of manufacturing/production processes.

+ Proven ability to be successful in both a team and self-directed environment.

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

+ High School Diploma

+ 5 years of experience with set up and programming of CNC milling machines using CAMWorks or Solidworks CAM

Competencies - Knowledge, Skills and Abilities

+ Set up and programming of CNC milling machines using CAMWorks or Solidworks CAM

Operational Equipment

+ Uses CNC milling machines, power saws, hand tools etc. to perform work

Work Environment and Physical Demands

Work Environment

Quality Control: Fast-paced, standing on concrete floors up to 8 hrs/day. Exposure to loud noise. Functional vision and hearing required.

Physical Demands

Packaging - Key: Light-Medium, lifting up to 50 lbs.

The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Other details

+ Job Family Engineering

+ Job Function Eng: Mechanical

+ Pay Type Hourly

Apply Now

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: 7a-4:30p M-F; flexible to work compressed workweek days as needed

Pay Rate: $22-28/hr DOE

Location: N. Phoenix AZ

Position Type: FT

Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities:

+ Install and maintain cable systems including setting up cable support structures

+ Material handling, moving equipment and materials within factory

+ Keeping safety at the forefront of thought when performing any task

+ Clear and concise communication to escalate technical issues to lead or site supervisor

+ Ability to work safely at heights (ladders)

+ Documenting work completed in a clear and concise manner to update management on project status (checklists)

+ Keeping a clean and organized workspace

Requirements:

+ Familiarity with hand tools

+ Self-motivated to be able to move to the next task without having to be told to move to the next task

+ Cognizant of surroundings when performing a task not to jeopardize surrounding equipment

+ Comfortable working in a bunny suit for long periods of time

+ Positive attitude

+ Knowledge of Windows based systems

Preferences:

+ OSHA 10 or OSHA 30 certified

+ Understanding of communications systems and setting IP addresses and subnets within Windows based systems including being self-sufficient in navigation of configurations to adapt network ports to proper configurations and troubleshooting

+ Able to follow detailed instructions to configure software-based settings within Windows based systems

+ Documenting work completed in a clear and concise manner to properly document the commission status of a specific system

+ Demonstrates high level of communication when presented with technical configuration issues

Physical Effort/Activities:

May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

This position is not eligible for visa sponsorship. Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: SAP

TRAVEL: Yes, 25% of the Time

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman’s Space Sector is looking for an Integrated Product Team Lead who will own the responsibility for managing and leading a team of multi-disciplinary engineers, spanning multiple spacecraft subsystems, to meet the product team’s program requirements and deliverables on schedule and within cost. This role has the authority to make engineering project management decisions and recommendations that have an impact on new business, program performance, design, development, and mission operations. This role reports to the program Engineering PM (EPM) and works with the program Chief Engineer, Lead Systems Engineer (LSE)/SEIT Lead, and the Program Management Office (PMO) to deliver on program and stakeholder commitments.

**This is based out of either Gilbert, AZ or Dulles, VA** .

In this role, the IPT Lead will be responsible for the following as it relates to their engineering product team:

+ Deliver all product team deliverables on time and within cost, while meeting contractual programmatic and technical requirements and stakeholder expectations, and measure and report Earned Value (EV) performance.

+ Ensure technical quality, performance, cost and schedule for product team content on the program, in alignment with Engineering and Division processes, program policies, and industry best standards

+ Adhere to the IPT Statement of Work (SOW) and perform rigorous change management in coordination with program leadership

+ Identification of resources, including staffing, required to complete product team deliverables, and communicate the need in a timely manner to enable onboarding of the resources early enough to meet program objectives. Coordinate with Functional Management to staff the IPT.

+ Coordinate and collaborate with Global Supply Chain to manage suppliers and material to achieve product team deliverables

+ Coordinate and collaborate with Manufacturing & Operations and Integration and Test to support build and I&T of IPT subsystems and products

+ Conduct thorough risk & opportunity management practices including identification, mitigation and realization

**Basic Qualifications:** Staff Systems Engineer

+ U.S. Citizenship, and ability to obtain a USG clearance and maintain clearance per program requirements

+ Bachelor’s Degree in a STEM discipline and 12 years of applicable experience, or a Master’s Degree plus 10 years of applicable experience, or a PhD and 8 year of experience.

+ Experience with at least one phase of the lifecycle of spacecraft development, build, and operations

+ Risk & Opportunity Management experience and change control experience

+ 1 year of experience in Project Management roles such as Program Manager, CAM, IPT

**Preferred Qualifications:**

+ 2 years of experience in Project Management roles to include earned value management (EVM)

+ Excellent written and verbal communication skills, including presentation experience and the ability to work seamlessly with a diverse community of engineers

+ Experience with the full lifecycle of spacecraft development, build, and operations

+ Active TS/SCI or Active TS clearance with existing program accesses

+ **Communications:** The ability to manage communications with stakeholders through organized processes to ensure that department and program information is defined, collected, shared, understood, stored and retrieved in a manner that effectively meets stakeholder needs

+ **Issue & Problem Resolution:** The ability to identify and proactively address organizational and program impacts through a systematic, proactive, approach to issue and problem resolution that identifies, communicates, monitors, and promptly resolves conflicts across all levels of the organization.

+ **Program Integration:** The ability to identify, orchestrate, coordinate and controls the management activities and processes that integrate program interdependencies throughout their life cycle to achieve successful program completion.

+ **Supplier & Subcontractor:** The ability to identify, select, direct and manage subcontract and supply chain elements of the program in a manner that supports program goals and company strategy.

Salary Range: $147,700.00 - $256,400.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.