Computer User Support Specialists

Assistive Technology Technician, Senior (Phoenix)

Location: Inst. for Human Development

Regular/Temporary: Regular

Job ID: 608300

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

• Position is located in Phoenix, AZ.
• This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.
• This position is posted as Assistive Technology Technician, Senior , which is a working title. The NAU system title for this position is Material Supply Storekeeper, Senior.
• This position is subject to the availability of funding. The incumbent is not eligible for Service Professional non-renewal notice, or Classified Staff layoff or recall status.

Job Description

Northern Arizona University's Institute for Human Development (NAU-IHD) seeks an Assistive Technology Technician, Senior, to manage assistive technology (AT) equipment and product inventory and to support staff who provide assistive technology services to the Assistive Technology for Employment and Independent Living (ATEI) Program. The ATEI program is funded through a contract with Arizona's Rehabilitation Services Administration (RSA). ATEI provides comprehensive assistive technology (AT) services to RSA's vocational rehabilitation (VR) clients.

IHD is an interdisciplinary unit and the oldest Institute at NAU. IHD is housed in the College of Social and Behavioral Sciences on the campus of NAU in Flagstaff, Arizona. IHD is a University Center for Excellence in Developmental Disabilities (UCEDD) emphasizing four core function areas: Research and Evaluation, Interdisciplinary Education and Training, Community Service, and Information Dissemination. IHD is also home to the Arizona Technology Access Program (AzTAP), the designated Assistive Technology Act Program for Arizona. Like AzTAP, the ATEI program falls under IHD's Community Service area.

Inventory Management - 50%

• Orders, receives and processes new equipment into inventory. Labels devices and components, stores and organizes items appropriately.
• Performs equipment/device inventory updates in inventory management systems.
• Assists with maintaining existing devices, perform equipment/device updates, troubleshooting, minor repairs, routine maintenance and coordinates necessary vendor repairs.
• Retrieves and prepares inventory items for AT Specialists to use for demonstrations; check that all component parts are present and that the devices are updated and in working order.
• Prepares devices/equipment to be shipped to clients, including packing equipment, preparing shipping labels and scheduling shipment pick-ups.
• Assists with processing returned equipment including unpacking, verifying, testing/repairing, sanitizing items and returning into inventory.
• Tracks and reports equipment with NAU property control numbers and/or items identified for surplus.
• Works with Assistant Manager, Assistive Technology to appropriately dispose of outdated and obsolete equipment.
• Assists with the maintenance of equipment vendor database.
• Configure assistive technology and lab equipment for client demonstration appointments.
• Deliver equipment to vendors and clients.
• Install and configure assistive technology and workstation equipment in clients home or workplace.

Financial/Reporting - 30%

• Purchases equipment, supplies and materials, including alternative technical products and bulk purchases.
• Monitors and orders equipment management-related supplies: shipping supplies, equipment storage items, peripheral items such as batteries, tools, and other supplies as needed.
• As directed by the Assistant Manager, Assistive Technology, Assistive Technology Analysts and/or Program Director, obtains price quotes/estimates for assistive technology products under consideration for purchase and with supervisor approval, purchase AT items adhering to NAU purchasing processes.
• Tracks purchases and ensures deliveries are completed.
• Uses departmental purchasing card for approved expenditures.
• Completes regular reconciliation of purchasing card transactions in accordance with purchasing card policies and procedures.

Project Support - 10%

• Distributes, collects, and processes applications, forms, surveys, and documents related to assistive technology equipment.
• Collaborates with the Assistant Manager, Assistive Technology with input into the creation of demonstration and training materials.

Community/Outreach - 5%

• Communicates with volunteers, clients, vendors, external stakeholders or constituents, and/or community partners.
• Assists with equipment for events, service projects, and/or recognition in relation to program.

Other - 5%

• With the Assistant Manager, Assistive Technology attend meetings, trainings and other events.
• Perform other duties as assigned.

Minimum Qualifications

• Undergraduate bachelor's degree.
• 3-5 years of relevant experience.
• Valid driver's license.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Administrative and/or assistive technology experience within a higher education or government setting.
• Experience managing inventory.
• Experience working in the disability field and/or understands vocational rehabilitation services.
• Experience purchasing assistive technology devices, medical or therapy related equipment.
• Experience working in the human services field and/or directly with people with disabilities.
• Experience with data entry for program record keeping, management and data reporting.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of assistive technology and information technology devices.
• Knowledge of standard office policies and procedures.
• Knowledge of supplies, equipment, and/or services ordering.
• Knowledge of inventory control and asset management.
• Knowledge of procurement related accounting processes.

Skills

• Develop and maintain good working relationships.
• Proficient in English composition, grammar, spelling and punctuation, and basic math.
• Records, inventory maintenance and management.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Effectively uses cloud-based collaboration software (e.g., MS Teams).
• Planning, organizing, coordinating, and facilitating skills.
• Project management skills.
• Organizational and project management skills.

Abilities

• Manages complex administrative tasks.
• Efficiently manages time with minimal supervision.
• Effectively set and shift priorities as needed or directed.
• Balances competing priorities.
• Works independently, takes initiative.
• Prepares professional communications.
• Communicates effectively.
• Problem solving.
• Organizational capabilities.
• Provides excellent customer service.
• Gathers data, compiles information, and prepares reports.

Driving Requirement

Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the https://nau.edu/university-policy-library/motor-vehicle-use-for-university-business/ can be found on the NAU website.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $38,628. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

April 14, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6108137

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-d6361e2bf103cf4ba8102b7a09925c2f

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

About the Job:

This is an in-person position for a development team that maintains and develops an enterprise application including several services and APIs used internally and externally.

About You :

We are looking for a full-stack software developer who is knowledgeable in programming fundamentals and can analyze requirements to write code that is reliable and can be maintained easily using the best programming practices. The team uses core Microsoft development technologies (e.g., C#, MVC, SQL, Entity Framework, HTML 5, CSS, Vue, Web API, jQuery, ASP.Net, .Net CORE and T-SQL along with other technologies like Redis, Kafka, AI development, debugging skills using Kibana, Dynatrace and Azure AppInsights) to deliver business requirements using web applications and APIs. The right candidate should have experience in front end development and strong database knowledge.

The primary roles and responsibilities of this position include the following:

+ Able to independently get an understanding of assigned applications.

+ Writes code that is easily maintainable, highly reliable and demonstrates knowledge of common programming best practices.

+ With little supervision and oversight, complete moderately complex development tasks on time and with high quality.

+ Is continually striving to learn applicable technologies to the job and rectify deficits in their technical knowledge that stops them from being able to contribute when needed.

+ Stays current with current software architecture and system design concepts.

+ Is proactive and shows urgency and does what is necessary to get the job done and cares about impacts to our customers.

+ Respond quickly and effectively to production issues and take responsibility for seeing those issues through resolution.

+ Collaborate with DBAs, Devops, Platform Engineering, Automation and Testing to ensure stability of the platform.

+ Be available after hours or on some weekends for emergency support.

Why Should You Apply?

+ Competitive Compensation

+ Potential for hybrid work schedule

+ Latest technologies

+ Team that Emphasizes Collaboration

+ Positive Team Culture founded by team self-organization principles.

Experience/Education/Training:

+ 4+ years of professional software development experience.

+ Bachelor's Degree in Computer Science or related field or additional compensatory experience

+ Must be a U.S. citizen or have proof of U.S. employment authorization for this position.

+ Experience working with object-oriented design/development.

Perks of joining the U-Haul fleet:

Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be.Here are just some of the programs U-Haul has available:

+ Full Medical coverage

+ Prescription plans

+ Dental & Vision Plans

+ New indoor fitness gym

+ Gym Reimbursement Program

+ Registered Dietitian Program

+ Weight Watchers

+ Onsite medical clinic for you and your family

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Tuition reimbursement program

+ Free online courses for personal and professional development at U-Haul University®

+ Business and travel insurance

+ You Matter Employee Assistance Program

+ Paid holidays, vacation, and sick days

+ Employee Stock Ownership Plan (ESOP)

+ 401(k) Savings Plan

+ Life insurance

+ Critical Illness/Group Accident

+ 24-hour physician available for kids

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Mindset App Program

+ 50% discounts on cell phone plans, hotels, and more

+ LifeLock identity Theft

+ Dave Ramsey’s SmartDollar Program

+ U-Haul Federal Credit Union

+ Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

8162 S Priest Dr, Tempe, Arizona 85284 United States of America

We need someone who will manage an allotment of business entities (accounts), provide operational support and coaching support to ensure conformity to standards. Much of this position is KPI-oriented, working with respective parties to find root cause, coordinate communication, and seek solutions to become KPI compliant. The ability to multi-task, provide analytical support and possess a general curiosity is necessary. This job is a hybrid of coaching, tech support, project management, and plan development. We need someone who is willing to learn a new business line and grow!

Responsibilities:

+ Communicating with clients to ensure that all of their needs are understood and addressed

+ Building strong client relationships to maintain rapport and promote growth

+ Collaborating with various internal departments to ensure that they fulfill all customer requests

+ Resolving complaints and keeping track of all processes that pertain to the client’s desires

+ Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience

+ Collecting and analyzing data concerning consumer behavior to understand changing needs

Job Requirements:

+ Bachelor’s degree recommend not required

+ More education or experience may be preferred.

+ Exceptional verbal and written communication skills.

+ Ability to collect, track, and analyze large amounts of data.

+ Adaptability and strong problem-solving skills.

+ Excellent active listening skills.

+ Ability to build rapport and collaborate with others within the company and externally.

+ Understanding of consumer behaviors and industry trends.

+ Extensive, accurate product knowledge.

Skills/Required Knowledge/Tools:

Must have excellent written and verbal communication skills, excellent interpersonal skill and the ability to work well in a team environment. The ability to work in a computerized environment using various software and online web programs.

Looking for 3-5 years of experience

Physical Demands:

The work is sedentary. Typically, the person may sit comfortably to do the work. There many be some walking, standing, bending; carrying of light items such as papers, books, small parts; driving and automobile, etc. No special physical demands are required to perform the work.

U-Haul offers:

• Full Medical coverage• Prescription plans• Dental & Vision Plans• New indoor fitness gym• Gym Reimbursement Program• Registered Dietitian Program • Weight Watchers • Onsite medical clinic for you and your family• Career stability• Opportunities for advancement• Valuable on-the-job training• Tuition reimbursement program• Free online courses for personal and professional development at U-Haul University®• Business and travel insurance• You Matter Employee Assistance Program• Paid holidays, vacation, and sick days • Employee Stock Ownership Plan (ESOP)• 401(k) Savings Plan• Life insurance• Critical Illness/Group Accident• 24-hour physician available for kids• Subsidized gym/ membership• MetLaw Legal program• MetLife auto and home insurance• Mindset App Program• Discounts on cell phone plans, hotels, and more• LifeLock identity Theft• Savvy consumer wellness programs- from health care tips to financial wellness• Dave Ramsey’s SmartDollar Program• U-Haul federal credit union• Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Job Description:

**Role Summary/Purpose:**

This position is responsible for developing Oracle APEX solutions within the scope of established goals and objectives and is considered part of the IT function. This person will work with multiple business and IT partners while designing and developing APEX solutions. This person must be able to present and demonstrate ideas and solutions to the business and IT teams.

We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

**Essential Responsibilities:**

+ Collaborate across with business and IT team and leaders to explore, design, develop and implement solutions to meet business needs

+ Present and share the solutions to leadership as required

+ Collaborate, share work load and closely interact across the Apex development team on daily basis

+ Develop and deploy solutions independently and as part of the team

+ Candidate will work on client projects to develop, build, and deploy APEX applications to streamline business processes and/or meet regulatory requirements.

+ This position is part of a web development team that supports the internal intranet applications across various functions and works on building process improvements with online applications/forms and through automation

**Qualifications/Requirements:**

+ Bachelor's Degree in any Engineering discipline or MCA with 5+ years of IT experience

+ Minimum 5 years of experience on Oracle Development Suite (SQL*Plus, PL/SQL, Trigger, Function, Procedure / Package Definition)

+ Strong oral and written communication skills is a must

+ Excellent interpersonal skills with ability to influence clients, team members, management and external groups

+ Strong business acumen

+ Relational Design skills (ERD, Process Modeling)

+ Demonstrated knowledge of JavaScript, jQuery, AJAX, CSS3 and RESTful webservices

+ Experience with Oracle Query/Performance Tuning (Explain Plan, Table / Index design and development)

+ Familiar with basic SDLC processes

+ Ability to work independently and within team environments

+ For Internal candidates: Minimum 18 months in Synchrony and 12 months in current role.

+ For Internal candidates: Not on active formal or above corrective

**Desired Characteristics:**

+ 2+ years of experience on Oracle Apex Development and Deployment

+ SQL*Forms and SQL*Reports development experience

+ Autosys batch job creation and maintenance

+ Hands-on with Unix Shell scripting

+ Java Development

+ Experience with Rapid Application Development (RAD / Prototyping) Environments

+ Ability to work on all phases of complex work

+ Previous Consumer Finance experience, or other credit card processing experience

+ Working experience with Agile Methodology

+ Experience with object oriented programming languages (Java, Python, C++ or similar), XML and version control.

+ Experience deploying applications across Apache / Tomcat servers

**Grade/Level: 10**

The salary range for this position is **75,000.00 - 130,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements:**

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment:**

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

**Reasonable Accommodation Notice:**

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

**Job Family Group:**

Information Technology

Senior Virtualization Systems Engineer

Location:

Tempe, AZ, US

Date: Mar 26, 2025

**Requisition ID** : 18526

**Join us in building a better future for Arizona!**

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

**Why Work at SRP**

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

**Summary**

As a member of the Server Management team, the candidate will play a key role in designing and supporting the virtual server environment hosted on-premises as well as in the cloud. The Virtualization Systems Engineer works closely with Windows and Linux teams and is responsible for the management, architecture, configuration and administration of all virtual servers, backups and related software and security components. This individual will apply proven communication and problem-solving skills to guide and assist the team on issues related to the configuration and monitoring of mission-critical information systems maximizing service quality for the organization as measured through key indicators.

**What You'll Do**

+ Help design and develop virtualization systems architecture to meet demands of the business across multiple data centers.

+ Support the installation, configuration, and day to day management of the VMWare vSphere environment including patching and upgrades.

+ Research and resolve highly complex technical problems concerning virtualized hosts and guests.

+ Analyze and recommend improvements to existing VMWare environments to improve performance, usability, and customer experience across the enterprise

+ Work closely with infrastructure teams that are dependent on the virtual environment (Storage, Networking, Windows, Linux, Database) to automate common tasks, optimize performance, streamline processes, and troubleshoot issues.

+ Develop and maintain documentation and diagrams related to standards, implementation procedures, and troubleshooting.

**What It Takes To Succeed**

+ Experience with vSAN, HPE Synergy and vRealize suite of products (vROPs, vRA/vRO, LogInsight)

+ Ability to write simple to moderately complex scripts in PowerShell

+ Basic understanding of REST is preferred.

+ Experience with vRO workflow development in Javascript is desired but not required.

+ Experience with Kubernetes, preferably OpenShift is desired but not required.

+ Excellent written and verbal communication skills are required

**Experience**

Our ideal candidate is a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).

**Education**

A bachelor’s degree related to the assignment from an accredited institution is preferred.

**Hybrid Workplace**

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

**Drug/Alcohol Policy Statement**

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

**Equal Opportunity Employer Statement**

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

**Work Authorization**

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix

**Sponsor-dedicated:**

Working fully embedded within one of our pharmaceutical clients, with the support of Cytel right behind you, you'll be at the heart of our client's innovation. As a Principal Statistical Programmer you will be dedicated to one of our global pharmaceutical clients; a company that is driving the next generation of patient treatment, where individuals are empowered to work with autonomy and ownership. This is an exciting time to be a part of this new program.

**Position Overview:**

This position reports to the Director, Biostatistics and Programming in the FSP Services business unit in Cytel. The Principal Statistical Programmer works independently with only concept level instruction and very little supervision, tracks progress, and provides expert technical support to team members. We are looking for a highly experienced senior statistical programmer who will work on clinical development programs on different therapeutic areas and participate in overseeing CRO programmers to ensure that data summaries are delivered in a consistent, high-quality manner. This individual will be responsible for implementing all reporting and analysis activities for the Sponsor clinical trials.

**As a Principal Statistical Programmer, your responsibilities will include:**

+ Generate SDTM, ADaM specifications, datasets, reviewer’s guide and define.xml files for multiple studies

+ Develop SAS programs which generate datasets, complex listings, tables (including those with descriptive and standard inferential statistics in collaboration with a Statistician), and complex graphs

+ Deliver high-quality statistical programming results including developing, validating, and maintaining SAS and/or R programs tailored to clinical development programs’ needs

+ Participate in overseeing CRO’s statistical programming deliverables for multiple clinical studies to ensure high-quality and meet the pre-specified timelines

+ Support the preparation of clinical study reports, regulatory submissions, publications, annual DSUR, and exploratory analyses

+ Understand and follow FDA regulations which affect the reporting of clinical trial data. This includes good clinical practice and guidelines for electronic submissions.

+ Contribute to the creation, maintenance, documentation, and validation of standards for programming tools, outputs, and macros

+ Participate in the development of CRFs, edit check specifications, and data validation plans

+ Provide review and/or author data transfer specifications for external vendor data

+ Collaborate with internal and external functions (e.g. CROs, software vendors, clinical development partners, etc.) to ensure meeting project timelines and goals

+ Provide review and/or author SOPs and/or Work Instructions related to statistical programming practices

**Here at Cytel we want our employees to succeed and we enable this success through consistent training, development and support. To be successful in this position you will have:**

+ At a minimum bachelor’s degree in computer science, data science, mathematics, or statistics major preferred

+ 7+ years of experience as a Statistical Programmer on a Biotech/Pharma Clinical Development Biometrics Team or with a similar team and experience supporting drug development, medical device development, or intervention studies

+ Exceptional SAS programming skills and expertise in the development and implementation of statistical programming procedures and processes in a clinical development environment

+ Extensive applied experience of CDISC standards (SDTM, ADaM, and Define.xml), medical terminology, clinical trial methodologies, and FDA/ICH regulation

+ Experience supporting regulatory submissions, interacting with the FDA and/or global regulatory authorities

+ Must be able to work independently

+ Outstanding communication skills (written and verbal) and strong leadership skills

**Preferred Qualifications (nice to have)**

+ Prior work experience with pharmacokinetic data and the neuroscience field,

+ proficiency in languages or tools other than SAS (e.g., R, Python, and Java, Shiny, Markdown, Unix/Linux and git)

Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Title: SAP ABAP Software Developer

Job Type: Full-time

Location: Scottsdale, AZ

Salary: Market Rate (Base + Benefits)

Requirements

Must Have:

+ 8 years of SAP development experience, including ABAP and HANA Development experience

+ Well-versed in system integration technologies such as SLT, JS-based backend services (HANA XS, Node.js), ODdata services, etc.

+ Expert-level programming experience in the development tools of one or more softwares, and expert competency with SQL and database transactions

+ Design and development experience of SAP UI5 applications

+ Experience with developing custom SAP Fiori (UI5) desktop web-applications using SAP WebIDE

+ Experience in core front-end web technologies (JavaScript, HTML, CSS, SAP UI5 & jQuery)

+ Experience with data modelling using HANA Studio, and expert hands-on experience in PL/SQL

+ Experience with multi-providers, composite providers, Open ODS, transient providers, transformations, extractors, data sources

+ Experience with building HANA Views (Attribute, Analytical & Calc)

+ Working experience of SAP SLT replication server, and knowledge of performance tuning queries as well as stored procedures/functions

+ Strong understanding of Fiori elements and UI adaptation

+ Good understanding of code performance rules and guidelines for SAP HANA

+ Strong knowledge of SAP HANA technical concepts and architecture

Benefits

Note: If interested please send your updated resume to joseph.prabakar@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!

Title: Sr. Mobile Application Developer

Location: Scottsdale, AZ

Duration: 6+ Months Contract with Extensions

Rate: $Open

Requirements

PRINCIPLE RESPONSIBILITIES:

+ Collaborates with cross-functional teams to define, design, implement, test, and deploy new web and mobile features in a fast paced environment.

+ Works with internal and external data sources and API's.

+ Writes unit tests in order to increase reliability and quality of applications.

+ Addresses system defects and implements enhancements to existing functionality.

+ Troubleshoots issues with minimal guidance, identifies bottlenecks in existing workflows and provides solutions for a scalable, defect-free application.

+ Complies with Company policy and practices relating to the System Development Life Cycle.

+ Maintains productive working relationships with project sponsors and key systems users.

+ Keeps up on industry trends and current technological standards, languages, coding techniques, utilities and operational considerations.

+ Makes suggestions for process, coding, implementation, and performance improvements.

Provides mentoring, training and technical guidance to junior developers and assists in training other programming or support team members in a cooperative and effective manner.

Performs other job-related duties as assigned or apparent.

PREFERRED QUALIFICATIONS:

+ Bachelor’s degree in Computer Science or related field.

+ Experience with agile software development methodologies (Scrum, Kanban).

+ Experience working with offshore/near shore teams.

+ In depth understanding of e-commerce and experience in developing highly transactional, mission critical applications.

+ CSS preprocessing, e.g. LESS

+ Front end build tools, e.g. Gulp, Grunt

+ JavaScript testing frameworks, e.g. Jasmine, Karma

+ Front end components, e.g. Bower

+ JavaScript compression and minification, e.g. Uglify

+ Developer/Build tools, including GIT and Jenkins

Understanding of web development tools and frameworks, including:

Code analysis tools such as PMD, Checkstyle, Findbugs and Sonar

MINIMUM QUALIFICATIONS:

+ Minimum of 5 years of experience in software development, information systems, or an equivalent technical environment.

+ Experience in leading the development of highly transactional, mission critical applications in environments/architectures for multi-user systems.

+ Experience in all aspects of the software development lifecycle, including design, functional and technical requirements, coding, debugging, testing, release and operational support.

Experience with software development best practices, including coding standards, code reviews, source control management, build processes, testing and operations.

OTHER KNOWLEDGE, SKILLS & ABILITIES:

+ Exceptional analytical skills.

+ Deep understanding of object-oriented programming methodologies.

+ Exceptional verbal, written and listening skills.

+ Exceptional interpersonal skills and demeanor.

+ Ability to work within a hybrid application environment using webviews.

+ Ability to work effectively in a team-oriented environment, both independently and collaboratively.

+ Experience consuming RESTful web services.

+ Understanding of mobile app and web performance optimization techniques.

+ Knowledge of developer/build tools, including GIT, Jenkins, TestFlight.

+ Working knowledge of Web analytics tools (Omniture, Google Analytics).

Highly proficient with xCode/iOS/Objective-C/Swift development OR Java/Android Studio/Android SDK/3rd Party SDK development

Experience using auto layout for iOS.

Benefits

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!

**Overview**

Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Phoenix, Arizona (AZ) office! This is an in-office position.

**Responsibilities**

In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.

+ Provide support on our corporate IT Helpdesk

+ Install new printers/copiers/plotters and other office equipment

+ Install and support enterprise applications

+ Perform data maintenance and data archiving

+ Assist with office moves/expansions

**Qualifications**

Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.

+ Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR

+ Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience

+ Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental

+ Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions

+ Ability to understand Windows 10 and configure and troubleshoot PC level problems

+ Ability to understand basic Windows Active Directory; user accounts and security groups

+ Strong communication, written, and customer service skills

+ High aptitude and willingness to learn new technologies

+ A self-starter that can work with minimal supervision; highly organized

+ Travel (driving) to other offices within the region as needed

**Why Kimley-Horn?**

At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 17 years!

_Key Benefits at Kimley-Horn_

+ Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.

+ Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.

+ Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.

+ Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.

+ Professional Development: Tuition reimbursement and extensive internal training programs.

+ Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.

Share this job with a friend (https://careers-kimley-horn.icims.com/jobs/16696/information-technology-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834442239)

Share on social media

_Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._

PleaseCLICK HERE (https://www.kimley-horn.com/careers/benefits/at-a-glance/) to learn more about the potential Benefits you may be eligible to receive with this role.

If you require an accommodation, pleaseCLICK HERE. (https://www.kimley-horn.com/careers/ada-accommodation-request/)

**Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

**Posted Date** _2 months ago_ _(1/20/2025 12:36 PM)_

**_ID_** _2025-16696_

**_Education_** _Bachelor's Degree_

**_Discipline/Focus_** _Information Technology_

Technical Support Specialist - Online Division - Grand Canyon University

Click Here to

Apply Online

Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Are you a people person? Love to help others and a pioneer in technology? Grand Canyon University’s Technical Support Specialist may be the role for you! Our department is providing more resources, tools and support than ever! Many of the resources are available on all of our social platforms, with the goal to making the resources as accessible as possible. Sounds like a good fit? Apply today!

The Technical Support Specialist provides telephone, e-mail, live chat and social media support to GCU Students regarding their issues with online classroom access. Team members are required to achieve call center activity targets (calls answered, wait time) as outlined in the department’s operating guidelines.

What you'll do:

+ Handles Technical Support Calls, chats, emails, and social media requests regarding online classroom access from students.

+ Assists Students with basic and advanced troubleshooting, ongoing issues, and provides assistance on classroom technology setup.

+ Handles advanced issues related to browser troubleshooting for supported applications.

+ Follows through and communicates with the user while working the problem to ensure successful and timely completion of the problem.

+ Works with team members and other GCU departments on behalf of the customer to resolve issues.

+ Consistently meets first contact resolution metrics.

+ Works alternate shift hours as assigned to handle the call in/ticket requests.

+ Prepares required documentation related to customer requests and resolution and adheres to proper documentation guidelines.

+ Determine when to escalate issues to management level for assistance.

+ Inform management of persistent and recurring issues

+ Effortlessly engage with callers, actively listen, analyze, and isolate tech issues

+ Comfortably navigate multiple applications to research solutions

+ Multitask in systems while patiently providing step-by-step instructions

+ Calmly provide conflict resolution

+ Navigate frustrated customer situations

+ Work independently with discipline in a virtual environment

+ Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers.

+ Work at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment

The role might be right for you if you have:

+ Must have a customer-focus, service orientation and professional and courteous manner.

+ Ability to work on simultaneous multiple cases effectively

+ Solid problem solving/trouble shooting skills with strong attention to detail.

+ Able to demonstrate personal ownership of all customers’ issues and follow through to obtain desired results

+ Skilled in determining why and how, what steps or procedures are required in problem resolution.

+ Ability to learn University E-Learning software and applications.

+ Ability to function in a fast-paced call center environment

+ Willingness and ability to work assigned shifts which may consist of weekends, holidays and evenings.

+ Excellent communication skills, written and verbal, to transmit information accurately and understandably.

+ Team player with adaptability to changes in workload, systems, and processes.

+ The ability to multi-task, prioritize, and remain detail-oriented.

+ Self-motivated, positive, and friendly demeanor; ability to remain calm and professional in all situations.

+ Call center or technical support experience highly desirable.

+ Must be able to pass pre employment background check.

+ Previous experience with University e-learning environments and software preferred but not required.

What we’ll offer in return:

+ A career where your work makes a difference in students’ lives.

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

+ Collaborative and supportive work environment...and more!

Starting salary is $34,000 per year.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Technical-Support-Specialist---Online-Division---Grand-Canyon-University\_R000059163)

Click Here to

Apply Online